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Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.
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As an Office Assistant/Cleaner, your responsibility will be to take care of our facilities and carry out cleaning and maintenance duties.
The goal is to keep our building in a clean and orderly condition.
DUTIES AND RESPONSIBILITIES
- Dusting, damp wiping, washing or polishing the furniture, ledges, window sills and external surfaces of cupboards, shelves and fittings.
- Follow procedures for the use of chemical cleaners and power equipment (if any), in order to prevent damage to floors and fixtures.
- Perform and document routine inspection and maintenance activities.
- Carry out heavy cleansing tasks and special projects.
- Cleaning toilets, urinals, hand basins and sinks building floors by sweeping, mopping, scrubbing, or vacuuming them.
- Notify management of occurring deficiencies or needs for repairs.
- Make adjustments and minor repairs.
- Emptying waste bins or similar receptacles, transporting waste material to designated collection points.
- Replenishing consumable items (soap, toilet rolls,) if required
- Cooperate with the rest of the staff.
- Ensure Health & Safety regulations are followed by all staff & customers.
REQUIREMENTS
- Proven working experience as an Office Assistant/Cleaner
- Knowledge of cleaning chemicals and supplies.
- Good communication skills in both English and Kiswahili
- Integrity
- High school Certificate
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We are looking for doers who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities. Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!
A successful Data Analyst is expected to adapt to the fast-paced culture of both the company, the market and the customers we serve.
Key Responsibilities:
- Create and maintain reports and dashboards on various company’s KPIs
- Answer business questions using data analysis and statistics
- Support management team on wide range of data-handling requests
- Conduct periodical audits on data quality in line with company policies
- Support creating and maintaining back-end data ingestion and transformation processes
Knowledge, Skills and Experience required:
Technical:
- 2 years+ of Data Analysis experience
- Advanced SQL (must)
- Strong Excel and Google Sheets knowledge
- Understanding of relational DB theory
- Understanding of data preparation and data acquisition
The following technical knowledge would be a plus:
- R, Python
- Google Cloud solutions with a focus on Google Data Studio, BigQuery, Data Fusion, Cloud Composer
- Experience with non-relational DB or Big data
- Git, dbt, Airflow
Non-technical:
- Ability to work independently and proactively
- Attention to details
- Self-starter, target oriented
- Team player and good communicator
What we offer:
- Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
- Opportunities to learn and grow together with us
- Competitive compensation package
- Health benefits
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As a Deputy Head of Collections you will help to shape the strategy, look for process improvement strategies, and deliver the results in our growing Collections team.
A successful Deputy Head of Collections is expected to adapt to the fast-paced culture of both the company, the market, and the customers we serve.
Key Responsibilities:
- Constantly audit existing processes aiming to improve efficiency and quality
- Documenting policies, processes and procedures for debt collection and recoveries
- Developing, managing and refining collection strategies to optimise recoveries
- Continuous improvement of collection processes, metrics and tools
- Create necessary reports and analysis and regularly provide the updates to stakeholders
- Understand the existing data and search for other data points to help make better predictions and analysis
- Effectively forecast on staff, figures, KPI and facilities
- Ensure all departmental KPI’s are reached
Knowledge, Skills and Experience required:
- 5+ years’ experience in running call center teams
- Comfortable rolling up your sleeves to get things done while also capable of leading complex strategy discussions
- Ability to manage a complex set of stakeholders in a matrixed organization
- Strong data acumen with ability to read the data and understand which data is needed for accurate analysis
- Confident Excel skills and proficiency with creating reports
- Approachable and flexible personality
What we offer:
- Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
- Opportunities to learn and grow together with us
- Competitive compensation package
- Health benefits
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As an Asset Finance Recovery Officer you will be responsible for timely asset finance recovery where the other methods of collection proved to be ineffective.
A successful Asset Finance Recovery Officer is expected to adapt to the fast-paced culture of both the company, the market and the customers we serve.
Our customers are entrepreneurs. As a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Asset Finance Recovery Officer be engaged with the community they serve and committed equally to our customer’s and company’s goals.
KEY RESPONSIBILITIES:
- Monitoring and controlling the assigned Asset Finance Portfolio using Company software
- In cooperation with other members of the Asset Finance Recovery team, identifying overdue clients who have failed to comply with the contractual payment schedule, and where the telephone follow-up deemed not effective
- In cooperation with other members of the Asset Finance Recovery team, prioritizing the collection assignments in accordance with our collection policy
- Proposing the best client handling and debt collection strategy to the Recovery team and the Head of Asset Finance Recovery
- Using GPS tracking technology, identifying location of the collateral and approaching the client at the field
- While in the field, identifying and applying the most efficient communication tactic persuading the client to close his overdue and return to payment compliance
- Repossessing collateral once all previous communicational attempts have failed
- Maintaining records and providing daily feedback on outcome of assignments and number of collection to the Head of Asset Recovery
- Providing training and sharing knowledge with new employees/interns/trainees employed by the Company
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
- Excellent communication and presentation skills including written communication
- Integrity, enthusiasm and passion for continuous learning and development
- Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
- Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside of the Company
- High attention to detail and internal control
- Diploma in a relevant field
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- MUST KNOW HOW TO RIDE A MOTORCYCLE AND HAVE A VALID DRIVING LICENCE
WHAT WE OFFER:
- Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
- Opportunities to learn and grow together with us
- Competitive compensation package
- Health benefits
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Our business is growing rapidly, and with more than 100,000 customers in Kenya, we are looking for enthusiastic Interns - Calling Section in Mombasa, Kenya. We are looking for doers who are ready to roll up their sleeves and with their hard work and dedication create
the impact needed in our communities.
Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!
In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures in the different departments. You will focus on learning how our organization runs.
KEY RESPONSIBILITIES:
- Monitoring and payment control of assigned portfolio of clients using Company software.
- Ensuring clients’ adherence to payment schedules through pro-active follow up calls and reminders.
- In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
- Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
- Maintaining records about clients’ financial status, reporting daily to the management.
- Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
- Providing training and sharing knowledge with Interns/Trainees employed by the Company.
- Any other duty as may be assigned by the management.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
- Diploma or Degree in Accounting, Finance, Business Administration or related studies
- Proficient computer skills, including Microsoft Office Suite (Word and Excel).
- Strong desire to learn along with professional drive.
- Strong analytic and problem-solving skills.
- Ability to adapt quickly and work independently.
- Self-directed and able to work without supervision.
- Fluent in English and Swahili.
- Integrity, enthusiasm and passion for continuous learning and development
- Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations.
- High attention to detail and internal control.
WHAT WE OFFER:
- Be a part of an international, dynamic and driven team that has set their aspirations high
and work hard to achieve those
- A six-month contract with KES10,000 monthly gross pay
- An opportunity for career growth and development.
- An opportunity to join our team on permanent employment after the internship based on performance and vacancy availability.
- A modern, dynamic working environment.
- Support from our professional international team
Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you!
go to method of application »
We are looking for doers who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities. Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!
A successful Analytics Engineer is expected to adapt to the fast-paced culture of both the company, the market and the customers we serve.
Key Responsibilities:
- Design, create and deploy data ingestion pipelines to feed our Data Warehouse with raw data from various sources using cloud-hosted data ingestion tools
- Create and maintain processes to transform the raw data into clean and organized Analytics data that can be used by the analysts
- Orchestrate the team’s data processes using orchestration tools like Airflow
- Be responsible for the Analytics’ data quality and security
- Implement the required Data Analytics and Analytics Engineering tools
- Implement data governance and data security rules
- Data Warehouse administration
- Assist with the data architecture
- Support the team on technical problems
Knowledge, Skills and Experience required:
Technical:
- 3 years+ of experience building and maintaining ETLs / ELTs, preferably on cloud solutions
- Advanced SQL
- Python
- Deep understanding of modern Data Warehouses technologies and best practices
- Expertise with the latest data ingestion, transformation and management tools and processes
The following technical knowledge would be a plus:
- Google Cloud solutions with a focus on Google Data Studio, BigQuery, Data Fusion, Cloud Composer
- Experience with non-relational DB or Big data
- Experience with data streaming analytics
- Airflow
- Git
- dbt
Non-technical:
- Attention to details
- Ability to work independently and proactively
- Self-starter, target oriented
- Team player and good communicator
What we offer:
- Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
- Opportunities to learn and grow together with us
- Competitive compensation package
- Health benefits
Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you
go to method of application »
Our business is growing rapidly, and with more than100,000 customers in Kenya, we are looking for an enthusiastic and customer obsessed Field Marketing Manager to join our growing team of driven professionals. We are looking for doers who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities.
Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!
As a Field Marketing Manager you will shape the strategy, create the process, and deliver the results behind promoting sales and ensuring great customer experience. You will be spending up to 80% of your time in the field managing teams across multiple locations.
A successful Field Marketing Manager is expected to adapt to the fast-paced culture of both the company, the market, and the customers we serve.
Key Responsibilities:
- Manage marketing events across multiple locations
- Promote marketing activities to hit sales targets and popularise Watu brand
- Ensure great customer journey for our existing and new clients
- Visit existing and new customers and gain leads while ensuring the face of the brand
- Manage field teams across multiple locations
- Train, develop and coach teams in marketing strategies and their importance
- Control products for marketing department
- Follow market trends and action marketing strategies
- Develop marketing 30, 60, 90 strategies
Knowledge, Skills and Experience required:
- 5+ years’ experience in managing marketing events
- Experience in managing field-based teams
- Track record of successful implementation of field marketing strategies
- Comfortable rolling up your sleeves to get things done while also capable of leading complex strategy discussions
- Ability to manage a complex set of stakeholders in a matrixed organization
- Ability to market at every level from clients to board
- Effective business acumen and ability to connect marketing plans to business outcomes
- Approachable and flexible personality
- Bachelor’s degree
What we offer:
- Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
- Opportunities to learn and grow together with us
- Competitive compensation package
- Health benefits
Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you!
Method of Application
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