Job Opportunities at Emerge Egress Consulting

Role Objective 

Our client a well-established, full-service mid-sized law firm with diverse practice areas including litigation, corporate, real estate, and estates is seeking a highly organized and proactive Legal Secretaryto support their administrative team. This role ensures smooth office operations while assisting legal staff efficiently.

Core Duties and Responsibilities

• Ensuring that day to day activities run smoothly.
• Maintain accurate records in line with firm procedures.
• Track daily staff attendance register.
• Ensuring that the Office Library register is up to date as expected.
• Ensuring that liaison to advocates or their Personal Assistants is done in a timely fashion and relevant emails and calls are conveyed to them.
• Scanning all incoming documents as expected.
• Ensuring timely dispatch of documents and also follow up of invoices and their payments.
• Preparation and process of vouchers.
• Supervision of office cleaning, hygiene and sanitation.
• Organizing and diarizing scheduling appointments, meetings and coordinating meetings for partners and staff members in a pro-active and efficient manner. 
• In charge of overseeing operational and administrative tasks to ensure the office is functioning optimally.
• Preparing briefs, minutes and reports for the meetings in a timely manner.
• Handling reception and corporate communication via various channels, calls, emails, online platforms in the various set out protocol.
• Attending to mail, phone calls and other corporate communication tools appropriately.
• Carry out various secretarial duties, typing and drafting for staff members as required.
• In charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports. 
• In charge of ensuring that various subscriptions for the partners and firm and bills due are paid on a timely basis.
• Requisition of office stationery and supplies and ensuring that replenishment is done in good time and no gaps that could lead to inefficiency as well as in charge of stock management.
• Coordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations.
• Handle all maintenance, repairs and operational issues to ensure seamless operations.
• Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc.
• Support the planning and execution of office events, meetings, and departmental gatherings.
• Any other duties as allocated.

Job Specifications and Qualifications

• Diploma in Law/Business Administration/ Communication and or related field.
• At least 3 years’ experience.
• Proficiency with MS Office Suite

Key Competencies 

• Excellent organizational and multitasking skills
• Independent thinking and problem-solving capabilities
• Discretion and confidentiality
• High integrity and professionalism
• Adaptability and flexibility in a dynamic environment
• Strong interpersonal and relationship management skills
• Exceptional verbal and written communication skills

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Role Objective

Our client, a premium hotel, is seeking a proactive Events Captain to oversee the planning and flawless execution of banquets, conferences, and special events. The role ensures every function is delivered to the highest standards, creating memorable experiences for guests.

Core Duties and Responsibilities

• Overseeing event setup, service, and breakdown of events according to the Banquet Event 
• Order and client specifications. This includes checking room layout, décor, table settings, and audio-visual equipment.
• Serving as the main point of contact for the client/guest host during the event to quickly address any issues, special requests, or last-minute changes, ensuring guest satisfaction.
• Plan, organize, and execute Meetings, Incentive, Conferences and Events (MICE) to ensure client satisfaction.
• Liaising effectively with other departments, primarily the culinary team for timing and food presentation and other requirements.
• Monitoring staff adherence to health, safety, and sanitation regulations.
• Managing inventory of equipment and supplies, and sometimes assisting with labor cost control and scheduling.
• Leading, training, and motivating the banquet staff to ensure high standards of service and professionalism.
• Supervise and train banquet staff to maintain high service standards.
• Work closely with clients to understand their needs and preferences.
• Ensure all events run smoothly and efficiently, maintaining high standards of cleanliness and safety.
• Handle client inquiries and resolve any issues or complaints promptly.
• Work with various departments to ensure seamless event execution.
• Maintain accurate records of events, inventory, and staff schedules.
• Assist in marketing and promoting banquet services.
• Ensure compliance with health and safety regulations and HACCP

  Job Specifications and Qualifications

• Diploma in hospitality management, business administration, or a related field.
• Proven experience as a Banquet Supervisor or similar role for not less than 3 years in a 3-5 star rated hotel.

    Key Competencies

• Strong leadership and team management capabilities
• Excellent communication and interpersonal skills
• Problem-solving skills with the ability to resolve issues efficiently
• High attention to detail and accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Flexibility and adaptability

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Role Objective

Our client, a leading hotel/hospitality brand, is seeking a results-driven Strategic Partnerships Manager to drive revenue growth, expand market presence, manage tenders and bids, and build strong client and partner relationships. The role requires a combination of strategic thinking, market insight, and leadership to achieve business objectives.

Core Duties and Responsibilities

• Conduct market research to identify new opportunities and trends in the hospitality sector.
• Develop and implement strategies that generate quality leads for our clients.
• Manage all communications and ensure high quality experience, pre, during and post engagement.
• Maintain relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
• Lead digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Formulate and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• Maintain and manage customer databases, communication schedules, and compliance with SLAs.
• Perform other administrative or strategic tasks as assigned by management.

   Job Specifications and Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 5 relevant experience in the same role. 
• Proven track record of successful marketing campaigns and business development initiatives.

Key Competencies

• Strong leadership and team management skills
• Exceptional communication and interpersonal abilities
• Strategic thinking and market intelligence
• High integrity and professionalism
• Solid business acumen and analytical skills
• Creativity, initiative, and self-motivation

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Role Objective

Our client is seeking a friendly, professional, and efficient Front Office Assistant to serve as the first point of contact for guests and visitors. The role supports daily reception operations, ensures clear and effective communication, and contributes to a positive guest experience within a busy hospitality environment.

Core Duties and Responsibilities

• Receive and welcome guests and visitors in a courteous and professional manner.
• Support guest arrival and departure processes in accordance with front office procedures.
• Handle guest enquiries, requests, and concerns, escalating issues when necessary.
• Manage incoming calls, emails, and front desk communication efficiently.
• Provide accurate information regarding hotel services, facilities, and policies.
• Liaise with housekeeping, security, and other departments to ensure smooth operations.
• Maintain up-to-date guest records, reservations, and front office documentation.
• Assist with scheduling and coordination of meeting rooms and hotel facilities.
• Ensure the reception and front office areas are clean, organised, and presentable at all times.
• Provide general administrative support related to front office operations.
• Assist with arranging guest transport and other services when required.
• Adhere to hotel standards, procedures, and customer service guidelines.
• Perform any other duties assigned by management.

 Job Specifications and Qualifications

• Diploma in Front Office, Hospitality Management, Business Administration, Communication or related area.
• Proficiency in MS Office Suite
• At least 1 year relevant work experience.

    Key Competencies

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Problem-solving
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and organizational skills
• Strong interpersonal skills and customer service orientation

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Role Objective.

Our client in Nairobi is seeking to hire a dependable and proactive Driver. The ideal candidate should have a clean driving record.

Core Duties and Responsibilities

• Ensuring timely transportation of the CEO to various destinations in a safe manner.
• Ability to handle unexpected situations such as roadblocks and vehicle breakdowns
• Follow road safety guidelines.
• Performing basic vehicle maintenance and cleanliness, including regular inspections, oil changes and maintaining accurate records of vehicle service.
• Inspecting and maintaining the vehicle to ensure compliance with safety regulations and company standards.
• Establish and maintain excellent customer relationships by providing an efficient, reliable, friendly and courteous service to all clients, colleagues and stakeholders etc
• Operate vehicle in an efficient and effective manner while reporting any technical issues as soon as possible.
• Assist the Director with various ad hoc tasks and errands.
• Uphold a professionalism and maintain confidentiality at all times. 
• Efficient route planning to minimize travel time and fuel consumption while ensuring timely arrival.
• Perform any other duties assigned.

Job Specifications and Qualifications

• KCSE Certificate, additional education or certification in logistics or a related field preferred.
• Valid Driver's license (DL) with a clean driving record.
• At least 5 years relevant experience.
• In depth knowledge of road safety regulations and best practices.

Competencies

• Excellent time management skills
• Outstanding Communication skills
• Ability to adapt changes in schedule or travel plan
• Adaptability and Flexibility to varying requirements
• Excellent Grooming Etiquette
• Familiarity with basic vehicle maintenance 
• Customer-oriented approach
• Exceptional Organizational skills