Jobs at Network International

About The Role:

• The role supports OPS Africa by coordinating inputs from regional commercial teams and key support functions into accurate, executive-ready materials for planning, market development, performance reporting, and strategic initiatives, while using AI, automation, dashboards, and structured analysis to improve quality, reduce manual effort, and accelerate insight generation.

Responsibilities

Key Responsibilities:

Business Planning:

• Reporting for management forums.
• Run a review of receivables aging with support of the account managers.
• Timely and quality submissions for quarterly risk audits.
• Responsible for annual Net Promoter Score surveys.
• Reporting of individual sales performance.
• Weekly reporting of sales activities in each region.
• Create and update process documents

Market Development:

• Create and update comprehensive industry, competitor and customer models including, but not limited to, market share, growth projections and trends, and market forces.
• Perform analysis of key industry trends; the general social economic and political environment; legal and regulatory issues; customers; current and potential competitors.
• Provide market and competitive insights through presentations and reports to the team to support strategic and tactical decision-making and for use in presentations by the team’s leaders.
• Supply the market and competitive intelligence component of strategic planning, and proactively make recommendations to the team concerning key intelligence items that require further consideration.
• Maintain up-to-date knowledge of data sources, evaluating their credibility and potential utility, and leverages them for the team.
• Maintain an in-depth knowledge of designated markets and trends through reading reports, market research, data manipulation and financial modeling and analysis.
• Develop and maintain relationships with key internal stakeholders to identify emerging needs and business challenges.
• Collaborate with the team to enhance their use of strategic analysis and market and competitor intelligence.

Qualifications

Key Requirements:

Qualifications:

• Education: Graduate in business, statistics, economics, finance or related field
• Experience: Minimum of 4 years of experience, with at least 2 years in payments industry (preferably in Africa)
• Strong understanding of payments industry basics, data gathering and analysis, basic strategy frameworks
• Intermediate knowledge of MS PowerPoint and Excel, with aptitude to become an expert
• Proven track record of process improvement and analyzing industry information to deliver insights

Skills and Competencies:

• Fluency in written and spoken English is essential. Fluency in Arabic and/or French will be highly valued
• Excellent communication skills combined with the ability to successfully move between addressing major strategic challenges and very tactical initiatives 
• Strong project management and organizational skills: Coordination experience that facilitates the successful delivery against a complex agenda of tasks, in a matrix structure, successfully navigating around different functions
• Analytical and data-driven decision-making capabilities: An ability to analyze and make sense of large amounts of information 
• High degree of independent judgement, with an ability to handle confidential and sensitive information 
• Strategic thinking and problem-solving abilities.
• Ability to manage change and drive continuous improvement.

Working Conditions:

• Primarily office-based
• Fast-paced and dynamic work environment.

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Job Description
About The Role:

• As a front-line sales Lead you will play a critical role in Network’s success as you directly interact with customers, understand their needs, and influence their purchasing decisions. You will often be the first point of contact for customers and need to be knowledgeable, persuasive, and customer focused to effectively represent the organization and achieve sales objectives. The role holder will play a critical role in driving the Network’s POS adoption and usage in the market.

This Role will be based in Nanyuki and its environs.

Responsibilities

Key Responsibilities:

• Customer Interaction: 
  • Interacting with potential and existing customers to understand their needs, preferences, and purchase intentions. You will engage in conversations, presentations, and product demonstrations to showcase the value of Network’s offerings.
• Sales Strategies and Reporting: 
  • Assisting in the development and implementation of sales strategies to boost revenue and market share. Keeping track of sales activities, reporting on sales progress and updating the sales pipeline to management.
• Customer Relations: 
  • Handling escalated customer issues or complaints, maintaining  relationships with key clients and ensuring a high level of customer satisfaction. 
• Prospecting and Lead Generation: 
  • Actively seeking out new sales opportunities and potential clients through various methods such as cold calling, networking, and referrals. 
• Sales Negotiation: 
  • Negotiating terms, pricing, and contracts with customers to close deals and secure sales.
• Product Knowledge: 
  • Acquiring in-depth knowledge of Network’s products and services to effectively address customer inquiries and provide appropriate solutions. 
• Upselling and Cross-Selling: 
  • Proactively identify opportunities for new business through upselling, cross-selling, and value-added services based on an in-depth understanding of client requirements, closing high value deals to meet or exceed sales goals.
• Market and Competitor Analysis: 
  • Keeping abreast of market trends, competitors' offerings, and industry developments to identify opportunities and challenges.

Qualifications

Key Requirements:

• Experience selling banking or financial services products especially POS (PDQS) machines.
• Demonstrated ability to prospect, acquire, and retain customers effectively. 
• Excellent communication, negotiation, and interpersonal skills. 
• Strong sales acumen with the ability to understand customer needs and present solutions accordingly. 
• Self-motivated and driven to achieve and exceed sales targets. 
• Ability to work independently and manage time effectively in a fast-paced environment. 
• Ability to work collaboratively in a team-oriented environment. 
• Confidence, enthusiasm, and a persuasive demeanor. 
• Self-motivation and the ability to work independently.
• Capability to thrive under pressure and meet deadlines.
• A minimum of 3 - 5 years of sales experience in the financial services field