Job Recruitment at CDL Human Resource

Key Duties and Responsibilities.

Production inventory

• Update production inventory data on the data base (SAP) and share production inventory stock reports tmanagement for stock level status.
• Update on the SAP database of all receipted & issued data for raw and packaging materials.
• Create and receive transfer orders for raw material & finished products.
• Send flour stocks and outstanding un-discharged trucks report.
• Maintain inventories of materials or supplies necessary tmeet production demands.
• Arrange for delivery, assembly, or distribution of supplies or parts texpedite flow of materials and meet production schedules.

Flour Milling Operations:

• Assist with the intake, cleaning, and milling of wheat, as well as flour blending.

Record Keeping and Reporting:

• Document and report on various aspects of the milling process, including wheat intake, flour production, and other relevant data.

Customer or Driver Interaction:

• Interact with stakeholders -customers, drivers, loaders or other personnel involved in the milling process.

Inventory / stock Management:

• Organize and maintain the store, ensuring proper storage and accessibility of materials and products.
• Maintain and generate accurate records of flour and other materials in stock movement, ensure proper storage and handling.

Quality Control:

• Assisting in ensuring the raw materials and final flour product by checking for accuracy in weighing, blending, and other aspects of the process.
• SOPs and established processes
• Adhering testablished safety and operational procedures tensure the smooth and efficient operation of the milling plant.

Accountabilities:

• The Stores Clerk is accountable for the following:
• Raw materials Stock inbounds and outward bound
• Finished products
• Storage
• Damages/wastage

Education and Key qualification Requirements:

• KCSE plus Higher-level qualification in store.
• Certificate in supply chain management / logistics is desirable.
• Extensive work experience of over 3 years in a similar position.
• Must have worked in flour milling company
• SAP experience is a must for the incumbent.
• Ability twork under pressure and meet deadlines.
• Strong work ethic, attention tdetail and quality focus.
• Experienced in food safety audits.

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KEY RESPONSIBILITIES

• Sales Strategy Development: Develop and implement a comprehensive national sales strategy aligned with business objectives to drive revenue growth and market share. Set and monitor performance targets for regional teams and assess market trends to adjust strategies accordingly.
• Sales Category Management: Lead brand ownership and positioning for all pharmaceutical products at a national level. Oversee the creation of effective marketing campaigns, ensuring high ROI and alignment with brand objectives. Collaborate with the marketing team to develop innovative promotional activities for brand visibility.
• People Management: Lead, mentor, and evaluate the performance of Sales Managers, Team Leaders, Ken Account Managers and Sales Representatives to build a high-performing national team.
• Supplier and Customer Management: Establish and maintain strategic partnerships with key suppliers to ensure product availability and quality standards. Build and nurture customer relationships to achieve high satisfaction rates, customer loyalty, adapting approaches based on client feedback.
• Debt Collection and Management: Develop and execute strategies for managing inventory and ensuring effective debt collection and credit management to minimize overdue accounts while
• Financials: Manage the commercial unit’s budget, targeting gross profit (GP) and overall unit profitability. Ensure accountability for financial metrics, including return on investment (ROI) for marketing activities. Prepare and oversee annual budgets, closely monitoring and adjusting to maintain financial health.

QUALIFICATIONS & EXPERIENCE

• Must have a minimum of a science related academic qualification with a valid applicable PPB license
• Bachelor’s degree Sales & Marketing or relevant business field
• An MBA will be treated as an added advantage
• A minimum of 10 year’s experience in pharmaceuticals sales, out of which 5 years should be in a senior leadership role at a regional level.
• Be a strategist with excellent leadership, analytical and problem-solving skills
• Must have excellent PR with the Kenyan market i.e. wholesalers, Hospitals, Chemists and sub distributors
• Strong people management skills with high business acumen capacity

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• To lead and grow strategic partnerships with key hospital and healthcare institutions across Kenya—including Tier A, Tier B, and other public, mission owned and private sector stakeholders—by establishing a best-in-class Key Accounts framework. The role focuses on optimizing listing of products, distribution, enhancing customer satisfaction, protecting profit margins, driving strategic growth, and building a high-performing key accounts commercial team.

KEY DUTIES & RESPONSIBILITIES

• Route to Market & Distribution Optimization
• Design and optimize route-to-market strategies to enhance direct distribution efficiency and coverage.
• Evaluate and improve distribution infrastructure and parameters to ensure product availability in key institutions.
• Strategic Key Account Management
• Develop and manage long-term relationships with Tier A and B hospitals across the country.
• Lead contract negotiations and renewals to ensure favourable terms aligned with business goals.
• Conduct quarterly business reviews with key clients to strengthen partnerships.
• Implementation and follow up implementation of planogram
• Validate planogram with KAE
• Commercial Strategy & Business Planning
• Actively contribute to the annual strategic business planning and quarterly commercial reviews.
• Conduct yearly market and competitive landscape assessments to align strategic direction.
• Benchmark performance and commercial activities against industry best practices
• Annual budget planning (sales target, advertising and promotional budgets)
• Prepare budget by brand (economics trend, new products, campaign, price adjustment)
• Monitor, review and report on all marketing activities
• Determine and manage the A&P Budget
• Report on ROI and KPI
• Ensure that the marketing objectives are achieved, measured and reported
• Develop and implement strategies to protect and enhance gross profit margins.
• Drive achievement of financial KPIs and targets as outlined in the commercial financial grid.
• Support budgeting processes and ensure robust profitability tracking and reporting.
• Suppliers Management
• Meet regularly with Suppliers to build effective relationships and promote our client products as the leading partner
• Respect suppliers’ regulations regarding storage, logistics, distribution, sales activities and pricing structures
• Prepare and ensure suppliers’ business reviews are prepared in a timely manner 
• Liaise with suppliers for NPD, set targets or strategic plans concerning brands
• Prepare the monthly reports and attend to all queries in a timely manner
• Prepare supplier's visit (business review, trade visit & administration)
• Main contact of suppliers
• Build strong relationship with suppliers
• Customer Relationship Management
• Drive customer satisfaction by ensuring high service levels and timely delivery to institutions.
• Define, track, and improve the Net Promoter Score (NPS) as a core customer satisfaction metric.
• Implement service excellence and customer-first principles throughout the team.
• Handle customer complaints effectively in a timely manner
• Sales Forecasting
• Apply marketing excellence techniques and build winning marketing/brand plans.
• Ensure accurate and deep understanding of customer needs, competitor positioning, and market trends.
• Drive appropriate pricing strategies and optimize product mix for target institutions.
• Maintain a strong presence in the field and embody hands-on leadership.
• Update sales forecast and liaise with Supply Chain to efficiently manage and monitor stocks
• Follow up of proper ordering and smooth flow of stocks and optimum stock levels
• Align with calendar of activities
• Review monthly sales forecast taking into account latest trends
• Assess SFA and adjust forecast if need be
• Promo Planning
• Planning of promo: pre-workings and analysis
• Work with sales team to create and tract promotional activities
• Ensure proper implementation of promotional and trade activities
• Follow up with sales on demand plan
• Ensure deadlines are respected for submission of TPR and follow-up on implementation
• Responsible for the elaboration of the trade promotions in consultation with KAE
• Stock Management
• Analyse stock report and prepare action plan for depletion by brand, skus and customer
• Lead short expiry depletion plan
• Analyse and validate impact for depletion (sales under cost, unit cost, finance by suppliers etc)
• Execute for depletion and follow up with sales team
• Share plan for execution by sales team after cross checking physical availability in warehouse
• Market Monitoring
• Conduct market research to determine market requirements for existing and future products
• Analyse the market, product performance and launching of new products
• Data analysis and interpretation
• Research products to identify new opportunities
• Continuous observation and monitoring of competition and their activities
• Keep track of and evaluate the marketing activity of competitors
• Undertake market research to remain competitive in the consumer market
• Collect, analyse and make use of information of the different media channels
• Ensure market surveys and field research are carried out for new products
• Closely monitor and analyse and competitive activities
• NPD
• Conduct Market Analysis
• Product trials and tasting
• Prepare costing and sales forecast
• Authorisation from Authorities
• Define distribution channel
• Prepare Price List for listing
• Prepare listing documents: presentation and sales arguments
• Identify and propose new areas of development
• Reporting
• Preparation of figures and presentation
• Ensure timely sales and marketing reporting to suppliers and the Management
• Service Excellence
• Participate in the implementation of Service Excellence initiatives/ projects of the department.
• Ensure that team members are fully engaged and committed to Service Excellence and that excellent service level are maintained at all times
• Assess Service level on a continuous basis and address any matter impeding excellent service level
• Handle and/or follow up on queries and complaints promptly and ensure that appropriate corrective actions are taken in a timely manner
• Implement Service Excellence KPIs, monitor and continuously improve service level of the department
• Human Capital
• Support the setup and structure of a new Key Accounts commercial team.
• Lead, coach, and develop a high-performance team with a strong culture of engagement and empowerment.
• Implement people processes, including performance management, succession planning, and talent development.
• Provide product knowledge training to internal and external stakeholders
• Ensure positive and effective communication with subordinates and staff through the governance framework
• Ensure that Human Capital initiatives including but not limited to Leadership, Succession Plan and ‘Great Place to Work’ are properly and successfully deployed within the department
• Identify competency gaps, manage learning and development plans and provide opportunities to team members to learn and grow
• Identify areas of improvement with respect to discipline, code of conduct, team members’ engagement and address & resolve conflicts & issues
• Ensure that all health and safety provisions and measures are properly adhered and complied with at all times
• Ensure that the department comply with established policies and procedures, company’s standard practices as well as legal provisions as per prevailing legislation

Qualifications, Skills and other prerequisites

• Degree in Sales & Marketing or any other equivalent
• MBA is an added advantage

Experience

• At least 10 years’ experience in all aspects of developing and managing marketing and sales strategies
• Must have proven track record managing key institutional accounts in the pharmaceutical or healthcare distribution industry.

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• Our client seeks an experienced Injection Moulding Machine Operator for their plastics production line, focusing on Preform and Cap operations using Krones and Nestsal machines. Ideal candidates must have 3–5 years of experience in plastics manufacturing.

Key responsibilities include:

• Operating and monitoring Krones and Nestsal injection moulding machines for preform and cap production
• Adjusting machine parameters to maintain optimal output and quality standards
• Performing routine checks, minor maintenance, and troubleshooting of the injection mould machines
• Ensuring molded products meet defined specifications and carrying out basic quality control checks
• Maintaining accurate production and downtime records, and ensuring a clean, safe work environment

Requirements

• The ideal candidate should have at least 3–5 years of relevant experience in a plastics manufacturing setup, specifically handling preform and cap injection moulding processes.