Job Vacancies at Britam

Job Purpose:

The job holder will be responsible for pursuing and closing facilities management business leads and growing the facilities management book. The individual will be responsible for growing and maintaining client relationships and providing value to clients through effective and efficient cost management. The job holder will also have oversight of operational facilities management and security for Britam and Third Party properties. The successful candidate will report to  the Head of Property Services.

Key responsibilities

• Grow and Maintain Facilities Management Business
• Ensure effective cost management through management of suppliers, repairs and preventative maintenance.
• Manage and provide oversight of efficient and effective repairs, preventative maintenance and security.
• Oversight of facilities inspections and audits.
• Responsible for budgeting and reporting.
• Supervise and manage performance of service providers, engineers and care takers.
• Management and administration of service charge.
• Reporting for property performance.
• Contractor and supplier management.
• 10. Coordination and management of office fit outs.
• Ensure maintainance of Health and Safety of Properties as per OSHA requirements
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• 1Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Profitability
• Cost Management
• Client Satisfaction Index

Knowledge, experience and qualifications required

• Bachelors’ Degrees in project management, engineering or property management
• 6 - 8 years’ experience in a similar position, of which 3 years must be at management level
• Experience in real estate management
• Registration with relevant professional body

Core Competencies

Change Leaders in Britam need to:

• Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
• Continuously configure and adapt the functional area to most effectively suite the future view of the business;
• Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
• Be in touch with the changing industry, customer needs and international best practice;
• Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;
• Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning;
• Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
• Facilitate functional integration;
• Ensure the development and establishment of appropriate behaviour and values (culture) within the function that aligns with the strategic direction and values of the business;
• Co-ordinate between functions and divisions to ensure optimization of the value chain and resources;
• Ensure alignment of strategy, objectives and deliverables within the function;
• Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
• Ensure a seamless experience for clients;
• Appropriately allocate funds and capital to maximize shareholder value;
• Adequately manage operational risk;
• Increase operational efficiency;
• Provide access to accurate and consistent information and services across all channels;
• Improve quality and speed of decision making across the business.

go to method of application »

Job Purpose and Key responsibilities

The job holder will be responsible for pursuing and closing property management business leads and growing the property management book. The position will be required to grow and retain existing accounts. They will also be responsible for growing and maintaining client relationships by presenting new solutions and property value optimization to clients and will report to the Head of Property Services.

Key responsibilities

• Develop and drive the strategic goals for the property management business
• Identify new opportunities and analyse the progress of opportunities and make recommendations that enhance growth of property management business
• Sales pitches, bids and development of proposals to acquire new business
• Manage key relationships with existing and prospective clients;
• Provide Customers with superior service standards through lease administration, tenant management and relations and client reporting
• Responsible for leasing, tenant contracting and lease administration
• Cost management through effective and efficient supplier management.
• Manage rent collections, landlord disbursements, reporting, budgeting, projections and reserves
• Supervise and manage the performance of Property Associate.
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Revenue
• Cost Management
• Occupancy Rate
• Client Satisfaction Index

Knowledge, experience and qualifications required

• Bachelors’ Degrees in real estate or related field.
• 6 - 8 years’ experience in a similar position, of which 3 years must be at management level.
• Property Management and Facilities Management Background.
• Experience in management of property portfolios.
• Business Development experience.
• Registration with relevant professional body.

Technical/ Functional competencies

• Knowledge of Real Estate Investment and Management
• Business development and networking skills
• Excellent Communication skills
• Proposal Development
• Property management

Core Competencies

Change Leaders in Britam need to:

• Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
• Continuously configure and adapt the functional area to most effectively suite the future view of the business;
• Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
• Be in touch with the changing industry, customer needs and international best practice;
• Improve the efficiency of the function by appropriately challenging managers about operational and tactical
• issues;
• Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning;
• Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
• Facilitate functional integration;
• Ensure the development and establishment of appropriate behaviour and values (culture) within the function that aligns with the strategic direction and values of the business;
• Co-ordinate between functions and divisions to ensure optimization of the value chain and resources;
• Ensure alignment of strategy, objectives and deliverables within the function;
• Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
• Ensure a seamless experience for clients;
• Appropriately allocate funds and capital to maximize shareholder value;
• Adequately manage operational risk;
• Increase operational efficiency;
• Provide access to accurate and consistent information and services across all channels;
• Improve quality and speed of decision making across the business.

go to method of application »

Job Purpose:

The job holder is responsible for undertaking property research to inform and support investment decisions. The successful candidate will report to the Property Portfolio Manager
 

Key responsibilities

• Conduct market research and provide information for due diligence and feasibility studies.
• Develop reports on economic conditions and industry trends .
• Support development of business cases, strategy papers and tenders.
• Analyse potential property investment opportunities and develop financial models with a view of giving a yes /no recommendation.
• Prepare investment reports for internal and external clients.
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• Perform any other duties as may be assigned from time to time.

 
Key Performance Measures

• Soundness of financial models
• Reporting TAT
• Accuracy in research recommendations

Knowledge, experience and qualifications required

• Bachelor's degree in Commerce, Economics, Statistics or related field.
• At least 2 years’ experience in a similar position.
• Pursuing the Real Estate certification/qualification.

Technical/ Functional competencies

• Financial modelling skills.
• Knowledge of investments and financial markets.
• Demonstrated ability to research, analyse and evaluate investment strategies and positions.
• Excellent organisational and analytical skills.
• Report writing skills.

Core Competencies

Emerging Leaders in Britam need to:

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organisational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become the trusted partners to clients.

go to method of application »

Job Purpose and Key responsibilities

Job Purpose:

The job holder will be responsible for property investment deal screening, due diligence and preparation of business cases and tenders. The individual will also be responsible for day to day monitoring and appraisal of property investments as well as client relationship management and reporting. The successful candidate will report to the Senior Property Advisory Manager

Key responsibilities

• Maintain an information and research perspective on current and future economic conditions and industry trends
• Conduct market research, due diligence and feasibility studies
• HBU analysis and development of property investment strategy papers and reports.
• Generate regular property reports as necessary for presentations and articulate and present the same to internal and external stakeholders.
• Attend and represent the company at internal and external meetings.
• Analyse due diligence outputs in on potential investment opportunities in order to contribute to an investment decision.
• Development of business cases and assist with providing input for tenders.
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Investment performance
• Client relationship management
• Reporting TAT

Knowledge, experience and qualifications required

• Bachelor's degree in Real Estate, Land Economics or related field.
• 4-6 years’ experience in Real Estate research, advisory and investments.
• Relevant professional certification in Real Estate.
• Member of relevant professional body.

Technical/ Functional competencies

• Knowledge of investments and financial markets.
• Proposal and business case development.
• Analytical skills
• Presentation and Report writing skills
• Client Relationship Management.

Core Competencies

Team Leaders in Britam need to:

• Operationally lead a team to service customers from a sustainable and growing customer base whilst increasing profit;
• Ensure the company’s objectives are met by being a vision carrier and by implementing strategy and operational outputs;
• Effectively run the business and manage staff in order to enable functional leaders to focus on developing strategy;
• Effectively identify and define key performance areas, deadlines and goals for their team in order to optimise operational effectiveness;
• Ensure the department has the most appropriate people capability through effective inspirational leadership, people development, effective selection and optimised succession planning;
• Create a high performance, proactive culture and motivated team;
• Monitor operational implementation, budgets, plans, goals and outputs in order to ensure alignment with the departmental strategy;
• Ensure that department priorities are adhered to and effectively communicated;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Benchmark operational activities internally as well as externally in order to be a leader in the industry;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Adequately manage operational risk.

go to method of application »

Job Purpose:

The job holder will be responsible for Private Equity deal origination and value creation as well as fund raising and investor relations. The successful candidate will report to the Chief Investment Officer.
Key responsibilities

• Private Equity deal origination and value creation.
• Assessing potential private equity investment opportunities.
• Reviewing potential private equity funds with a target of giving investment recommendations.
• Responsible for investor relationship management and investment transactions.
• In charge of fund raising and portfolio management.
• Conduct research and maintain a perspective on current and future economic conditions and industry trends.
• Prepare and deliver reports and presentations to internal and external stakeholders.
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Fund Raising
• Client Relationship Management
• Soundness of recommendations
• Reporting TAT

Knowledge, experience and qualifications required

• Bachelor's degree in Commerce, Finance, Economics or related field
• 6-8 years’ experience in financial markets with hands on exposure to traditional and alternative asset classes with a focus on private equity 3 of which should be at management level with specialisation in private equity
• CFA Charter Holder
• Member of relevant professional body

Technical/ Functional competencies

• Knowledge and experience in investment management,
• Knowledge of capital markets
• Portfolio analysis and management
• Excellent organisational and analytical skills
• Report writing skills
• Communication and presentation skills

Core Competencies

Change Leaders in Britam need to:

• Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
• Continuously configure and adapt the functional area to most effectively suite the future view of the business;
• Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
• Be in touch with the changing industry, customer needs and international best practice;
• Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;
• Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning;
• Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
• Facilitate functional integration;
• Ensure the development and establishment of appropriate behaviour and values (culture) within the function that aligns with the strategic direction and values of the business;
• Co-ordinate between functions and divisions to ensure optimization of the value chain and resources;
• Ensure alignment of strategy, objectives and deliverables within the function;
• Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
• Ensure a seamless experience for clients;
• Appropriately allocate funds and capital to maximize shareholder value;
• Adequately manage operational risk;
• Increase operational efficiency;
• Provide access to accurate and consistent information and services across all channels;
• Improve quality and speed of decision making across the business.

go to method of application »

Job Purpose:
 

The job holder will be Responsible for tenant and client relations, coordination and management of invoicing, payments, billings, and collections as well as administration of leases, documentation and service charge. The individual will also be responsible for supplier management and payments for the property services department in liaison with the property finance associate and will report to the Property Account Manager.

Key responsibilities

• Creation of accounts and first point of contact for tenants.
• Lease administration and documentation.
• Facilitate Britam Branch payments for rentals, utilities.
• Supplier management for department: contracts and payments.
• Service Charge and rent billing/invoicing, collection and follow up.
• Coordinate payments for utilities, insurance and other fees for the department.
• Administration/procurement/ERP administration.
• Coordinating property inspections, audits and surveys.
• Preparation and coordination of property reports and tenant and client statements.
• Comply with statutory and other relevant regulatory bodies.
• Adhere to internal and external risk and compliance standards.
• Delegated Authority; As per the approved delegated authority matrix.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Collections
• Reporting TAT
• Client Satisfaction Index

Knowledge, experience and qualifications required

Knowledge, experience and qualifications required

• Bachelors’ Degree in administration, finance, accounting or related field.
• 3-4 years’ experience in property administration and operations.

Technical/ Functional competencies

• Knowlege of property market and technical functions
• Excellent Communication skills.
• Strong organisational and analytical skills.
• Superior customer service skills.

Core Competencies

• Emerging Leaders in Britam need to:
• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organisational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become the trusted partners to clients.