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  • Posted: Aug 5, 2021
    Deadline: Aug 6, 2021
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  • Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
    Read more about this company

     

    Retail Segment Risk Manager / (Regulatory Head of Risk - Britam Life) -

    Job Purpose:

    Strategic Purpose:

    This role will coordinate the management of all risks across the Retail Segment Division to ensure that the operational and financial risks are understood and managed.  Be the center of excellence as the Financial Controls Specialist and oversee best practice in: 

    1. Products pricing 
    2. Financial operational leakages and optimization
    3. Non-Investments financial KRIs monitoring i.e. insurance, credit risks.
    4. Revenue assurance
    5. To drive an appropriate risk management culture, contribute to efficiency gains, minimize losses and ultimately deliver customer satisfaction.

    Regulatory Purpose:

    Ensure the Business Unit risks, including operational and financial risks are understood and managed within the risk appetite and in line with regulatory and supervisory requirements and expectations.

    Key responsibilities

    ENTERPRISE RISK MANAGEMENT

    • Responsible for the identification, assessment and management of all risks associated with both new and existing business within the business segment / regulated entity. This includes assisting the segment proactively determines which risks it will accept and retain, and hence actively manage in line with the Group Wide ERM Policy and Risk Appetite 
    • Development of the risk management culture to support the implementation and effective operation of enterprise risk management.  
    • Advise senior leadership on significant key risk exposures while maintaining a perspective that is both independent and sensitive to the commercial objectives of the enterprise. 
    • Ensure there are risk registers maintained for Segment / Business Unit that comprises key potential risks facing the BU and that the risk register contains the corresponding risk indicators.
    • Continuously liaise with the various departments within the Segment / Business Unit to identify, quantify, mitigate and monitor operational and financial risk across the group.
    • Develop and implement risk responses to ensure that risk factors and events are addressed in a cost-effective manner and provide management with information to enable risk response decisions.
    • Monitor risk and communicate information to the relevant stakeholders to ensure the continued effectiveness of the enterprise’s risk management strategy.
    • Report on all risks on the group risk taxonomy and capture and report on risk events.
    • Develop and maintain risk management guidance materials, controls, training resources and an internal ERM manual for use at Board, BU / Segment and departmental level. 

    BUSINESS CONTINUITY

    • Develop a Business Continuity Policy, Strategy and BCP & DR Plans and ensure roll out across the entire Britam Group.
    • Ensure that key parameters such as RPO and RTO are articulated by the business and appropriate enabling BCM capabilities are in place for the Segment / BU.
    • Support and monitor testing of the Business Continuity Plans and provide appropriate status reports to the Board and Management.
    • Monitor and track BAU capabilities through liaison with BUs / countries.

    GENERAL

    • Manage the operations, performance and development of the Risk team, ensuring all team members have clear objectives and targets.
    • Build the required risk management skills and ensure training of the board is carried out to provide a more effective management of risk and to keep up with increasingly complex regulatory requirements.
    • Represents Britam in industry associations on matters related to risk, compliance and ethics and in interactions with regulators. 
    • System owner and functional administrator for enterprise risk management, compliance and business continuity information system and analysis software 
    • Driving and embedding the appropriate risk culture across Britam
    • Driving of the risk technology and ensure the appropriate functioning of the risk committees

    Knowledge, experience and qualifications required

    • Master’s degree in finance, business administration or a related field is preferred.
    • Bachelor’s Degree in Finance, Business Administration or a related field is required.
    • At least 10 years’ work experience and at least 3 years in a managerial role in a risk management department in a busy and high performing insurance company or group. 
    • Accreditations in Risk Management would be an added advantage.

    go to method of application »

    Corporate & External Affairs Manager

    Job Purpose:

    Responsible for development and execution of externally focused engagement strategies on public policy, regulations, legislation, and commercial matters impacting Britam, its sustainability, and reputation.

    The job holder will also be responsible for scanning the external environment for current and future legislative, regulatory and reputation risks that may affect Britam, develop policy positions, strategies and implement campaigns.
    Key responsibilities

    • Develop a regulatory and Corporate Affairs strategy and policy.
    • Work to shape the external environment to ensure success of Britam’s Strategy 
    • Work with external industry associations as required to proactively adapt regulatory strategies and influence the required changes
    • Implement public policy campaign plans in line with agreed company priorities and business objectives including lobbying appropriate stakeholders.
    • Ensure that high standards exist to promote good internal and external communications, strong media relations, as well as maximising marketing opportunities to promote the Council and take up its services.
    • Acts as corporate spokesperson and responds to members of the media in a timely manner; composes and distributes press releases as needed.
    • Developing and implementing appropriate Corporate Affairs strategies, programs, and policies for all stakeholders to achieve positive image and brand
    • Developing and implementing crisis management strategies to alleviate crisis situations and maintain positive reputation.
    • Provide a wide range of critical support including the preparation of strategic financial and corporate communication

    Knowledge, experience and qualifications required

    Knowledge, experience and qualifications required

    • Bachelor’s Degree in Finance, Communication, Marketing, Public Relations, business, social science or related fields; 
    • Master’s degree in MBA/Finance or related field will be an added advantage
    • 7-10 years’ experience in a similar position; 4-5 of which should be in a Senior managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size. 
    • Project management and programme management (management of multiple projects).
    •  Significant experience in stakeholder management and working with various teams to ensure segment strategies are achieved. 
    • Monitoring and evaluation-sound experience and knowledge in establishing monitoring frameworks and mechanisms for monitoring strategic realisation and outputs

    go to method of application »

    Head of Internal Audit

    Job Purpose:

    • Reporting to the Strategy & Investor Relations Director the role holder will be responsible for spearheading management of the company’s image and reputation through strategic corporate communication, establishing and managing strategic public relations plans and plays a role in protecting and enhancing the department/company’s public reputation and ensures the quality and integrity of messages presented in corporate publications.
    • The role holder will also be responsible for developing, maintaining and implementing Britam corporate brand strategy, architecture, guidelines and the communications strategy and ensure consistent alignment of all the company's product, corporate communication and customer touchpoints to the brand guidelines.
    • Role holder will be required to manage relationships with Brand and PR agencies and handle all media related queries to protect and maintain a good brand image to existing and potential customers.

    Key responsibilities

    • Developing and implementing internal and external communication strategies for the company aligned to the mission and business goals of Britam;
    • Initiate and manage the PR and Communication budget with clear targets on Return On Investment;
    • Managing PR, Communication, and reputation management for the company in potential or full crisis situations to ensure brand equity is not affected;
    • Media liaison role, responding to enquiries from media, organizations, and the public on general and specific issues affecting the company and collaborative initiatives including publication of media releases;
    • Researching, writing and distributing press releases to targeted media aimed at enhancing the corporate brand of the company;
    • Proactive media engagement, including pitching stories to media to enhance the corporate reputation of the company;
    • Preparing and supervising production of promotional videos, documentaries, photographs, films and multimedia programs;
    • Manage content for the company’s internet and intranet platforms;
    • Regular engagement with Britam stakeholders i.e. segment leaders, to source for potential information to be communicated;
    • Drafting speeches, speaking notes, and backgrounders for Senior Executives;
    • Formulating communication policies and procedures to guide the development, approval, sharing and custody of company information;
    • Work with Britam media monitoring agencies to enable them to deliver as per their mandate;
    • Contribute to monitoring competitor trade and activities and proposing counter activities for major threats;
    • Work closely with Marketing to ensure all marketing materials adhere to brand and communications strategy and policy;
    • Providing strategic input and direction for the brand, developing style guides, templates, and other materials, and advising internal and external stakeholders on issues relevant to the brand;

    Knowledge, experience and qualifications required

    Knowledge, experience and qualifications required

    • Relevant Bachelor’s Degree; MBA is an added advantage.
    • Professional communication qualification e.g. IPR/PRSK or equivalent.
    • 7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment. Commercial and general management experience in a company of approximately similar size.

    go to method of application »

    Risk Manager – International Business

    Job Purpose:

    Strategic Purpose:

    This role will coordinate the management of all risks across the Segments and various countries to ensure that the operational and financial risks are understood and managed.  Be the centre of excellence as the Operations Controls Specialist and oversee best practice in: 

    1. Daily operational exceptions and KRI's monitoring and closure
    2. RCSA's management

    To drive an appropriate risk management culture, contribute to efficiency gains, minimize losses and ultimately deliver customer satisfaction.

    Regulatory Purpose:
    Ensure the Business Unit risks, including operational and financial risks are understood and managed within the risk appetite and in line with regulatory and supervisory requirements and expectations.
    Key responsibilities
    ENTERPRISE RISK MANAGEMENT

    • Responsible for the identification, assessment and management of all risks associated with both new and existing business within the business segment / regulated entity. This includes assisting the segment proactively determines which risks it will accept and retain, and hence actively manage in line with the Group Wide ERM Policy and Risk Appetite 
    • Development of the risk management culture to support the implementation and effective operation of enterprise risk management.  
    • Advise senior leadership on significant key risk exposures while maintaining a perspective that is both independent and sensitive to the commercial objectives of the enterprise. 
    • Ensure there are risk registers maintained for Segment / Business Unit that comprises key potential risks facing the BU and that the risk register contains the corresponding risk indicators.
    • Continuously liaise with the various departments within the Segment / Business Unit to identify, quantify, mitigate and monitor operational and financial risk across the group.
    • Develop and implement risk responses to ensure that risk factors and events are addressed in a cost-effective manner and provide management with information to enable risk response decisions.
    • Monitor risk and communicate information to the relevant stakeholders to ensure the continued effectiveness of the enterprise’s risk management strategy.
    • Report on all risks on the group risk taxonomy and capture and report on risk events.
    • Develop and maintain risk management guidance materials, controls, training resources and an internal ERM manual for use at Board, BU / Segment and departmental level. 

    BUSINESS CONTINUITY

    • Develop a Business Continuity Policy, Strategy, and BCP & DR Plans and ensure roll out across the entire Britam Group.
    • Ensure that key parameters such as RPO and RTO are articulated by the business and appropriate enabling BCM capabilities are in place for the Segment / BU.
    • Support and monitor testing of the Business Continuity Plans and provide appropriate status reports to the Board and Management.
    • Monitor and track BAU capabilities through liaison with Segment/ countries.

    GENERAL

    • Manage the operations, performance, and development of the Risk team, ensuring all team members have clear objectives and targets.
    • Build the required risk management skills and ensure training of the board is carried out to provide more effective management of risk and to keep up with increasingly complex regulatory requirements.
    • Represents Britam in industry associations on matters related to risk, compliance, and ethics and in interactions with regulators. 
    • System owner and functional administrator for enterprise risk management, compliance, and business continuity information system and analysis software 
    • Driving and embedding the appropriate risk culture across Britam
    • Driving the risk technology and ensure the appropriate functioning of the risk committees

    Knowledge, experience and qualifications required

    • Master’s degree in finance, business administration or a related field is preferred.
    • Bachelor’s Degree in Finance, Business Administration or a related field is required.
    • At least 10 years’ work experience and at least 3 years in a managerial role in a risk management department in a busy and high performing insurance company or group. 
    • Accreditations in Risk Management would be an added advantage.

    go to method of application »

    IS Internal Audit Assistant

    Job Purpose:

    Responsible for conducting Information Systems internal audits in line with the audit plan or as requested by the board or audit committee.

    Key responsibilities

    • Conduct continuous vulnerability & risk assessment of the information technology environment;
    • Oversee the control and management of activities of the IS Audit;
    • Assist in the development of the annual Information Systems audit plan;
    • Continuous review of internal processes and controls to determine their effectiveness in risk management;
    • Execute the Information Systems Audit Plan;
    • Identify and assesses IT-related risk as well as performing tests of controls;
    • Facilitate an integrated approach to IT and business auditing;
    • Assist Information Systems Auditor manager to coordinate with external auditors on IT related matters;
    • Consult engagements relating to information systems and related processes;
    • To be involved in pre and post-implementation reviews for new system developments, and in the review and follow up of computer security matters;
    • To plan and carry out risk driven audit assignments on a functional or area basis under the guidance of an Audit Manager;
    • Develop and maintain a sound audit manual detailing audit practices, procedures and standards;
    • Attend to other relevant duties and responsibilities as may be assigned by the Information Systems Audit Manager;  
    • Determine internal audit scope for particular assignments;
    • Maintain open communication with management and audit department management;
    • Develop new continuous improvement initiatives, evaluate the adequacy of internal control systems;
    • Gather adequate audit evidence to support findings and suggestions for improvement;
    • Assisting the Manager in the review and documentation of existing internal control systems for adequacy and effectiveness and making recommendations for improvement; and

    Knowledge, experience and qualifications required

    • Bachelor’s degree in relevant field
    • CPA (K) certified is a requirement
    • Certified Information Systems Analyst (CISA) and Certified Financial Analyst (CFA); KASNEB are an added advantage
    • 4-6 years working experience in an Audit related field.

    go to method of application »

    Corporate Compliance Associate

    Job Purpose:

    The job holder will be responsible for monitoring business processes and perform routine audits to identify potential compliance risks in the Corporate Segment. The role holder will also help implement new policies, systems, or controls designed to reduce risk.

    Key responsibilities

    • Monitor business processes
    • Use routine audits to identify potential compliance risks
    • Assist in implementing policies, systems, or controls to reduce risk
    • Performing research about regulatory practices and assessing the Corporate Segment’s compliance with all laws and regulations
    • Ensure periodic review of compliance with regulatory and supervisory requirements as well as Britam’s internal policies. 
    • Advising the Corporate Segment on the regulatory implications of future business strategies.
    • Assist in developing compliance guidance materials, controls, training resources and internal procedures manual. 
    • Stay up-to-date with regulatory changes

    Knowledge, experience and qualifications required

    • Bachelor’s degree in finance, business administration or related field
    • Professional certifications in compliance management desired.
    • 2 - 4 years’ experience in compliance management

    go to method of application »

    EPMO(Enterprise Project Management Officer ) Lead - (2100005N)

    Job purpose

    To role holder will  drive the implementation of the strategic plan by coordinating strategic initiatives, prepares strategy analysis and update reports across the segments 

    Key responsibilities

    • Work with the  in translating the Strategy into a strategy map, KPIs and initiatives;
    • Works with key stakeholders to ensure effective cascading and communication of the strategy to the rest of the organization;
    • Collects, analyses and tracks key business performance data across key performance indicators and highlights strategic issues;
    • Conducts regular strategy review meetings with key stakeholders within the Segments t to discuss the segment performance against the strategy and ensures that key strategic decisions are taken in a timely manner;
    • Follow-up and coordinate to ensure decisions made in performance and strategy review meetings are executed by the respective owners;
    • Supports ongoing strategy implementation and monitoring by ensuring timely collection, compilation, analysis, and reporting of data on key initiatives and suggests corrective action where required;
    • Provides industry trends and competitor benchmarking and identification of best practice and innovation both locally, regionally and globally as well as assess the viability of new initiatives or projects;
    • Work to facilitate change in the organization by supporting change management activities and providing training to staff on effective strategy development and execution processes;
    • Monitors and reports on key strategic risks on a periodic basis, follows-up defined risk mitigation and prevention plans, and coordinates with Risk and Compliance Department;

    Knowledge, experience and qualifications required

    • Bachelor's degree in a business related field
    • 3 to 4 years’ experience in in business planning and strategic analysis implementation
    • Strong strategic analysis skills using all of the following various methods such as; 
    • PESTEL/STEEP analysis 
    • SWOT analysis 
    • Porter’s Five Forces Framework
    • Ansoff Matrix 
    • Value Chain Analysis 
    • Excellent financial modelling and analysis skills including:
    • Scenario Planning and Forecasting
    • Sensitivity Analysis and Logical framework analysis  
    • Cost-benefit analysis 

    go to method of application »

    PR & Communication Associate

    Job Purpose:

    Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media

    Key responsibilities

    • Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries;
    • Develop guidelines and standards for producing communications content and ensure its being followed;
    • Participate in developing and delivering training staff on media and communications skills;
    • Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company;
    • Generate high-quality content for use by the partnerships team for marketing purposes;
    • Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department;
    • Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company;
    • Provide digital engagement communication and leadership; 
    • Editing publications including newsletters, annual reports and speeches

    Knowledge, experience and qualifications required

    • Bachelor’s degree in Marketing, Communication, Commerce or a related field
    • 4-6 years’ experience in a similar position
    • Experience in the marketing and corporate affairs industry will be an added advantage

    go to method of application »

    Retail Investment & Pensions CSE's

    Job Purpose:

    Responsible for growth of Group Life, Pensions, Annuity business to meet annual business targets 

    Key responsibilities

    • Acquire group life and pension business by identifying and exploiting business opportunities 
    • Preparation of Group Life, quotations 
    • Make Group Life and Pensions presentations to prospective clients 
    • Develop and maintaining good working relationships with Financial Advisors 
    • Delivering good customer service by responding swiftly to queries and concerns from Financial Advisors and clients 
    • Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products
    • Participate in introducing and promoting new products  
    • Prepare weekly reports as required 
    • Regular training of Financial Advisors 
    • Credit control management of Group Life debtors   
    • Participate in formulation of operating plans within the department
    • Liaise internally with other members of the team to ensure effective and efficient execution of client’s requests

    Knowledge, experience and qualifications required

    • Bachelors’ degree in a business related field
    • Professional qualification in Insurance (ACII, AIIK)
    • 2-4 years’ relevant experience in the insurance industry

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at Britam
KSh 72K from 25 employees
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