Job Vacancies at KCB Bank Kenya

Key Responsibilities

• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Conduct research on software systems products to justify recommendations and to support purchasing efforts.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases – define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Create and maintain best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.

Requirements

For the above position, the successful applicant should have the following:

• University degree from a recognized institution preferably in IT or related field.
• Professional qualifications such as MCSE/MCITP, OCP, MCDBA, LINUX/UNIX is required.
• At least 3 years Technology experience with hands on experience in:
  • Computing platforms, operating systems and databases.
  • Application software installation and support.
• Quality assurance in relation to large & complex computer systems, applications & databases.
• Experience in methods & techniques for installation, administration, monitoring, upgrading and problem resolution of central application software systems.
• Knowledge and experience in basic budgeting, contracting, purchasing practices, policies and procedures in an IT environment.
• Exceptional communication, presentation, and customer relationship skills.

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Job Purpose:

Reporting to the Managing Director, KCB Insurance Agency (KCBIA), the position is responsible for the development of sales targets and driving sales improvement for accelerated growth in our Corporate Insurance Business. The role holder will establish growth opportunities, develop a product mix for increased revenue generation and collaborate with the Bank’s Corporate team to achieve Bancassurance sales and revenue targets.

Other responsibilities will include defining and ensure execution of appropriate sales, business development, marketing and technical operations strategies and programs to maximize sales and business profitability. The Senior Manager will also oversee the overall supervision, development and performance management of Bancassurance Corporate Business team.

Key Responsibilities:

• Preparation of Corporate business targets and forecasts, budget setting and strategic planning.
• Business development and strategies towards Corporate sales and revenue targets achievement through Corporate sales channels.
• Performance management of Bancassurance corporate team and effective support to the Bank Corporate business team on all insurance matters.
• Technical support on key client visits and quotation requests.
• Driving a customer centric culture for internal and external customers.
• Establish and foster partnerships and relationships with key stakeholders both externally and internally.
• Ensure high business retention rates through active monitoring and support of renewal engagements on timely basis particularly for high ticket clients.
• Leverage on key marketing initiatives being undertaken by the Corporate RMs and working closely to spot and seize insurance business opportunities.
• Efficiently and effectively resolve all insurance inquiries/issues from clients and Corporate team.
• Build and develop a highly effective Corporate Bancassurance team and manage the day to day insurance operations at the Corporate division.

Qualifications:

• Bachelor’s Degree from an institution recognized by Commission for University Education.
• Professional Qualifications in Insurance (CII/IIK) is required.
• Postgraduate degree or relevant Professional qualifications (CPA, ACCA, etc.) will be an added advantage.
• Minimum of 8 years’ management experience in Sales, Marketing or a Senior Technical role from a reputable Insurance company or Intermediary is preferred.
• Knowledge of Insurance Industry commercial, statutory and regulatory dynamics
• Excellent Financial analysis and performance management skills.
• Proven Track record in delivering results.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate.