Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Job Purpose:
The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team leaders and managers in gap identification and make recommendations to improve on customer experience.
Key responsibilities
Key Performance Measures
As described in your Personal Score Card.
Knowledge, experience and qualifications required
Technical/ Functional competencies
Closing 14 Oct 2022
Job Purpose:
Reporting to the Head Of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), growing regional presence & diversifying product portfolio to provide sales related support to the assigned distribution channel(s) and direct business with an aim of growing the revenue and number of customers within the emerging consumer segment.
Key responsibilities:
Key Performance Measures:
Knowledge, experience and qualifications required:
Technical/ Functional competencies:
Closing 21 Oct 2022
Job Purpose
Control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.
Key responsibilities
Key Performance Measures
Knowledge, experience and qualifications required
Closing 14 Oct 2022
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers