Jobs at NCBA Group

Job Purpose Statement

The Senior Manager, Internal Audit (Quality Assurance & Improvement Program – QAIP) is responsible for developing, implementing and enhancing leading practices within the Group Internal Audit Function, ensuring compliance with the Institute of Internal Auditors’ (IIA) Global Internal Audit Standards (GIAS), NCBA Internal Audit methodologies and Charter.

This role will not involve planning, executing or reporting on regular internal audits or special/advisory reviews but focuses on audit quality assurance, process improvements and external QA coordination. The role requires extensive experience in internal audit quality assurance, risk-based assurance, process improvement and compliance monitoring.

Ideal Job Specifications

Academic:

• A University graduate
• Masters degree will be an added advantage

Professional:

• CIA, CPA (K) or ACCA qualifications
• Quality Assessor Certification
• Basic IT professional qualifications specifically: CISA, CISM and CISP an added advantage

Desired work experience:

• Minimum of 5 - 10 years’ experience in IA QA with the last 5 years in a leadership role, preferably in the financial services industry or related role in consulting including professional practice as external quality assurance provider.

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Job Purpose Statement

The Head of Payments provides strategic leadership and direction for the Bank’s integrated payments ecosystem, encompassing merchant acquiring, card issuance and acceptance, e-commerce, agency banking, mobile banking, billers, and tills. The role is tasked with driving innovation, operational efficiency, and revenue growth across all payment channels, positioning the Bank as a market leader in digital and omnichannel financial services. The incumbent will develop and execute forward-looking strategies that enhance customer value propositions, leverage emerging technologies, strengthen ecosystem partnerships, ensure regulatory compliance, and deliver sustainable competitive advantage in a rapidly evolving payments landscape.

Key Accountabilities (Duties and Responsibilities)

Job Specifications

Academic:

• Bachelor’s degree in business, Finance, Banking, Information Technology, or a related field.
• A master’s degree in business administration (MBA), Finance, Strategic Management, or a related field is an added advantage.

Professional Qualification:

• Professional certifications in Payments (e.g., Certified Payments Professional – CPP), Digital Banking, or Risk Management are preferred.

Desired work experience:

• Minimum of 10 years of progressive experience in banking, fintech, or financial services, with at least 5 years in a senior leadership role within payments, digital banking, cards, or channels management.