Job Opportunities at Duma Works - 4 Positions

Job Description

Are you up for a challenge? We are looking for a Head of Sales Department.Superhero!

We are looking for new talents! We are building the next generation of energy services in rural off-grid regions and are looking for a superhero to join our team and make a real difference in the world.

If you think  you are a strongly motivated person, want to have real fun and actually do something that matters, if you don’t mind getting your hands dirty, living through google calendar and google docs, even when grocery shopping, then you should tender your application as soon as you read this to us!Impress us, we need someone special for our team.

Head of Sales Job Responsibilities

• Growing the customer base; identifying and enlisting new villages for installation of micro-grids, manage marketing campaigns
• Recruit, train and manage agent network. The agent networks main tasks are:

1. Sign-up customers for services and appliance sales/leasing
2. Install meters and plug-n-play appliances
3. Ongoing sale of pre-paid services

• Identify customer demand and provide feedback to improve offerings
• Measure division performance and report to CEO

The following Key Performance Metrics (KPMs) will be used to evaluate the performance of the division:

• Average Revenue per User (ARPU)
• Customer acquisition: New customers per month; Absolute and relative to potential connections
• Customer retention, as a measure of customer satisfaction

Qualifications for the Head of Sales Job

• 5 years or more in relevant work experience
• Excellent communication skills in English required; proficiency in Swahili desired
• Sales or Marketing of consumer goods in East Africa
• Start-up experience
• Experience in building, managing network of sales/service agents
• MBA, MSc or equivalent degree
• Working knowledge of ERP software, being used to working remotely via email and instant messaging
• Being a naturally organized and trustworthy person

Work​ ​organisation

You will be based in Mbeya with frequent trips to location in Tanzania or abroad, as needed. Working schedule will be typical office hours. Weekend working days may be required, as needed. You will report to the CEO of the Company.

​About​ ​ Us

We are an energy services company, which provides affordable and reliable energy to low-income people in rural villages not connected to the power grid. We provides our energy services to people in rural villages who don’t have the lumped amount to buy a solar home system.

Our customers save up to 30% on their energy expenditure and receive higher quality and reliability thanks to our smart solar micro-grids.

The service is based on village-sized smart energy grids, which provide solar power to households and small businesses; it allows the users to connect lights and appliances such as radios, TVs and refrigerators.

Thanks to the innovative proprietary technology used in its smart micro-grid, we are able to provide a wide range of
services, while keeping the investment per connection very low, resulting in an attractive return on investment (ROI).

The key feature of the system is an energy meter that powers the household or business with a pre-paid pay-per-use approach, where customers top up their credit by using a mobile money platform, such as Vodacom M-Pesa, or directly at a local shop.

We are a fast growing, high potential venture business run by a strong team of experienced professionals. We seek an entrepreneurial minded, highly talented individual to join our team in Tanzania.

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Duma Works is recruiting a Reservations Supervisor for its client. The hiring company is a leading travel management company in Africa that prides itself in providing full destination management of all travel requirements for its clients.

Position Summary

Reporting to the Deputy Managing Director, the successful candidate will be responsible for maximizing sales and revenue, while maintaining the highest levels of service to clients.

This position will supervise all reservation staff in taking bookings efficiently, ensure quick and accurate turn-around, and engage with clients professionally in providing information on itineraries, rates and reporting.

Reservations Supervisor Job Responsibilities

• Responsible for work scheduling and efficient team management
• Maintain client relationships by providing timely and reliable information
• Manage requests and proposals to ensure professional format and rates accuracy
• Agents / Supplier liaison regarding updates, queries and complaints
• Assisting and guiding consultants on a day to day basis as and when required
• Ensure all bookings are captured in the system and liaise with operations
• Ensure exceptional handling of repeat and very VIP guests

Qualifications for the Reservations Supervisor Job

• Bachelors Degree or Diploma in Travel & Tourism
• At least 5 years working experience in Tourism Industry
• Possess professional disposition with excellent communication and interpersonal skills
• Strong decision making, analytical, and problem solving abilities
• Willingness to work within a flexible schedule
• ICT Proficient
• Tourplan is an added advantage
• Knowledge in any other foreign language will be an added advantage

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The Role

The Head of Sales will be functionally accountable to the Chief Executive Officer and be responsible for driving sales for the business.

S/he will provide leadership to the sales team and will collaborate with production and other departments to ensure exceptional customer service delivery.

Head of Sales Job Responsibilities

Sales- 50%

• Drive the sales team to achieve mutually agreed targets
• Manage and maintain client relationships and public relations
• Identify new sales opportunities and manage key accounts
• Reactivate dormant client accounts
• Manage and monitor all large deals/quotations/tenders
• Propose and implement effective sales strategies
• Push slow moving stock
• Develop and execute new leads
• Achieve regional sales and wholesale growth

Performance Management and Training- 25%

• Identify training needs for the sales tea
• Plan and execute effective sales team training
• Be a role model, mentor and inspiring leader for the sales team
• Continue to improve systems and processes
• Manage sales team performance and daily activities
• Evaluate and monitor sales team skills, knowledge and grooming
• Conduct monthly appraisals of the sales team.

Analysis and Reporting- 25%

• Ensure the Client Relationship Management (CRM) software is up to date and used effectively
• Manage and analyse data within the Client Database to inform sales strategy
• Conduct internal product portfolio analysis
• Carry out market intelligence and research
• Prepare timely and accurate sales reports.

Other responsibilities- 25%

• Manage operations of the sales office
• Accomplish quick resolution of sales related issues
• Assist with ordering of containers and monitoring of stock levels
• Undertake any other duties as assigned by the CEO from time to time

Qualifications for the Head of Sales Job

• Hold a Bachelor’s degree in a relevant field
• Have at least 8 years of B2B sales experience; 3 years managing teams
• Have a proven track record of successfully building and leading sales teams to achieve their sales targets
• Be results-driven with a keen eye for operational efficiency and data-driven decision making
• Have excellent written and oral communication skills
• Be commercially astute with a solid understanding of a company’s commercial revenue drivers
• Have strong analytical skills with the ability to problem-solve and think critically about business needs.

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Duma Works is recruiting a VP of Engineering – Software for our client; a tech company that provides digital solutions in the transport industry.

We’re​ ​looking​ ​for​ ​a​ ​highly​ ​motivated​ ​and​ ​productivity-centered​ ​candidate​ ​to​ ​lead​ ​the ​development​ ​team.​ ​You​ ​will​ ​be working​ ​in​ ​an​ ​autonomous,​ ​agile​ ​environment​ ​with​ ​a​ ​small​ ​team​ ​that​ ​values​ ​collaboration,​ ​learning,​ ​and​ ​sharing.​ ​

You would​ ​be​ ​joining​ ​a​ ​tight-knit​ ​team​ ​in​ ​at​ ​a​ ​time​ ​when​ ​you​ ​can​ ​make​ ​a​ ​real​ ​impact​ ​on​ ​the​ ​direction​ ​of​ ​the​ ​company.​ ​Being​ ​a startup​ ​the​ ​work​ ​is​ ​fast​ ​paced​ ​and​ ​varied​ ​–​ ​you​ ​are​ ​flexible​ ​to​ ​change​ ​and​ ​motivated​ ​to​ ​deliver​ ​the​ ​best​ ​product​ ​possible.

Who​ ​you​ ​are: ​ â€‹

Full-stack​ ​web​ ​generalist​ ​with​ ​solid​ ​experience​ ​in​ ​building​ ​elegant​ ​and​ ​human-friendly​ ​web​ ​applications.​ ​

Skills Required

• Languages​ ​-​ ​PHP,​ ​Java,​ ​HTML5,​ ​CSS,​ ​SQL,​ ​XML
• Frameworks​ ​-​ ​jQuery,​ ​Node.js,​ ​laravel,​ ​yii,​ ​cake,​ ​codeigniter
• Databases​ ​-​ ​MySQL,​ ​NoSQL
• Database​ ​designing​ ​and​ ​knowledge​ ​of​ ​relational​ ​database​ ​systems,​ ​object​ ​oriented​ ​programming​ ​and​ ​web application​ ​development.
• Understanding​ ​of​ ​REST​ ​API/​ ​JSON​ ​is​ ​a​ ​must
• Experience​ ​in​ ​e-commerce​ ​platforms,​ ​payment​ ​gateway​ ​integration​ ​&​ ​operations​ ​will​ ​be​ ​a​ ​big​ ​advantage especially,​ ​on​ ​content-heavy​ ​platforms.
• Ability​ ​to​ ​decipher​ ​and​ ​write​ ​complex​ ​database​ ​queries​ ​for​ ​analysis ​ ​ ​ ​
• Good​ ​to​ ​have​ ​knowledge​ ​of​ ​AWS​ ​Cloud​ ​Hosting,​ ​GCP,​ ​Hostgator​ ​and​ ​Microsoft​ ​Azure
• Understanding​ ​of​ ​load​ ​balancing,​ ​​ ​scalability​ ​issues​ ​and​ ​their​ ​solutions
• User​ ​authentication​ ​and​ ​authorization​ ​between​ ​multiple​ ​systems,​ ​servers,​ ​and​ ​environments
• Knowledge​ ​and​ ​experience​ ​with​ ​API​ ​development​ ​and​ ​integrations.
• Experience​ ​with​ ​App​ ​development​ ​and/or​ ​chatbots​ ​is​ ​a​ ​plus
• Develop​ ​new​ ​user-facing​ ​features
• Creating​ ​website​ ​layout/user​ ​interfaces​ ​by​ ​using​ ​standard​ ​html/css​ ​practices
• Experience​ ​with​ ​creating​ ​beautiful,​ ​dynamic​ ​and​ ​user​ ​friendly​ ​web​ ​applications
• Ensure​ ​the​ ​technical​ ​feasibility​ ​of​ ​UI/UX​ ​designs
• Understanding​ ​of​ ​open​ ​source​ ​projects​ ​like​ ​Drupal,​ ​Wordpress,​ ​SquareSpace,​ ​Magento​ ​(CE​ ​and​ ​EE), Shopify,​ ​BigCommerce,​ ​OpenCart,​ ​PrestaShop​ ​etc

Requirements for the VP of Engineering – Software Job

• You​ ​should​ ​be​ ​able​ ​to​ ​quickly​ ​learn​ ​new​ ​languages,​ ​frameworks,​ ​and​ ​technologies​ ​as​ ​needed.
• You​ ​should​ ​be​ ​able​ ​to​ ​switch​ ​between​ ​tech​ ​stacks.
• Solid​ ​proficiency​ ​with​ ​other​ ​dynamic​ ​languages​ ​such​ ​as​ ​Ruby​ ​and​ ​Python​ ​is​ ​preferred.
• Basic​ ​knowledge​ ​of​ ​search​ ​engine​ ​optimization​ ​process.
• Experience​ ​with​ ​USSD/SMS​ ​based​ ​applications​ ​and​ ​VAS​ ​technologies​ ​is​ ​a​ ​strong​ ​point.
• You​ ​should​ ​be​ ​meticulous​ ​with​ ​documentation​ ​and​ ​quality​ ​control.
• You​ ​should​ ​have​ ​experience​ ​with​ ​building​ ​strong​ ​and​ ​scalable​ ​system​ ​architecture.
• Extensive​ ​experience​ ​working​ ​as​ ​a​ ​developer.
• Experience​ ​working​ ​in​ ​a​ ​customer​ ​facing​ ​role.
• Experience​ ​with​ ​devops.
• Several​ ​years​ ​of​ ​experience​ ​as​ ​a​ ​team​ ​lead​ ​or​ ​people​ ​manager​ ​in​ ​a​ ​technical​ ​environment.​ ​Experience​ ​with​ ​using agile​ ​methodologies​ ​for​ ​product​ ​development.​ ​Strong​ ​preference​ ​for​ ​candidates​ ​with​ ​some​ ​sort​ ​of​ ​SCRUM certification.​ ​Some​ ​sort​ ​of​ ​knowledge​ ​of​ ​design​ ​thinking​ ​will​ ​be​ ​a​ ​plus.
• Experience​ ​with​ ​(and​ ​advocate​ ​of)​ ​modern​ ​development​ ​techniques​ ​including​ ​Behaviour​ ​Driven​ ​Development, test​ ​automation,​ ​continuous​ ​delivery,​ ​infrastructure​ ​as​ ​code,​ ​continuous​ ​user​ ​testing.
• Interest​ ​in​ ​new​ ​innovations​ ​such​ ​as​ ​machine​ ​learning,​ ​AI,​ ​blockchain​ ​etc.

Competences

• Puts​ ​the​ ​company​ ​first​ ​and​ ​strongly​ ​believes​ ​in​ ​the​ ​company’s​ ​vision.
• Comfortable​ ​working​ ​for​ ​with​ ​a​ ​diverse,​ ​non-technical,​ ​and​ ​younger​ ​team.
• Has​ ​excellent​ ​communication​ ​and​ ​listening​ ​skills,​ ​especially​ ​with​ ​a​ ​diverse​ ​team​ ​and​ ​non-technical​ ​colleagues; values​ ​transparency​ ​in​ ​decision-making.
• Believes​ ​in​ ​the​ ​value​ ​of​ ​a​ ​​ ​team​ ​​ ​and​ ​readily​ ​participates​ ​in​ ​team​ ​building​ ​activities.
• Strong​ ​leadership​ ​qualities.
• Believes​ ​in​ ​always​ ​over-delivering,​ ​and​ ​doing​ ​work​ ​with​ ​excellence.
• Constantly​ ​innovating​ ​and​ ​​ ​coming​ ​up​ ​with​ ​ways​ ​to​ ​upgrade​ ​and​ ​expand​ ​our​ ​product​ ​line.
• Flexible;​ ​incorporating​ ​user​ ​feedback​ ​into​ ​product​ ​development,​ ​and​ ​responding​ ​to​ ​market​ ​needs,​ ​even​ ​if​ ​the latter​ ​involves​ ​coming​ ​up​ ​with​ ​new​ ​features/applications.

VP of Engineering – Software Job Responsibilities 

• Actively​ ​adding​ ​to​ ​the​ ​codebase.​ ​Performing​ ​varied​ ​development​ ​tasks​ ​across​ ​the​ ​entire​ ​stack.
• Analyze​ ​the​ ​current​ ​codebase​ ​we​ ​have,​ ​maintain​ ​and​ ​improve​ ​it.
• Bringing​ ​the​ ​product​ ​to​ ​market.​ ​Build​ ​lean​ ​MVPs​ ​to​ ​test​ ​and​ ​iterate​ ​quickly​ ​based​ ​on​ ​user​ ​feedback.
• Provide​ ​budget-friendly,​ ​cost-effective​ ​recommendations​ ​for​ ​product​ ​development.
• Work​ ​with​ ​the​ ​team​ ​to​ ​help​ ​provide​ ​strategies​ ​for​ ​business​ ​development​ ​and​ ​marketing,​ ​by​ ​providing​ ​technical perspective/insight.
• Gather​ ​and​ ​prioritize​ ​requirements​ ​and​ ​features.
• Managing​ ​other​ ​developers,​ ​implementing​ ​best​ ​practice​ ​such​ ​as​ ​TDD,​ ​Agile​ ​processes,​ ​creating​ ​shared​ ​coding standards,​ ​and​ ​overall​ ​ensuring​ ​that​ ​the​ ​team​ ​is​ ​producing​ ​high​ ​quality,​ ​easily​ ​maintainable​ ​code.
• Ownership​ ​over​ ​the​ ​application​ ​roadmap,​ ​also​ ​guiding​ ​architecture-level​ ​decisions.​ ​Set​ ​the​ ​structure​ ​and​ ​goals​ ​​ ​for the​ ​development​ ​team,​ ​provide​ ​technical​ ​direction,​ ​lead​ ​the​ ​development​ ​of​ ​tools​ ​to​ ​make​ ​scalable​ ​web applications.
• Architect​ ​for​ ​scaling.