Job Vacancies at Stratostaff

Key Responsibilities

• Ensure adherence to HSEQ standards and relevant statutory requirements by enforcing their application.
• Compile and circulate monthly HSSEQ indicators.
• Organise and lead the emergency crew team effectively.
• Ensure prompt recording and resolution of customer complaints at the laboratory.
• Ensure samples are analysed and reported within 48 hours.
• Maintain high customer service standards at the laboratory through quick response to customer requests.
• Develop and implement a laboratory process improvement every quarter.
• Follow up purchase requisitions to ensure timely generation of local purchase orders.
• Participate in internal and external laboratory audits.
• Ensure all laboratory systems are kept in a safe, efficient and serviceable state by maintaining an active inventory, preventive maintenance schedule and prompt repairs system.
• Ensure effective and efficient document and records control in laboratory activities by
• Documenting transactions, linking records to the central database, maintaining a document inventory and register, and enabling retention, retrieval and archiving of laboratory information.
• Ensure availability, accountability and loss control of laboratory consumables by checking and Optimising stock levels, checking stock movements and preparing reorder schedules for procurement.
• Prepare and submit monthly laboratory invoicing
• Manage laboratory activity in an environment where samples may be received irregularly and sometimes with spillages.

Requirements

• Bachelor of Science in Analytical Chemistry or Industrial Chemistry, or equivalent from a recognized university.
• Three years hands-on experience in a busy processing plant or laboratory is desirable, with emphasis on analytical skills and safety practices.
• Conversant with application of computer packages in data processing, analysis and reporting.
• Familiar with laboratory quality management.
• Team player, flexible and able to work under minimum supervision.
• Strong laboratory analysis and quality management skills.
• Customer service orientation and responsiveness.
• HSEQ and statutory compliance mindset.
• Document and records management discipline.
• Planning, organization and follow-up skills.
• Inventory and consumables control capability.
• Audit readiness and process improvement mindset.
• Teamwork, flexibility and ability to work with minimum supervision.
• Stakeholder coordination and communication skills.

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Key Responsibilities

• Ensure that all activities and operations within the LPG plant are in line with company directives and company rules.
• Coordinate and monitor implementation of development programmes ISO 9001:2015 and ISO 14001.
• Carry out hazard identification and risk analysis for the site and tasks performed, develop safety barriers and ensure integrity and reliability of facility equipment.
• With guidance from the Plant Manager, manage budgets for the plant, monitor and control staff working conditions and ensure alignment with HR requirements.
• Implement projects and maintenance plans and supervise all projects for each fiscal year.
• Manage plant operations to ensure reliability and efficiency, including optimisation of LPG receipts ex-vessels.
• Match stocks held in LPG plants with market demand in liaison with the Plant Manager, Marketing, Planning and Supply teams.
• Develop and implement stock controls for Plant, accurately account for stock movements and provide daily, decadal and monthly information on LPG bulk stocks and cylinder float.
• Action variances between SAP and physical operations.
• Regularly review and improve distribution plans and provide efficient and cost-effective plans from time to time.
• Ensure customer orders are safely and timely serviced in liaison with the Customer Care team.
• Oversee 24-hour high-risk operations involving marine LPG receipts.
• Manage risks related to storage operations and transit, including fraud and pilferage risks.
• Liaise across external stakeholders, including competitors and government agencies while managing safety risks related to hazardous products handled.

Requirements

• BSc Degree in Mechanical/Civil/Electrical Engineering or its equivalent.
• 3 to 4 years of experience in a hydrocarbon’s depot environment.
• Good customer care skills.
• High integrity and ability to work within strict deadlines and for long hours.
• Ability to manage operational sites or production plants with minimum supervision.
• Leadership and staff development.
• Safety mindset and risk management.
• Planning, coordination and operational control.
• Stock management and accountability.
• Customer service orientation.
• Integrity and compliance mindset.
• Ability to work under pressure and meet strict deadlines.
• Stakeholder management and communication skills.

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Key Responsibilities

• Plan and execute product reception operations by pipeline into terminal storage tanks.
• Execute vessel receipts, pump-overs and back-loading operations in accordance with approved standard operating procedures.
• Receive and verify Notices of Intention and match nominated quantities prior to receipt.
• Ascertain product quality through load port certificates and pre-discharge quality certificates.
• Witness accurate tank initialisation and finalisation to minimise product losses.
• Investigate and provide timely explanations for abnormal pipeline transfer losses and gains.
• Ensure compliance with the Terminal Operations Manual, HSSEQ policies and requirements.
• Monitor product arrival rates and ensure nil product spillage.
• Ensure proper line-up of reception lines to prevent contamination and spills.
• Ensure discharge instructions are approved before vessel discharge operations commence.
• Ensure vessels are vetted in accordance with HSSEQ requirements.
• Conduct pre-discharge risk assessments before product receipt.
• Conduct integrity checks on pipelines, interceptors, valves, flange joints, pumps and tanks.
• Monitor storage tank loss/gain performance and implement improvement measures.
• Investigate abnormal tank performance and stock variations.
• Ensure metrology equipment is calibrated and records maintained.
• Support stock audits and respond to stock variation queries.
• Administer quality control activities including product sampling and testing with nominated surveyors.
• Maintain records of all quality certificates from independent testing companies.
• Ensure compliance with product acceptance and rejection criteria.
• Execute efficient loading operations to maximise terminal throughput.
• Monitor truck cycle times and minimise loading delays.
• Coordinate truck sealing activities with security and sealing operators.
• Ensure no shortages or excess deliveries to customers.
• Minimise operating losses through calibration and close monitoring of product movements.

Requirements

• Bachelor’s Degree in Mechanical/Civil Engineering
• Minimum three years’ experience in petroleum products movement operations within a busy marine environment.
• Accurate knowledge of HSE practices in a petroleum operations environment.
• Strong operational planning and execution skills.
• Product movement, storage and terminal operations knowledge.
• HSSEQ compliance and risk management mindset.
• Quality control and stock management capability.
• Investigation and problem-solving skills.
• Dynamic thinker and team player.
• Stakeholder management and communication skills.
• Attention to detail and accountability.

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Key Responsibilities

• Draw up a maintenance schedule for equipment as per the quality and operations manual.
• Confirm scheduled maintenance is carried out as planned to achieve full compliance.
• Maintain critical spares as per quality and operations requirements to support scheduled
• maintenance completion.
• Perform scheduled maintenance on all equipment according to standards.
• Verify depot maintenance operations meet safety standards by complying with ISO, JIG/ATI  and company HSEQ directives.
• Conduct a daily review of the defect logbook to effectively plan repair of defects.
• Tag and remove defective equipment from service to ensure defective equipment is not used.
• Ensure scheduled maintenance is completed on time and properly documented
• Maintain accountability for spares inventory.
• Maintain accountability for the maintenance schedule.
• Maintain accountability for equipment availability and serviceability.

Requirements

• Bachelor of Science in Mechanical Engineering (Automotive)
• At least 2 years’ experience in maintenance/aviation industry
• Strong maintenance planning and scheduling capability.
• High safety and compliance mindset.
• Attention to detail and strong documentation discipline.
• Ability to manage equipment serviceability and critical spares.
• Strong coordination and communication skills with internal and external stakeholders.
• Supervisory and team coordination skills.
• Accountability for operational reliability and equipment availability.

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Key Responsibilities

 Drive Insurance Sales;

• Promote and sell bancassurance products, including life, general, medical, and asset insurance.
• Achieve monthly, quarterly, and annual sales targets.

 Customer Relationship Management

• Identify customers' insurance needs and recommend suitable products.
• Build and maintain strong relationships with existing and prospective customers.
• Provide excellent customer service throughout the sales and policy lifecycle.

 Business Development

• Generate new business opportunities from the bank's customer base.
• Conduct customer visits and follow up on sales leads.
• Organize customer awareness campaigns and insurance product presentations

Cross-Selling

• Collaborate with relationship managers, personal bankers, and branch staff to identify cross-selling opportunities.
• Integrate insurance solutions into customers' broader financial plans.

Branch Support and Training

• Train and coach branch staff on bancassurance products and sales techniques.
• Increase staff awareness to encourage quality referrals.

Sales Pipeline Management

• Maintain a healthy sales pipeline and ensure timely follow-up on customer inquiries.
• Track leads from referral to policy issuance.

Compliance and Risk Management

• Ensure all sales comply with regulatory requirements and internal bank policies.
• Complete Know Your Customer (KYC) and other compliance documentation accurately.
• Adhere to ethical selling practices and customer protection guidelines.

Policy Administration

• Assist customers with policy applications and documentation.
• Liaise with insurance partners to facilitate policy issuance, renewals, endorsements, and claims support.

Reporting

• Prepare regular sales and performance reports.
• Monitor key performance indicators (KPIs) and recommend improvement initiatives.

Requirements

• Bachelor's degree in Commerce, Finance, Actuarial Science, Business Administration, or a related field.
• At least 1 year of experience selling bancassurance or insurance products.
• Certificate of Proficiency (COP) in Insurance is mandatory.
• Knowledge of banking legislation, policies, and insurance products.
• Strong Microsoft Office skills (especially Excel and Word).
• Excellent presentation, communication, and report-writing skills.
• Good business acumen, decision-making, and problem-solving abilities.
• Professional and well-presented.
• Sales and negotiation skills
• Relationship management
• Customer service orientation
• Communication and presentation skills
• Insurance product knowledge
• Analytical and problem-solving skills
• Time management and organization
• Teamwork and collaboration
• Results-driven mindset
• High ethical standards and attention to compliance