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  • Posted: Nov 26, 2021
    Deadline: Dec 3, 2021
  • SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. Our vision is to be a dynamic christian provider of financial solutions ...
    Read more about this company


    Relationship Manager – Bancassurance

    The Relationship Manager – Bancassurance will be responsible for growing the Bancassurance Business line in the Bank and managing the Business Relationships in these product lines to achieve business, revenue and profit targets. The job holder will be based at the Head Office in Nairobi with frequent travels to the various Branches to partner in growing the Bancassurance Business lines.


    • Providing leadership in the Bancassurance arm of the Bank and responsible for building the staff capacity and knowledge on Bancassurance products & services.
    • A proven ability to network, develop and leverage on strategic business relationships and partnerships to drive business growth
    • Ability to manage and deliver results with ease through people
    • Responsible for growing and managing, the Bancassurance business operations and strategy on the distribution of all insurance products across all banking channel partners to achieve business, revenue and profit targets.
    • Have thorough understanding of Banks’ Business segments and dynamics across the various Branches to align the product and services needs of Banks customers to better position Bancassurance products and services as a key part of a truly valuable customer proposition.
    • Accountable for revenue generation targets through new business acquisition and retentions strategies to ensure growth of the Bancassurance portfolio
    • Accountable for  portfolio management by maintaining acceptable Portfolio at Risk (PAR)
    • Active management of Relationships with all Bank partners to ensure smooth running of the distribution channels in delivering targets.
    • Carry out research, monitor and provide relevant information on the market and competitors activities to the management to inform decision making.
    • Preparation of timely reports to the various stakeholders in the Bank.


    • An undergraduate degree in Insurance, Accounting, Commerce, Marketing, Banking, or other business-related field, from a recognized university.
    • A diploma in AIIK will be an added advantage.
    • Knowledge of  Lending approaches  Portfolio management, Financial Accounting as well as general knowledge of Banking Policies and Procedures.
    • Must be adept in ICT skills; knowledge of T24 Banking system will be an added advantage.
    • Between 40 to 45 years of age.


    • At  least 5  years’  experience  in  Bancassurance  products  sales  and  Relationship Management & 2 years in a similar Supervisory role.
    • Proven sales track record within Banking, MFBs, Insurance and related industries will be an added advantage.
    • Strong and proven leadership and people management skills
    • Good business acumen and proven innovativeness
    • Superior analytical and report writing skills
    • Excellent Communication and Administration skills
    • Self-driven, results-oriented with a positive outlook
    • Must have a clear focus on high quality and business profit
    • A  strategic  thinker,  Able  to  get  on  with  others,  a  team-player  with  excellent interpersonal & relationship building and management skills
    • Applicants must be committed to Christian values with a passion to serve.

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    Business Development Officers

    Responsible for business development through marketing and recruiting of customers, processing and disbursement of loans and ensure timely collection of the same to ensure healthy portfolio and a happy and satisfied customer base.


    1. Responsible for Marketing of Banks products and services.
    2. Actively drive growth in customer numbers and ensure full adherence to the customer on-boarding Policies and Procedures.
    3. Facilitate recruitment and registration of clients in existing and new groups.
    4. Stimulate client training on SMEP policies, procedures and basic business skills, loans, business e.t.c.
    5. Ensure that all clients contribute weekly savings and repay their loans on time.
    6. Responsible to evaluate clients’ businesses and determine whether they are worth the amount applied for.
    7. Responsible for client evaluations and loan processing.
    8. Responsible for maintaining a quality asset portfolio as per the Banks requirements.
    9. Responsible for preparation and submissions of timely daily, weekly, monthly and quarterly reports as per the Banks’ requirements to the respective Office Holders.
    10. Responsible for recording, verifying and assessing the chattels offered for loans with assistance of the Branch Manager.
    11. Ensure follow-up of defaulters and collection of arrears.
    12. Responsible for record keeping for all clients e.g. savings, loan status etc.
    13. Ensure client retention through excellent customer service.


    • A minimum grade of C+ (plus) in KCSE
    • An undergraduate Bachelor’s degree or Diploma in Business related courses from a recognized institution.
    • Knowledge in Sales and Marketing, credit risk management, credit lending, as well as relevant experience in the Banking sector will be an added advantage.
    • Proficiency in computers is mandatory.
    • Ability to analyze and interpret financial statements.
    • Clear understanding of microfinance/banking industry is an added advantage.
    • Good interpersonal & communication skills with excellent customer service.
    • A team player with the drive to improve performance.
    • Persuasive with strong recognition skills.
    • Self-driven and possess the ability to work with minimum supervision
    • Ability to work independently under minimum supervision.
    • Strong Christian values, commitment and passion for the transformation of the population.
    • Aged between 26 and 35 years

    Method of Application

    Qualified and interested candidates who meet the above criteria should download the “Job Application Form” at, and send their filled applications to [email protected] on or before Friday 3rd December, 2021. Only shortlisted candidates will be contacted.

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