Job Opportunities at International Rescue Committee

As a member of the Measurement Unit, the MEAL Training Specialist will be responsible for developing and delivering learning and training resources for MEAL staff across IRC's country programs in the Crisis Response, Recovery, and Development department. The primary responsibilities will be to build learning content and to facilitate training sessions, both virtually and in-person.

The role will report to the Learning and Training Advisor and collaborate with subject matter experts and MEAL product owners. Specifically, this role will work closely with the Director of Data and Monitoring, the Data and Monitoring Systems Lead, the Data and Monitoring Project Advisor, and the Regional Measurement Advisors.

The MEAL Training Specialist will need to develop broad familiarity with the span of IRC programs and operations around the world. This position requires excellent interpersonal skills, a high level of personal initiative and the ability to work well in a complex, multicultural, dynamic environment.

Qualified candidates residing in any location where the IRC operates are encouraged to apply!

Major Responsibilities:

• Partner with Measurement Unit colleagues to create learning resources to improve the M&E knowledge and skills of staff across M&E-related functions, including, but not limited to guidance documents, tutorial videos, training packs;
• Facilitate online and in-person training sessions and/or workshops;
• Coordinate training logistics: scheduling, registration, technology testing;
• Develop and curate learning resources for IRC Intranet (RescueNet) and the learning platform Kaya;
• Work with colleagues and translators to ensure core training materials are available in official IRC languages (English, French, Arabic and Spanish).

Job Requirements :

Work Experience:

• Proven experience (5+ years) in monitoring and evaluation, including experience in data collection, analysis, visualization, and use of M&E technology;
• Experience training staff;
• Experience working in low- and middle-income countries; running workshops in low-resource settings; and working in culturally and linguistically diverse settings

Demonstrated Skills and Competencies:

• Excellent oral and written communication skills;
• Excellent data skills: analysis, visualization, interpretation, methods (e.g., survey design, sampling);
• Excellent collaborator with strong interpersonal skills; able to build relationships with staff in different roles;
• Excellent digital literacy: Microsoft Office Suite (Word, Excel, PowerPoint), file sharing;
• Ability to work independently with attention to detail and quality, delivering timely results.

Education: BA/BS in development, public health, statistics, related field, or equivalent professional experience

Language Skills:  Fluency in English required.

Preferred experience & skills:

• Experience using Camtasia or other screen-recording software
• Fluency in French, Spanish, or Arabic highly desired
• Experience using Kaya or other Totara-based LMS
• Excellent M&E technology skills: CommCare, Power BI or other data visualization software

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Job Description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods have been shattered by hostility and disaster; to survive, recover, and regain control of their future. The IRC has been working in Kenya since 1992, where it implements programs in health, nutrition, governance and rights, Women’s Protection and Empowerment (WPE), Protection, and Economic Recovery and Development (ERD).

Under the supervision of the Community Health Officer, the EPI Assistant shall be responsible in the implementation of coordinated immunization programming and activities while working together with a team of community health volunteers within the refugee camp and surrounding host community.

Key Responsibilities

Program management

• Assist, plan and support the MOH on collection of vaccine, syringes and other logistics from EPI depot and distribution to facility levels.
• Act as a resource person when prioritizing resources for operations and management.
• Ensuring all health facilities to run as EPI fixed center and regular outreach vaccination service.
• Ensure that standard procedures for cold chain maintenance are followed for storage of vaccines.
• Conduct training and ongoing capacity building opportunities for CHWs and other staff at various levels with a focus on building the capacity of staff within Fafi Sub County.
• Craft and implement appropriate monitoring and evaluation systems; ensure consistent reporting and analysis of results to improve program efficiency and quality.
• Provide timely feedback to the MOH staff of the 5 Sub- County health facilities, related to data quality issues such as accuracy and completeness so it will be corrected.
• Coordinate disease surveillance to gauge the burden of various EPI diseases.
• Conduct support supervision with the Sub- County MOH in the various health facilities and share reports of performances and challenges.

Human Resource management

• Participate in continuous professional development and build capacity of the EPI Outreach team and Community Resource
• Persons and recommend appropriate continuous education of the CHWs and EPI resources.
• Engage in the recruitment of CHW’s and EPI vaccinators and go in for the orientation of CHW’S and EPI vaccinators.
• Conduct appraisal of CHW’s and EPI Vaccinators on quarterly basis and provide mentorship and coaching.

Reporting and communication

• Submit accurate and complete weekly/monthly reports on timely basis to the CHP Officer/ Health Manager.
• Together with MOH, participate in support supervision with IRC.

Qualifications

• Diploma in community health or related field; dynamic EPI trainings and certifications.
• At least 3 years progressive public health related field experience.
• Proven experience in working with communities with diverse cultural practices and low literacy levels.
• An outstanding teammate with excellent communication skills and ability to work under pressure in a stressful environment, displaying patience, compassion, and diplomacy.

Required Experience & Proficiencies:

• Digital literacy: word and excel are required prerequisites.
• Able to work in a team environment as well as work well independently with very minimal direction.
• Flexible, diplomatic and can live and function in a remote and potentially insecure environment

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Job Summary

The Deputy Director (DD), Livelihoods serves as the lead for livelihoods programming at the IRC, which includes agriculture and rural livelihoods and enterprise development and employment (EDE) programming. The DD leads the team in driving the global vision, direction, innovation and policy positions focused on increasing food security, and the economic empowerment of IRC clients. The position holder will equally lead on the expansion of IRC’s CVA strategy and work with other team members. Lastly, the DD will ensure the integration of cross-cutting themes and collaboration across other TUs in line with IRC’s organizational and ERD TU’s team strategy.

Key Responsibilities

Strategy

• Develop, refine, promote, advance, and track IRC’s livelihoods (agricultural, rural, urban, enterprise development, and employment) priorities, programming and strategy for growth and sector thought leadership, including quality assurance, decision-making, tool development, and areas for innovation
• Lead the ERD TU’s financial inclusion work, including further developing and refining a financial inclusion strategy, partnerships, innovation piloting and country program uptake
• Along with the other DDs, Sr. ERD TAs and Sr. Director, further improve non-financial private sector partnership approaches
• In pro-active collaboration with ERD’s cash team, further the continued development of ERD’s market strengthening and transition programming approaches
• Ensure adequate buy-in and incorporation of cross-cutting issues into ERD work, including gender equality, ICT4P, climate change and inclusion
• Track and translate new sector developments for IRC to add to and incorporate into programming to improve program quality
• Support the development and processing of overall ERD strategy, including contributions to other ERD program areas and ERD engagement in IRC Strategy100

Management

• Recruit, on-board, and directly manage new staff
• Manage staff goal setting, work planning, talent development, performance check-ins, and ensure timely implementation and follow-up
• Build and maintain strong team culture and model collaboration and positivity
• Serve on ERD’s leadership team
• Plan and be responsible for the timeline implementation of livelihoods-related work streams such as related tools and resource develop or those within ERD’s annual work plan

Technical Assistance

• Support TAs to carry out quality technical assistance following the IRC Technical Assistance Model and IRC’s IMPACT Standards
• Support the M&E team in refining and developing core indicators and relevant data collection and analysis tools to support use and uptake of data to course correct programming
• Along with the ERD Sr. Director, other DDs and relevant STAs, continue to update and refine ERD focal point model and country coverage planning to ensure the best possible support to country programs
• Work closely with regional teams, specifically Deputy Regional Directors, to support trouble shooting of technical issues, push forward key priorities and management of country relationships
• Provide technical support to strategic country engagement as identified

Internal and External Engagement & Communications

• Along with Sr. Director, develop advocacy, communications outputs for advancing priorities within livelihoods programming
• Identify and engage in relevant networks, working groups, and platforms and establish and maintain key peer relationships
• Acts as a global spokesperson for IRC’s livelihoods programming through representation within the humanitarian sector
• Support team in its work towards advocacy and representation

Research

• Along with the Sr. Director and Research Coordinator, refine and develop enterprise development, employment, rural and agricultural livelihoods, and financial inclusion related research priorities and programs
• Support the Research Coordinator in identifying and developing relevant academic and research partnerships as well as country program partnerships
• Advance the Research and Innovation Priorities identified at organizational level

Business Development

• Function as point person for IRC’s business development units to evaluate funding opportunities
• Pro-actively identify and pursue funding opportunities advancing livelihoods priorities, including global funding opportunities and TU-lead specific funding opportunities
• Build and sustain key donor relationships
• Provide business development staff at IRC with support to promote livelihoods related fundraising (e.g. communications material, participating in meetings, supporting pitch/presentation development)

Key Working Relationships

• Reports to the Sr. Director Economic Recovery and Development
• Supervises at least 7 global staff directly
• Collaborates closely with other ERD TU teams, as well as other TUs, regional teams, advocacy teams, and assigned country programs as focal point and backstop
• Engages regularly with CRRD leadership around IRC’s strategy development and Strategy100 initiatives, including Outcome and Evidence Framework (OEF), Strategic Action Planning (SAP) and IMPACT standards
• Collaborates closely with business development units across IRC Inc and UK and across public/statutory and private funding

Skills, Knowledge and Qualifications

• Post graduate degree in economics, business management or finance or equivalent education and experience
• Proficiency with Windows-based software (MS Office, Teams) and cloud storage systems such as BOX
• Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality and inclusion
• Excellent interpersonal skills involving listening to, interacting with, and communicating clearly with people from diverse nationalities and backgrounds with a high degree of professionalism and pro-activity
• Strong analytical and conceptual skills, with the ability to think and plan strategically
• Capacity to work flexible hours, as appropriate to accommodate for different time zones
• Solid organizational skills: proficiency in working productively under remote team and management structures
• Language: Fluency in English plus demonstrated excellence in one of the four IRC working languages – Arabic, French, or Spanish is preferred
• Excellent writing and editing skills, particularly with the ability to draft and edit proposals and to write and publish technical resources

Experience:

• A minimum of 10 years related work and team management experience, preferably in humanitarian or post-conflict settings
• Proven technical expertise in delivering and managing enterprise development and employment, financial inclusion, market strengthening, agricultural and natural resource management programs including some significant experience in implementing programs overseas, preferably in conflict or disaster affected environments
• Proven track record in business development with US, European, and multilateral donors and partnership with the private sector
• Experience in supporting the design and implementation of research initiatives
• Willingness and interest in travelling internationally up to 40%.

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Job Overview:  

Support and enable International Rescue Committee, Inc.’s global implementation of Microsoft D365 ERP, Project Integra, across the organization’s Crisis Response, Recovery, and Development (CRRD) organization.  Lead the Supply Chain preparation, implementation, and support in each country program.  Serve as Supply Chain focal point for documenting business processes and requirements with system capabilities and functional designs, evaluating Supply Chain business process and ERP best practices against governmental, regulatory, legal, and donor-specific requirements, as appropriate, and designing and executing a repeatable implementation process.  Coach, advise, and train country program Supply Chain focal points and their teams in the intersection of Global Supply Chain policies, procedures, and best practices, and Integra functionality.  Evaluate supply chain organizations, processes, and tools and recommend organizational, process, and system improvements as appropriate.  Develop and implement improvements, and lead organizational change processes.  Secure cross-functional alignment with key groups including the Integra Global Project Team, IT, Finance, AMU, and Human Resources.

Major Responsibilities:

• Review existing documented supply chain business processes for procurement, planning, logistics, asset and inventory management, and ensure that the Integra system functionality aligns with those business processes and is fully described and trained
• Support and enable ERP deployment planning and execution, system adoption, and continuous improvement
• Lead and facilitate cross-functional Integra implementation and improvement projects with stakeholder groups including the Integra Global Implementation Team, Supply Chain, Finance, AMU, and other groups
• Capture CRRD-specific business requirements, including health supply chain procurement, procurement planning, and inventory management
• Document and provide CRRD-specific supply chain reporting in support of governmental, regulatory, legal, and donor-specific requirements
• Ensure that each country program receives sufficient pre-deployment data-migration and validation, staff training, implementation project management and leadership, and post-implementation support and guidance
• Establish meeting protocols and points of contact, schedule, coordinate, and facilitate training as appropriate, and be accessible and recognizable as an enabling resource for the supply chain staff in each country program
• Escalate tactical and strategic issues, problems, and business challenges, to appropriate cross-functional colleagues and leads to precipitate efficient and effective resolution
• Champion organizational change, and creatively and effectively influence Supply Chain and cross-functional colleagues in support of the Integra implementation

Job Requirements:

• 6 to 8 years of progressive supply chain experience with expertise across planning, procurement, logistics, inventory management, and asset management
• Excellent problem solving, communication, and influencing skills within a matrixed environment
• Proven project management, process mapping, and process documentation skills
• Experienced user of ERPs, data warehouses, Excel, Word, and PowerPoint
• Strong capability to articulate complex concepts into understandable language for diverse audiences
• Bachelor’s degree, or equivalent, required