Job Vacancies at CDL Human Resource

Key Responsibilities

Business Development & Market Analysis

• Identify prospects and evaluate their position in the logistics industry.
• Research and analyze sales options to expand market share.
• Conduct market research and customer surveys to determine requirements for existing and future services

Sales & Client Engagement

• Sell logistics services by establishing contact and developing relationships with prospects.
• Recommend solutions tailored to client needs.
• Follow up on leads, quotes, and requests to secure new business.
• Actively visit clients to ensure satisfaction and long-term partnerships.
• Attain monthly sales turnover targets.
• Account & Relationship Management
• Develop and maintain long-term relationships with clients and key partners.
• Facilitate timely resolution of customer issues and queries.
• Administer client accounts, quotations, invoicing, and payment dispatches.
• Assist in negotiating tender and contract terms to meet both client and company needs.

Reporting & Compliance

• Prepare reports by collecting, analyzing, and summarizing information.
• Maintain quality service by enforcing organizational standards.
• Stay current on industry trends, competitor activities, and market developments.
• Comply with Occupational Health & Safety (OHS), Environmental, and Quality Management Systems.
• Promote and maintain Integrated Management System requirements within scope of activities.

 Professional Development

• Maintain technical and professional knowledge through workshops, networking, and benchmarking best practices.

 Other Duties

• Carry out any other responsibilities within the scope and grading of the role as requested by management.

Requirements

Qualifications & Experience

Education:

• Bachelor’s degree in Business, Sales, Marketing, Logistics, or a related field.
• Diploma holders with extensive logistics industry experience will be considered.

Experience:

• Minimum of 3 years’ proven sales experience, preferably in logistics, supply chain, or related industries.
• Proven track record in logistics, transportation, or supply chain sales with a strong pipeline of clients and industry network.
• Demonstrated ability to meet and exceed sales targets.
• Strong negotiation, communication, and client relationship management skills.

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• We are seeking a professional, organized, and proactive Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in shaping our customers' experience while providing essential administrative support to our production and procurement departments.

KEY RESPONSIBILITIES

• Visitor Management: Receive all visitors and customers warmly and direct them to the appropriate department or personnel.
• Switchboard Operations: Answer general phone inquiries in a professional and courteous manner; direct calls to the appropriate staff members.
• Information Management: Reply to general information requests with accurate information and maintain a high standard of communication.
• Operational Support: Proactively follow up on Local Purchase Orders (LPOs) and assist with Building Assembly tasks as required.
• Issue Resolution: Resolve customer queries within a 24-hour window to ensure high levels of satisfaction.
• Reception Maintenance: Ensure the reception area is attended to at all times and maintained in a neat, professional state.
• General Duties: Perform any other duties as assigned from time to time to support the team.

Requirements

QUALIFICATIONS & SKILLS

• Experience: Previous experience in a front-desk or administrative role.
• Communication: Excellent verbal and written communication skills.
• Problem Solving: Ability to resolve customer issues quickly and effectively.
• Technical Aptitude: Comfort with following up on procurement documents (LPOs) and physical assembly tasks.
• Professionalism: A polite, helpful demeanor and a well-groomed appearance.

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• The Pharmaceutical Technologist will be responsible for accurate dispensing of medications, patient counselling, and ensuring the safe storage and distribution of pharmaceutical products. The role supports optimal medication therapy outcomes by providing medicine information to patients and the healthcare team, ensuring regulatory compliance, and promoting rational medicine use and public health.

Key Responsibilities

• Dispense medicines and related products safely and accurately
• Provide patient medication counselling and follow-up
• Ensure proper storage and cost-effective use of pharmaceutical products
• Participate in medication use evaluations, audits, and public health initiatives
• Maintain licensing and participate in ongoing professional development
• Adhere to pharmacy SOPs, statutory regulations, and patient safety standards

Minimum Requirements

• Diploma in Pharmacy from a recognized institution
• Licensed by the Pharmacy and Poisons Board with a valid practice license
• Certification in computer applications; training in aseptic technique is an added advantage
• Strong knowledge of pharmacology, medication safety, and patient counselling
• Good communication, customer service, and teamwork skills
• Relevant post-enrollment experience