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  • Posted: Jan 20, 2021
    Deadline: Not specified
  • Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
    Read more about this company


    Relationship Manager

    Job Summary

    To plan, manage and monitor the implementation of activities and processes for stakeholder and relationship management, in order to deliver on approved operational plans in an effective and efficient manner. Selecting this role has a compensation & benefit impact in Mozambique. Please contact Reward for details.

    Job Description

    • Manage Service Level Agreements and Customer Management:
    • Build and maintain strong relationships with internal and external stakeholders.
    • Remain at the forefront of change within stakeholders by continuously engaging with these stakeholders
    • People Management: Ensure performance of the team through people management practices
    • Portfolio Management: Support business in the management of portfolio and/or client/ customer needs
    • Risk Management: Ensure all Absa policies, procedures and activities required for areas documented and understood by all members of the various team and/or business areas.


    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Audit Manager

    Job Summary

    The core responsibility of an auditor within Absa is to execute audit assignments in accordance with the Group Audit Plan and relevant policies, procedures and quality standards.

    Job Description

    • Accountability:  Audit Delivery and Issue Assurance
      • Develop an in depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities. 
      • Deliver assigned responsibilities by the Audit Manager / Head of Audit work to a high quality and in accordance with the requirements of the Quality Assurance scorecard.
      • Assist the Audit Manager with planning and execution of Design Effectiveness and Operating Effectives Testing, uniformly applying the methodology and quality standards, focusing the work on key risks, with minimum supervision from the audit manager 
      • Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, engage closely with stakeholders during
      • assignments and encourage open discussion and interaction with business on the risks associated in their environment
      • Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required. Technical assistance may be requested for the review of the risks and controls to be tested, audit working papers and audit report.
      • Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards. 
      • Support the Audit manager in the identification of risks to be tested by participating in planning sessions. 
      • Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes. 
      • Evaluate the design and operating effectiveness of controls and document all working papers in Synergy for review by the audit manager. 
      • Ensure all audit observations and planned actions are factually agreed with management as soon as they arise and increase the speed of report issuance. Provide suggestions to stakeholder management on how they can address the control issues identified. 
      • Document all working papers in line with methodology requirements. The working papers must be accurate, reflective of work performed and support conclusions drawn. 
      • Display professional scepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified. 
      • On an ongoing basis throughout the audit, discuss and agree the factual accuracy of audit observations with the Audit Manager and Head of Audit. 
      • Provide feedback to the Audit Manager and audit team with progress and observations raised during the audit by communicating honestly, frequently and effectively. Build and maintain good working relationships with fellow auditors.
      • Participate fully and be supportive in all audits by providing assistance to the team where required. Be quick to learn and seek opportunities to share this knowledge with colleagues 
      • Continue to update awareness of risk issues and changes across selected business units from interaction with management and provide feedback to the Audit Manager. 
      • Assist in the induction of new joiners, mentoring less experienced team members.
      • Proactively take on additional tasks as requested by the Head of Audit – which may include managing Issue Assurance and production of team Management Information. 
      • Perform Issue Assurance testing and documenting of the working papers in accordance with the requirements of the Methodology.
      • Support with the teams Data Analytics initiatives and have experience in performing data analytics
    • Accountability:  Knowledge Management
      • Improve technical knowledge through self-learning or training including mandatory Continuous Professional Education requirements. 
      • Share knowledge with AIA colleagues and peers in the business. 
      • Develop and enhance learning through seeking coaching, training and continual feedback 
      • Coach new joiners and trainees on how to apply the methodology. In addition, to proactively share knowledge of within the team, leading a session at a team meeting. 
      • Build knowledge of business and culture in business units for the Retail portfolio as assigned by the Audit Manager
      • Knowledge of key regulations, including FIC, KYC and AML, Sanctions, for business areas / locations within remit
    • Accountability:  Reporting 
      • Prepare audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk. 
      • Assist the Audit Manager where required, in the drafting of the audit report in line with methodology requirements and as per the requirements of the Balanced Scorecard.
      • Proficient in report writing for governance reporting
    •  Accountability:  Relationship management
      • Develop and maintain relationships with accountable management on each audit
      • Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance forums) to share knowledge and information including methodology, standards, changes and new developments with business stakeholders on an ongoing basis.


    Bachelor's Degree: Auditing (Required)

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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