Jobs at Habitat for Humanity International

Key Responsibilities:

•  Train distributed publishers to apply user experience, writing and design principles.
•  Hold distributed publishers accountable to knowledge management quality control standards and processes.
•  Host regular touchpoints with distributed publishers to share experiences and collaboratively problem solve.
•  Coordinate the work of distributed publishers in creating, selecting, posting, and removing content for a functional area or department.
•  Contribute to MyHabitat's updated knowledge governance model, with updated norms and expectations for communication style; content creation; content retirement; content type; page design and layout; etc.
•  Use InHouse reporting features to monitor frequency of use, satisfaction levels, and other indicators and empower distributed publishers to apply usage data to evaluate and manage content.
•  Work as part of the Knowledge Management team, and with Employee Communications, IT and distributed publishers to ensure a positive user experience.
•  Work with distributed publishers to identify content gaps and define priorities for content creation and publication.
•  Provide oversight and coordination of content publishing within Inhouse, our intranet solution.
•  Offer live tours of InHouse as part of HFHI staff on-boarding, and on-going training.

Key Requirements:

Pursuant to current HFHI policy, this position requires full vaccination against COVID-19, except to the extent such requirement is prohibited by applicable law.

•  Bachelor's degree or equivalent combination of education and work experience.
•  6 years of experience working with knowledge management systems/tools and managing online data/content.
•  Strategic thinker with analytical and problem-solving experience to assess, analyze, troubleshoot and resolve issues.
•  Strong writing and editing skills.
•  Technically savvy, or a quick study for technical areas.
•  Self-starter - curious and persistent in seeking out information.
•  Advanced knowledge of Microsoft Office 365 products (Word, Excel, PowerPoint and Outlook) and a general comfort level working with technology systems.

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RESPONSIBILITIES:

To actively contribute to develop relations internally and externally, develop the pipeline in Africa, targets, and forecasts (70%):

•  Support the Director in coordinating a collaborative process with Habitat colleagues on FOI activity including pre-positioning, forecasting, go/no-go processes, proposal development processes and after action reviews.
•  Contribute to identifying opportunities through forecasts and market intelligence to help achieve Habitat's objectives.
•  Prepare briefings and other informational materials that support the Director and organizational leadership with FOI engagement.
•  Build and maintain effective FOI relations globally and regionally with guidance from the Director, as well as maintaining the CRM systems.

To contribute to developing and training staff on FOI tools for effective fundraising (20%):

•  Support the Director with the design of relevant FOI tools and training and advice to the HFHI network to encourage FOI champions across Africa.
•  Support the effective stewardship of awards in partnership with Grant Mangers and guidance from the Director.
•  Monitor the execution of the donor strategies implemented in close collaboration with internal Habitat colleagues.

Other departmental projects and initiatives (10%).

REQUIREMENTS:

•  Bachelor's degree.
•  3+ years of proven partnership pre-positioning and fundraising experience, especially with foundations, organizations, and institutions such as EU, FCDO, European bi-laterals, USAID and African and other Development Banks.
•  Fundraising experience in securing grants, preferably with the top funders in the housing/shelter, community development, and related sectors.
•  Expertise in Internet research, specifically gathering and analyzing FOI grant programs, areas of concentration and grant guidelines/requirements, grant writing and budget development.
•  Good oral and written communication skills with strong interpersonal and presentation skills in English.
•  Solutions-oriented and collaborative in an evolving, dynamic, inter-cultural global team.
•  Reflects the organizational principles through on-time delivery of work products in changing work terrains as the organization rapidly evolves.
•  Disciplined; performs well under pressure and capable of balancing competing priorities; ability to meet deadlines.
•  Excellent organizational skills with good attention to detail.
•  Commitment to delivering excellent internal and external customer service.
•  Proficient with Microsoft Office 365, especially Excel, Word, PowerPoint, SharePoint, Teams for global information sharing and knowledge management, and project management software.