Jobs at Solvo Global

This opportunity is strictly for professionals with proven experience as Call Center Supervisors. If you have successfully led teams in customer service environments and ensured operational excellence, we want to meet you.

Key Responsibilities:

• Lead, coach, and supervise call center agents
• Monitor KPIs and ensure service quality standards are met
• Provide training and motivation to the team
• Resolve escalations and guarantee a positive customer experience

Requirements:

• Mandatory: Previous experience as a Call Center Supervisor (no exceptions)
• Strong leadership, communication, and organizational skills
• Results-driven, able to work under pressure
• Fluent English and proactive attitude

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We’re looking for a Sourcing Associate who thrives on building powerful pipelines of top-tier talent. This is your chance to shape the future of recruitment by identifying key profiles, engaging passive candidates, and delivering market insights that drive hiring success.

What You’ll Be Doing

• Design and execute innovative sourcing strategies
• Build and manage diverse, high-quality talent pipelines
• Present top candidates to specific accounts
• Share labor market insights to guide recruitment decisions
• Participate in coaching and mentoring to sharpen your sourcing edge

What You Bring

• Experience in recruitment, BPO industry, headhunting, and cold calling
• Strong communication and relationship-building skills
• Proficiency in Microsoft Office (Excel is a plus!)
• Analytical mindset and proactive approach
• Passion for connecting people with opportunity