Job Opportunities at Fairmont Hotels & Resorts

What's in it for you:

• Private medical insurance as per Hotel offering
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Employee Benefits Card offering discounted rates in Accor Worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.

What will you be doing:

• Perform check in, check out as well as room change procedures and ensure all data are accurately entered into the hotel system
• Assist guests regarding hotel facilities and programs
• Maintain knowledge with the hotels rooming procedure and assist as needed, ensuring all guests are escorted to their room/suite and full hotel tour is conducted
• Attend to guest’s complaints, inquiries and requests and escalate the concerns to your manager/supervisor
• Maintain knowledge of current hotel selling strategies, room promotions and packages
• Other duties as required
• First impressions are everything! We invite you to join our hotel as a Front Office Agent where you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us

Your experience and skills include:

• Working knowledge of  Micros and Opera PMS System as well as Microsoft Suite
• At least 2 years’ relevant experience in a similar role preferably in a luxury hotel
• Exceptional communication and customer service skills, both written and spoken.
• Skilled in Front Office Operations
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
• Proactivity and ability to multi-task and meet deadlines

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What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Cluster Director of Finance and Business Support or his designate, responsibilities and essential job functions include but are not limited to the following: 

• Tax management (Filing/Reconciliation of all Taxes).
• Assist Accounts Payable in supplier accounts reconciliation.
• Keeping track of all types of payments.
• Ensure that all financial payment documents are accurate.
• Maintain a detailed record of outstanding payments.
• Generate required reports and perform analysis as necessary.

Competencies:

• Strong Analytical skills
• Self-motivated and able to work independently as well as part of a team
• Strong Communication and Interpersonal relationships skills
• Able to work under pressure and motivate others to meet tight deadlines

Your experience and skills include:

• A graduate degree in business or CPA (K)
• 3 years’ experience in a similar position within the hospitality industry.
• Familiar with KRA iTax portal and all Tax related reconciliations
• Accounts Payable experience essential
• Experience in data processing with knowledge of Microsoft spreadsheets, Opera/SUN/MC & Micros