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  • Posted: Mar 6, 2023
    Deadline: Mar 31, 2023
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    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
    Read more about this company

     

    Pharmacy Technician (Licensed) - Nakuru

    You will be assessed by:

    • Speed to operations from location approval to premises approval.
    • Quality of support staff hired.
    • SOPs set up and aligned with the retail chain's overall SOP guidelines.
    • Operational efficiencies, including compliance with the central formulary, and frequency of procurement orders from the central warehouse.
    • Elimination of out-of-stock, pilferage.
    • Rate of increase in purchase wallet, number of buying customers, cost reduction and profitability.

    QUALIFICATION, EXPERIENCE, AND SKILLS

    Minimum Qualifications:

    • Pharmacy Technician Diploma, Nursing, or BSc. Pharmacology.
    • Experience in community pharmacy practice.
    • Minimum 2 years of working experience.
    • Must have a license to use to apply as a superintendent pharmacy technician for location and premises approval.
    • Prior experience setting up and running a new pharmacy is a plus- but not mandatory.
    • Strong capacity for clinical pharmacy practice.
    • Strong capacity to hire and manage support staff.
    • Capacity to work and lead independently.
    • Achieve sales and profitability targets.

    go to method of application »

    Pharmacy Technician (Licensed) - Nairobi

    You will be assessed by:

    • Speed to operations from location approval to premises approval.
    • Quality of support staff hired.
    • SOPs set up and aligned with the retail chain's overall SOP guidelines.
    • Operational efficiencies, including compliance with the central formulary, and frequency of procurement orders from the central warehouse.
    • Elimination of out-of-stock, pilferage.
    • Rate of increase in purchase wallet, number of buying customers, cost reduction and profitability.

    QUALIFICATION, EXPERIENCE, AND SKILLS

    Minimum Qualifications:

    • Pharmacy Technician Diploma, Nursing, or BSc. Pharmacology.
    • Experience in community pharmacy practice.
    • Minimum 2 years of working experience.
    • Must have a license to use to apply as a superintendent pharmacy technician for location and premises approval.
    • Prior experience setting up and running a new pharmacy is a plus- but not mandatory.
    • Strong capacity for clinical pharmacy practice.
    •  Strong capacity to hire, train and manage support staff.
    • Capacity to work and lead independently.
    • Achieve sales and profitability targets.

    go to method of application »

    Finance Director

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Finance Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Assists Senior Management in developing short and long-term goals and objectives.
    • Participates in developing policies and procedures and ensures that they support and complement Company-wide      strategic goals.
    • Track revenue recognition and ensure revenue is allocated correctly, taking corrective action where      inconsistencies arise
    • Ensure that the financial aspects of relevant contracts are adhered to and that contracts are renewed in a      timely manner.
    • Partner with relevant function heads, by providing them with analysis and advice in the planning process with      regard to budgeting, strategic plans, and periodic forecasts for their      respective departments
    • Support the value creation process by analyzing existing fixed assets details for productivity and identifying      patterns applicable in new projects to maximize value creation to be      recommended to concerned stakeholders.
    • Support the identification process of improvement areas for different stages of an investment process to      identify the potential for cash flow savings/synergies and create an      optimized investment process and assist with the implementation phase
    • Examine all financial reports and data closely to check for discrepancies.
    • Assist with the implementation of the performance management process by setting objectives, monitoring      performance, and providing constructive feedback and provide inputs to      senior management.
    • Provide mentorship for the purpose of  developing a continuous talent pipeline for key roles.
    • Perform audits on CCO to minimize cash  flow risks, and prepare corrective actions and proposals for improvement.
    • Ensure the strict implementation of Internal Audit recommendations

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of Finance, Business Administration or Commerce
    • MBA in the same field is an added advantage
    • Professional  Accreditation is a MUST.
    • 5+ years in a similar position
    • 2+ years in the service industry is preferred

    go to method of application »

    General Manager

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a General Manager to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Responsible for providing leadership and strategic planning for the clinical area of operations by establishing      goals, objectives, policies, and decision-making for the department      related to performance and operational issues is preferred.
    • Holds first-line managers accountable for managerial work involving selection, performance management and talent      management.
    • Track revenue recognition and ensure revenue is allocated correctly, taking corrective action where      inconsistencies arise.
    • Support the value creation process by analyzing existing fixed assets details for productivity and identifying      patterns applicable in new projects to maximize value creation to be      recommended to concerned stakeholders.
    • Support the identification process of  improvement areas for different stages of an investment process to identify the potential for cash flow savings/synergies and create an      optimized investment process and assist with the implementation phase
    • Examine all financial reports and data closely to check for discrepancies.
    • Perform audits on CCO to minimize cash  flow risks, and prepare corrective actions and proposals for improvement.
    • Ensures that the team members’ performance contributes to the company's goals and enhances the user experience.
    • Identifying service      level gaps and taking appropriate action to enable them to deliver the      expected quality.
    • Identify new concepts and ideas, conducts analysis, and leads strategic planning sessions and projects to ensure company's success.
    • Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
    • Liaise directly with fraud prevention partners in order to maintain and improve third party systems.
    • Partners with other senior management  team members to drive integrated talent management, development,      compensation, and performance management strategies to build internal and external talent pipelines, ensuring a sustainable bench of growing and      ready-now talent for key positions for the organization.
    • Ensure Performance and Talent Management  drive the achievement of business goals through objective and development      plan setting, performance appraisals, and talent development.
    • Promote and foster a culture and  environment that is productive, open, empowering, safe, and equitable and      coach others to behave and make decisions in line with the core values.
    • Promote organizational vision, values  & services to all patients & stakeholders.
    • Provides direction to, and accomplishes results through the team.
    • Develops and implement change plans, managing the business readiness to change and the existing and new      strategic and cultural issues.

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor  of Finance, Business Administration or Commerce
    • MBA in the same field is an added advantage
    • Professional Accreditation is a MUST.
    • At least 8 years experience in a call center or BPO operational & functional areas with at least 4 years in a management role.

    go to method of application »

    Human Resource Data Analyst

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Human Resource Data Analyst to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Partners with the line managers to ensure standard HR systems, processes, policies, procedures, plans, and programs      are in place and effectively utilized
    • Establishes timely and appropriate  Operating Agreements/SLAs with service providers.
    • Maintains the work structure by updating  job requirements and job descriptions for all positions
    • Removing corrupted data and fixing  errors and related problems in the      employee database
    • Developing and maintaining  employee databases, and data systems –  reorganizing data in a readable format
    • Performing analysis to assess the quality  and meaning of data
    • Filter Data by reviewing reports and performance indicators to identify and correct problems
    • Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
    • Applies and tracks key performance metrics through an established scorecard to ensure the effectiveness of service delivery and alignment to achieve business strategy and goals.
    • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
    • Contributes to team effort by accomplishing related results as needed.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of HR, Business Administration or Law
    • Additional  professional or short courses is preferred
    • 3+ years in Human Resource Management
    • 2+ years in the service industry is preferred.

    go to method of application »

    Human Resource Data Officer

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Human Resource Data Officer to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Partners with the line managers to ensure standard HR systems, processes, policies, procedures, plans, and programs      are in place and effectively utilized
    • Establishes timely and appropriate  Operating Agreements/SLAs with service providers.
    • Maintains the work structure by updating  job requirements and job descriptions for all positions
    • Removing corrupted data and fixing  errors and related problems in the      employee database
    • Developing and maintaining  employee databases, and data systems –  reorganizing data in a readable format
    • Performing analysis to assess the quality  and meaning of data
    • Filter Data by reviewing reports and performance indicators to identify and correct problems
    • Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
    • Applies and tracks key performance metrics through an established scorecard to ensure the effectiveness of service delivery and alignment to achieve business strategy and goals.
    • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
    • Contributes to team effort by accomplishing related results as needed.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of HR, Business Administration or Law
    • Additional  professional or short courses is preferred
    • 3+ years in Human Resource Management
    • 2+ years in the service industry is preferred.

    go to method of application »

    Human Resource Director

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Human Resource Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Partners with the line managers to ensure standard HR systems, processes, policies, procedures, plans, and programs are in place and effectively utilized
    • Establishes timely and appropriate  Operating Agreements/SLAs with service providers.
    • Maintains the work structure by updating  job requirements and job descriptions for all positions
    • Removing corrupted data and fixing  errors and related problems in the      employee database
    • Developing and maintaining  employee databases, and data systems –  reorganizing data in a readable format
    • Performing analysis to assess the quality  and meaning of data
    • Filter Data by reviewing reports and performance indicators to identify and correct problems
    • Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
    • Applies and tracks key performance metrics through an established scorecard to ensure the effectiveness of service delivery and alignment to achieve business strategy and goals.
    • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
    • Contributes to team effort by accomplishing related results as needed.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of HR, Business Administration or Law
    • Additional  professional or short courses is preferred
    • 3+ years in Human Resource Management
    • 2+ years in the service industry is preferred.

    go to method of application »

    Human Resource Manager

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Human Resource Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Partners with the line managers to ensure standard HR systems, processes, policies, procedures, plans, and programs are in place and effectively utilized
    • Establishes timely and appropriate  Operating Agreements/SLAs with service providers.
    • Maintains the work structure by updating  job requirements and job descriptions for all positions
    • Removing corrupted data and fixing  errors and related problems in the      employee database
    • Developing and maintaining  employee databases, and data systems –  reorganizing data in a readable format
    • Performing analysis to assess the quality  and meaning of data
    • Filter Data by reviewing reports and performance indicators to identify and correct problems
    • Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
    • Applies and tracks key performance metrics through an established scorecard to ensure the effectiveness of service delivery and alignment to achieve business strategy and goals.
    • Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
    • Contributes to team effort by accomplishing related results as needed.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of HR, Business Administration or Law
    • Additional  professional or short courses is preferred
    • 3+ years in Human Resource Management
    • 2+ years in the service industry is preferred.

    go to method of application »

    IT Sytems Director

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a IT Sytems Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Responsible for periodic reviews of operational service providers. Escalate issues on the deviation of service level agreements with third-party providers.
    • Develop a strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
    • Develop, manage, and track the IT department's annual budget
    • Consult senior-level stakeholders across the entire organization to identify business and technology needs and optimize the use of information technology
    • Ensure smooth delivery and operation of IT services by monitoring systems’ performance.
    • Coordinate IT managers and supervise computer scientists, technicians, and other professionals to provide guidance.
    • Analyze the business requirements of all departments to determine their technology needs.
    • Purchase efficient and cost-effective technological equipment and software.
    • Create processes and standards for the selection, implementation, and support of systems.
    • Provide direction, guidance, and training to IT staff.
    • Assist with the technical delivery of infrastructure components.  

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Senior Level (more than 10 years in a senior role and a relevant academic background)
    • Proficiency in Jira, Confluence, LucidChart, Google Slide applications is a plus
    • Excellent oral and written communication
    • Experience in processes such as incident, problem and project management.
    • Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.
    • Ideally has experience of working in the frontline, both technical and support role, or technical service desk/operations environment.
    • Ability to plan and execute basic analysis and/or investigation, with supporting guidance

    COMPETENCY AND TECHNICAL SKILLS

    • Demonstrates a professional and specialist culture, with a focus on accuracy of output
    • Demonstrates competence across all basic analytical and/or investigative areas and is developing specialist skills
    • Offers advice underpinned by professional knowledge.
    • Identifies and interprets a range of information to make judgements.
    • Strong attention to detail and the ability to stay organized.
    • Above average analytical and interpretive skills.

    go to method of application »

    Managing Director

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Managing Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Responsible for providing leadership and strategic planning for the clinical area of operations by establishing goals, objectives, policies, and decision-making for the department      related to performance and operational issues is preferred.
    • Execute public speaking and representational appearances in a professional manner.
    • Support the value creation process by analyzing existing fixed assets details for productivity and identifying patterns applicable in new projects to maximize value creation to be      recommended to concerned stakeholders.
    • Support the identification process of improvement areas for different stages of an investment process to identify the potential for cash flow savings/synergies and create an      optimized investment process and assist with the implementation phase
    • Examine all financial reports and data closely to check for discrepancies.
    • Identify new concepts and ideas, conducts analysis, and lead strategic planning sessions and projects to ensure the company's success.
    • Providing strategic advice to the board of directors, plan cost-effective business strategies and develop new ideas based on market and industry
    • Promote and foster a culture and environment that is productive, open, empowering, safe, and equitable and coach others to behave and make decisions in line with the core values.
    • Build long term, trusting relationships  with shareholders, business partners and authorities
    • Oversee the company’s financial performance, investments, and other business ventures.
    • Supervise the work of executives providing guidance and motivation to drive maximum performance.
    • Analyze problematic situations and  occurrences and provide solutions to ensure company survival and growth.
    • Promote organizational vision, values  & services to all patients & stakeholders.
    • Communicating company reports and  achievements to the board, shareholders, and business partners.
    • Develops and implement change plans, managing the business readiness to change and the existing and new      strategic and cultural issues.

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of Finance, Business Administration or Commerce
    • MBA  in the same field is an added advantage.
    • Professional  Accreditation is a MUST.
    • At least 8 years’ experience in a director-level role
    • In-depth knowledge of market changes and forces that influence the company
    • Familiarity with corporate law and management best practices

    go to method of application »

    Operations Director

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Operations Director to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Develops and implements complaint resolution procedures; ensures the area is staffed and trained to handle inquiries and authorization requests from providers.
    • Responsible for providing leadership and strategic planning for the clinical area of operations by establishing goals, objectives, policies, and decision-making for the department      related to performance and operational issues is preferred.
    • Partners with other senior management team members to drive integrated talent management, development, compensation, and performance management strategies to build internal and      external talent pipelines, ensuring a sustainable bench of growing and ready-now talent for key positions for the organization.
    • Ensure Performance and Talent Management  drive the achievement of business goals through objective and development plan setting, performance appraisals, and talent development.
    • Promote and foster a culture and environment that is productive, open, empowering, safe, and equitable and coach others to behave and make decisions in line with the core values.
    • Promote organizational vision, values & services to all patients & stakeholders.
    • Provides direction to, and accomplishes results through the team.
    • Manages staffing and deployment of  assigned resources.
    • Assist in maintaining organization-wide quality standards.
    • Develops and implement change plans, managing the business readiness to change and the existing and new      strategic and cultural issues.
    • Manages special projects.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of Finance, Business Administration or Commerce
    • MBA in the same field is an added advantage
    • Professional Accreditation is a MUST.
    • At least 8 years experience in a call center or BPO operational & functional areas with at least 4 years in a management role.

    go to method of application »

    Operations Manager

    KEY RESPONSIBILITIES AND DUTIES

    • Develops and implements complaint resolution procedures; ensures the area is staffed and trained to handle inquiries and authorization requests from providers.
    • Responsible for providing leadership and strategic planning for the clinical area of operations by establishing goals, objectives, policies, and decision-making for the department      related to performance and operational issues is preferred.
    • Partners with other senior management team members to drive integrated talent management, development, compensation, and performance management strategies to build internal and      external talent pipelines, ensuring a sustainable bench of growing and ready-now talent for key positions for the organization.
    • Ensure Performance and Talent Management  drive the achievement of business goals through objective and development plan setting, performance appraisals, and talent development.
    • Promote and foster a culture and environment that is productive, open, empowering, safe, and equitable and coach others to behave and make decisions in line with the core values.
    • Promote organizational vision, values & services to all patients & stakeholders.
    • Provides direction to, and accomplishes results through the team.
    • Manages staffing and deployment of  assigned resources.
    • Assist in maintaining organization-wide quality standards.
    • Develops and implement change plans, managing the business readiness to change and the existing and new      strategic and cultural issues.
    • Manages special projects.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor of Finance, Business Administration or Commerce
    • MBA in the same field is an added advantage
    • Professional Accreditation is a MUST.
    • At least 8 years experience in a call center or BPO operational & functional areas with at least 4 years in a management role.

    go to method of application »

    Senior Multimedia Producer

    JOB PURPOSE & SUMMARY

    Our client who is in the high-tech space offering global technical services is looking for a Senior Multimedia Producer to join their vibrant team in Nairobi.

    KEY RESPONSIBILITIES AND DUTIES

    • Applies and tracks key performance metrics through an established scorecard to ensure the effectiveness of service delivery and alignment to achieve business strategy and goals.
    • Establish a high standard for productivity, quality, and customer service as well as define user guidelines.
    • Product Creation – Creating dynamic videos, ads, and web profiles that exceed customer expectations.
    • Special Projects – Assist with projects including, but not limited to: graphic design, new product creation, and new process creation. Senior Multimedia Producers handle additional responsibilities and tasks as needed and assigned.
    • Customer Interaction – Prompt and courteous communication with customers, troubleshooting and resolving customer concerns over the telephone. Consistently respond to customers within 24-hour SLA.
    • Develop company systems for customer interaction and voice/chat response and control the implementation process.
    • Quality Review – Review videos and websites built by producers to catch any errors or poor creative designs that detract from our products.
    • Training – Train new hires and provide additional training to current team members to continually improve our products.
    • Ensure Performance and Talent Management drive the achievement of business goals through objective and development plan setting, performance appraisals, and talent development.
    • Promote and foster a culture and environment that is productive, open, empowering, safe, and equitable and coach others to behave and make decisions in line with the core values.

    QUALIFICATIONS:

    EDUCATION/KNOWLEDGE AND EXPERIENCE

    • Bachelor’s degree in marketing or another other-related field or equivalent experience in a similar role.
    • At least 6-year experience in the  Multimedia sector

    Method of Application

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