Jobs at CDL Human Resource

• The Head of Procurement will lead the Group’s end-to-end sourcing and procurement strategy across all manufacturing sites and categories. This role is responsible for procurement of raw materials, packaging, indirect materials, services, and capital goods (both local and imports), delivering supply assurance, cost leadership, governance, and supplier performance in line with the company’s growth and profitability goals.
• The role calls for a strategic leader and commercial negotiator who builds strong supplier partnerships, drives analytics-led sourcing, and establishes world-class procurement governance.

Key Responsibilities

• Strategic Procurement Leadership
• Define and execute group procurement strategy aligned to business priorities.
• Create category strategies covering raw materials, packaging, indirects, services and Capex.
• Drive cross-site sourcing efficiencies and standardization across Thika, Ruiru and Nakuru.
• Lead supplier footprint optimization (localization, consolidation, diversification).
• Own sourcing governance from strategy through contracting and execution.
• Cost & Commercial Excellence
• Deliver measurable cost savings and value-creation through negotiations, contracts and sourcing initiatives.
• Implement Total Cost of Ownership (TCO) and category management frameworks.
• Lead spend analytics, cost modelling and price benchmarking.
• Partner with Finance to convert savings into P&L impact and monitor budget control.
• Supplier Management & Development
• Build high-performing supplier ecosystem across local and global vendors.
• Run structured supplier evaluations, scorecards and quarterly performance reviews.
• Drive supplier innovation, quality improvement and sustainability programs.
• Enforce ethical sourcing and compliance with Group Code of Conduct.
• Governance, Systems & Process Excellence
• Own procurement policies, SOPs, control frameworks and delegation of authority.
• Oversee contract management, compliance adherence and audit readiness.
• Lead digital procurement transformation (SAP S/4HANA, Power BI, process automation).
• Improve data discipline, vendor master integrity and reporting.
• Cross-Functional Partnership
• Serve as procurement business partner to Manufacturing, Engineering, Finance, R&D, Quality and Logistics teams.
• Support transformation initiatives including Zero-Based Budgeting (ZBB) and working-capital optimization.
• Act as escalation owner for site-level supply and supplier issues.
• Leadership & Capability Building
• Build and lead a high-performance procurement organization across sites.
• Develop capabilities in negotiations, analytics, category management and supplier engagement.
• Establish performance management cadence and succession pipeline for critical roles.
• Foster culture of accountability, ethics and continuous improvement.

Ideal Candidate Profile

Education

• Bachelor’s in Supply Chain, Engineering, Business or equivalent.
• MBA / Master’s preferred.
• CIPS / CPSM / equivalent certification highly desirable.

Experience

• 12–15 years of procurement / sourcing experience.
• Minimum 5 years in senior leadership role.
• Proven FMCG or manufacturing footprint.
• Multi-site or regional procurement leadership preferred.
• Demonstrated success in cost reduction, supplier management and digital transformation.

go to method of application »

Key Responsibilities

• Receive and handle customer inquiries via phone, WhatsApp, email, and in person
• Log, track, and follow up on customer issues and service requests
• Provide first-level troubleshooting for internet connectivity issues
• Escalate technical faults to the network/technical team and follow up to closure
• Communicate outages, maintenance updates, and service restorations to clients
• Assist clients with account information, billing inquiries, and service plans
• Maintain accurate customer records and interaction logs
• Ensure professional, polite, and timely communication at all times
• Support customer retention through excellent service delivery

Requirements

Qualifications & Requirements

• Diploma or Certificate in Customer Service, IT, Business, or a related field
• Previous experience in customer service (ISP or telecom experience is an advantage)
• Basic understanding of internet services and networking concepts
• Good communication skills in English and Kiswahili
• Ability to remain calm and professional under pressure
• Computer literacy and familiarity with CRM or ticketing systems
• Strong problem-solving and follow-up skills

go to method of application »

Key Responsibilities

Marketing, Communications & Brand Experience

• Communicate, market, and position the Client's experience across digital and offline channels.
• Develop and execute marketing strategies targeting travel agents, tour operators, corporate clients, direct consumers, and strategic partners.
• Actively market and sell new and existing products, with a current focus on conferencing and
• group experiences.
• Work closely with Oxgene (or appointed digital and above the line partners) to ensure all marketing, communication, and online booking platforms are functional, updated, and optimized for conversions.
• Oversee content development, storytelling, and brand consistency across websites, social media,and partner platforms.

Guest Experience & Engagement

• Host, engage, and manage guest relationships from initial inquiry and booking through arrival,stay, and post-departure follow-up.
• Manage the clients outdoor experiences including camping & hiking activities.
• Ensure a high-quality, personalized guest experience for both physical and online engagements.
• Collect and analyze guest feedback to continuously improve services, offerings, and experiences.

Business Development & Partnerships

• Develop, manage, and grow strategic partnerships with travel agents, corporates, event planners, NGOs, suppliers, and community stakeholders.
• Maintain and expand existing clientele while identifying and onboarding new customer segments.
• Develop new experiential products and packages aligned with the client's values, farm activities,and hospitality offering.

Farm Products & Market Development

• Manage and grow the customer base for farm-produced goods.
• Develop sales channels for farm products, including direct sales, partnerships, hospitality integration, and institutional buyers.
• Align farm production with market demand to optimize revenue and reduce waste.

Operations, Procurement & Compliance

• Oversee procurement and stock management for hospitality operations, farm inputs, and service providers.
• Manage supplier relationships, contract negotiations, and cost control.
• Ensure compliance with government regulations, licenses, taxes, and statutory requirements.
• Lead and coordinate the process for obtaining and maintaining organic farming certification.

Team Leadership & Internal Coordination

• Connect and coordinate different sections of the farm and hospitality operations to ensure smooth workflows.
• Provide leadership to ground staff and ensure clear reporting structures and communication channels.
• Support staff development, performance management, and operational accountability.

Financial Performance & Strategy

• Drive revenue growth across hospitality, conferencing, experiences, and farm products.
• Actively manage the cost base to improve profitability and operational efficiency.
• Support budgeting, forecasting, and performance reporting in collaboration with finance or ownership.

Requirements

Qualifications & Experience

• Bachelor’s degree in hospitality management, Business Administration, Marketing or a related field.
• Minimum 5–8 years’ experience in hospitality, experiential tourism, or integrated operations roles.
• Proven experience in sales, marketing, and partnership development.
• Strong operational and financial management skills.
• Experience working with digital marketing platforms and booking systems is an advantage.
• Knowledge of agribusiness and organic farming is a plus.

go to method of application »

• The Finance Intern will support the finance department in day-to-day accounting and financial operations while gaining hands-on experience in financial reporting, accounting processes, and compliance.

Key Responsibilities:

• Assist with data entry, record-keeping, and reconciliation of financial transactions.
• Support preparation of invoices, payment vouchers, and basic financial reports.
• Help maintain accurate financial records and filing systems.
• Assist in budget tracking and expense monitoring.
• Provide general administrative support to the finance team as required.

Requirements:

• Bachelor’s degree in Commerce (BCom) – Finance or Accounting option.
• Proactive attitude with a strong willingness to learn.
• Basic understanding of accounting and financial principles.
• Good analytical and numerical skills.
• Proficiency in MS Excel and other Microsoft Office applications.
• Strong attention to detail and organizational skills.

go to method of application »

• The Assistant Manager – E-Commerce (Marketplaces) will manage and optimize the company’s presence across online marketplaces including Jumia, Kilimall, Glovo, Bolt, Uber, and other platforms. The role focuses on driving sales growth through effective product listings, pricing, promotions, order fulfillment coordination, and performance tracking.

Key Responsibilities

• Manage day-to-day operations on online marketplaces
• Optimize product listings, pricing, and promotional campaigns
• Coordinate order fulfillment and last-mile delivery partners
• Track and analyze sales performance, conversions, and SLAs
• Drive revenue growth and marketplace visibility

Requirements

• Bachelor’s or Master’s degree in Business, Sales, Marketing, or related field
• Minimum 5+ years’ experience managing online marketplaces
• Strong understanding of e-commerce operations and analytics
• Experience working with multi-platform marketplace environments

go to method of application »

• The Assistant Manager – Merchandise / Retail Planning will support retail performance through effective assortment planning, inventory management, and store-wise stock allocation. The role ensures optimal product availability, strong visual merchandising standards, and data-driven sales monitoring to maximize sell-through.

Key Responsibilities

• Support assortment planning and buying activities
• Manage inventory planning and store-wise stock allocation
• Monitor daily sales reports and retail performance
• Coordinate visual merchandising execution across stores
• Liaise with vendors on order placement, delivery schedules, and timely replenishment

Requirements

• Bachelor’s or Master’s degree in Fashion, Retail, Merchandising, or a related field
• Minimum 5+ years’ experience in Merchandise / Retail Planning
• Strong analytical and coordination skills
• Experience in structured retail environments preferred

go to method of application »

• The Assistant Sales Manager will drive sports and team kitting sales by building partnerships with schools, sports academies, sports clubs, stadiums, and local & national sports teams. The role focuses on key account management, collaborations, and generating bulk orders for customized sportswear and footwear solutions across sports arenas.

Key Responsibilities

• Build and manage partnerships with schools, academies, clubs, and sports institutions
• Generate bulk and customized sportswear & footwear orders
• Manage key accounts and long-term sports collaborations
• Drive sales across local and national sports teams
• Support contract negotiations and order execution

Requirements

• Bachelor’s or Master’s degree in Business, Sales, Marketing, or related field
• Minimum 5+ years’ experience in Sports & Team Kitting sales
• Strong relationships within the sports ecosystem
• Proven ability to manage bulk orders and customized solutions

go to method of application »

• The Corporate Sales Manager will drive B2B and institutional sales for uniforms and allied supplies by generating bulk orders from corporates, schools, the Army, Police, and other paramilitary institutions. The role will lead key account management, government tenders, and large-volume contract negotiations to deliver sustainable revenue growth.

Key Responsibilities

• Generate and manage B2B and institutional sales for uniforms and allied supplies
• Lead government bids, tenders, and bulk supply contracts
• Build and maintain strong relationships with corporates, schools, and security institutions
• Negotiate and close high-value, long-term contracts
• Drive institutional sales strategy and key account performance

Requirements

• Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field
• Minimum 7+ years’ experience in Corporate / Institutional Sales
• Strong existing industry and institutional connections
• Proven track record in government tenders and large-volume B2B deals

go to method of application »

• The E-Commerce Manager will oversee and drive the performance of all our client online sales channels, including the client official website, Jumia, and other third-party marketplaces. This role is responsible for digital merchandising, online brand visibility, product uploads, stock accuracy, order fulfilment coordination, and achieving monthly online sales targets. The ideal candidate is highly analytical, tech-savvy, creative, and passionate about e-commerce growth. The E-Commerce Manager’s primary objective is to ensure that our client delivers seamless and high-performing online shopping experience.

Key Responsibilities:

Website & E-Commerce Platform Management:

• Oversee daily operations of our client website (product uploads, pricing, stock updates).
• Optimize user experience, site navigation, and product categorization.
• Ensure accurate product descriptions, photography, and content quality.
• Work closely with IT to resolve site bugs, slow speed, or downtime issues.
• Monitor click-through rates, bounce rates, and conversion rates.
• Marketplace Management (Jumia, Kilimall, etc.):
• Manage our client official storefronts on all partner marketplaces.
• Upload new products, run price changes, and track seller scores.
• Implement promotional campaigns (Flash Sales, Jumia Black Friday, Vouchers).
• Respond to customer queries, ratings, and complaints on each platform.
• Maintain high seller ratings and avoid penalties.

Digital Sales & Revenue Growth:

• Drive monthly revenue targets for the e-commerce department.
• Analyze product performance and recommend pricing adjustments.
• Coordinate with marketing on paid ads, social commerce, and website promotions.
• Develop strategies to grow traffic, increase conversion, and reduce cart abandonment.
• Forecast online sales and manage stock replenishment.
• Order Management & Fulfillment Alignment:
• Ensure all online orders are processed, dispatched, and delivered on time.
• Coordinate with warehouse, logistics, and customer service teams.
• Track returns, cancellations, and refunds to maintain service quality.
• Monitor fraud orders and ensure payment reconciliation.

Reporting & Analytics:

• Prepare weekly and monthly performance reports (sales, traffic, conversion).
• Monitor KPIs: ROAS, average order value, seller score, fulfilment time, etc.
• Recommend improvements based on customer insights and data analytics.
• Track competitor pricing and online trends.
• Brand Representation & Customer Experience:
• Maintain consistent brand image across all online platforms.
• Ensure competitive and attractive product presentation.
• Implement customer-centric strategies to enhance loyalty and repeat purchases.

Requirements

Skills:

• Strong understanding of SEO, digital ads, and conversion funnels.
• Proficiency in data analytics tools (Google Analytics, Meta Commerce Manager).
• Knowledge of fulfillment workflows and online customer service tools.
• Highly organized and detail oriented.
• Strong analytical and problem-solving ability.
• Excellent communication and writing skills.
• Ability to multitask in a fast-paced environment.
• Creative thinker with a results-driven mindset.

Qualifications:

• Bachelor’s degree in marketing, Business, IT, or related field.
• Minimum 5+ years’ experience in e-commerce management.
• Experience with Shopify, WooCommerce, or similar CMS.
• Experience with Jumia Seller Centre or other marketplaces is a strong advantage.

go to method of application »

• The Warehouse Manager will lead the day-to-day operations of our warehouse facility, managing inventory, receiving, order fulfillment, shipping, and a team of warehouse staff. The ideal candidate has experience in retail or DTC (direct-to-consumer) logistics, is highly organized, and thrives in a fast-paced, high-volume environment.

Key Responsibilities:

Warehouse Operations Management:

• Oversee and manage all warehouse operations related to receiving, storing, and shipping of athleisure products.
• Ensure that all stock is stored properly to prevent damage, in accordance with company standards and industry’s best practices.
• Supervise the loading and unloading of shipments, ensuring accuracy and timeliness.
• Manage the scheduling of inbound and outbound shipments, coordinating with the transportation and logistics teams.

Inventory Control and Management:

• Maintain accurate records of inventory, ensuring the timely stock updates, product rotations, and inventory reconciliation.
• Implement inventory control procedures to minimize loss and overstock, utilizing warehouse management systems (WMS) and tracking tools.
• Conduct regular cycle counts and ensure that physical inventory matches system records.
• Work with suppliers and vendors to resolve any inventory discrepancies.

Team Leadership & Development:

• Lead, train, and supervise warehouse staff, ensuring all employees are following company procedures and safety standards.
• Set performance goals for the warehouse team and provide feedback on performance.
• Foster a positive work environment by promoting teamwork, accountability, and effective communication.
• Manage shifts and ensure adequate staffing to handle peak periods and workload demands.

Safety and Compliance:

• Ensure the warehouse complies with all health and safety regulations, as well as company policies.
• Regularly conduct safety training and implement safety initiatives to minimize workplace accidents and injuries.
• Monitor the cleanliness and organization of the warehouse, ensuring a safe and hazard-free environment for all staff.

Process Improvement:

• Continuously evaluate and improve warehouse processes to enhance efficiency, reduce costs, and improve order accuracy.
• Implement best practices in warehouse layout and storage to optimize space and workflow.
• Identify and address areas for improvement in inventory handling and shipment processing.

Reporting & Documentation:

• Generate and analyze regular reports on inventory levels, shipping performance, and warehouse operations.
• Keep detailed records of all inbound and outbound shipments and any discrepancies.
• Provide regular updates to senior management on warehouse performance, key issues, and areas of concern.

Requirements

Skills:

• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in warehouse management systems (WMS), ERP systems, and inventory tracking software.
• Solid understanding of safety protocols and regulations in warehouse environments.
• Good problem-solving and decision-making skills.
• Strong communication skills, both written and verbal.

Qualifications:

• Education: Bachelor’s degree in business, Supply Chain Management, or a related field (preferred). Equivalent experience will be considered.
• Experience: Minimum of 7+ years of experience in warehouse management, logistics, or supply chain management in the retail or athleisure industry.
• Experience with athleisure or apparel warehousing is highly desirable.
   

go to method of application »

KEY RESPONSIBILITIES

Customer Relationship Management:

• Develop and maintain strong relationships with existing and potential customers, including retailers, distributors, and key decision-makers, to understand their needs and promote product sales.

Sales Target Achievement:

• Identify and pursue new sales opportunities to meet or exceed sales goals within assigned territories, managing sales pipelines and closing deals effectively.

Market Analysis:

• Conduct market research to identify trends, competitor activity, and potential opportunities for product expansion within the assigned market.

Inventory Management:

• Monitor stock levels, manage product availability, and coordinate with logistics teams to ensure timely delivery of products to customers.

Pricing and Negotiation:

• Negotiate pricing and terms with customers, considering market conditions, product features, and company policies.

Product Promotion:

• Educate customers about product features, benefits, and applications through presentations, demonstrations, and other marketing initiatives.

Order Processing:

• Receive and process customer orders accurately, ensuring proper documentation and coordination with the warehouse and logistics teams.

Reporting and Analysis:

• Track sales performance, generate reports on key metrics, and analyze data to identify areas for improvement and adjust sales strategies accordingly.

Distribution Channel Management:

• Manage relationships with distributors, wholesalers, and other sales channels to optimize product distribution and reach target markets.

Qualifications:

• Bachelor’s degree in business, Sales, Marketing, or related field.
• Minimum 5+ years of sales experience in Sports Footwear/Apparels/Accessories/Equipment.
• Strong knowledge of Kenya. retail & distribution ecosystem.
• Experience handling distributors, MBOs, and SIS formats.
• Proven track record of achieving sales targets.

go to method of application »

• The Sales Manager will lead and grow International Sports Brand across Distribution, MB(Multi-Brand Outlets), and SIS (Shop-in-Shop) channels in Africa especially in East Africa. being the first one. The role is responsible for driving sell-in and sell-out, expanding retail presence, building strong customer relationships, and ensuring operational excellence across all partner stores. This position is strictly for those whhas great Industry connections in above mentioned sales channels.

Key Responsibilities:

• Distribution Channel Management
• Develop and execute the distribution strategy for Africa.
• Identify, appoint, onboard and manage regional distributors.
• Ensure proper coverage across Africa
• Track distributor performance, inventory hygiene, and secondary sales.
• Conduct periodic business reviews with distributors (monthly/quarterly).
• MB(Multi-Brand Outlets) Management
• Expand International Sports Brand ’s presence in top National & International MBOs
• Negotiate margins, pricing, Payment terms, and assortment with MBpartners.
• Ensure ideal assortment planning: running, football, lifestyle footwear & accessories.
• Monitor competitor activity within MBOs and recommend corrective actions.
• Drive VM execution, store staff training, and brand visibility for MBOs
• SIS (Shop-in-Shop) Management
• Identify retail chains where SIS can be established (malls, department stores).
• Lead end-to-end SIS setup:
• Space negotiation
• Fixture installation
• Product mix planning
• Visual merchandising setup
• Monitor sales performance of each SIS model and improve productivity.
• Sales Operations & Performance
• Achieve monthly, quarterly, and annual sell-in and sell-out targets.
• Manage product launch cycles, pricing, promotional calendars, and stock rotation.
• Prepare sales forecasts and align with supply chain for inventory planning.
• Conduct regular market visits tcheck store execution and gather feedback.
• Team Leadership & Training
• Manage and mentor a team of sales executives, merchandisers, and SIS staff.
• Conduct regular product training for distributor sales teams and retail staff.
• Build a performance culture with clear KPIs and structured reviews.
• Business Development & Market Expansion
• Identify new retail opportunities in malls, sports hubs, and urban centres.
• Plan channel expansion for emerging towns/cities with high potential.
• Lead actions tincrease market share against competitors (Adidas, Nike, Puma, Skechers, On & local brands).
• Reporting & Data Analysis
• Prepare Day wise, weekly and monthly reports on sales, market conditions, and channel performance.
• Analyse data on sell-through, stock ageing, and regional trends tguide decisions.
• Provide insights on best-selling styles, slow movers, and customer buying behaviour.
• Manage key accounts, distributors, and retail partners.

Requirements

SKILLS:

• Excellent negotiation and relationship-building skills.
• Strong analytical and planning ability.
• Leadership and team management skills.
• Good communication and presentation skills.
• High energy, self-driven, and target oriented.
• Ability ttravel frequently across Africa.

Qualifications:

• Bachelor’s degree in business, Sales, Marketing, or related field.
• Minimum 10+ years of sales experience in Sports Footwear/Apparels/Accessories/Equipment.
• Strong knowledge of Africa retail & distribution ecosystem.
• Experience handling distributors, MBOs, and SIS formats.
• Proven track record of achieving sales targets.