Latest Jobs at CDL Human Resource

• To support the HR department in delivering efficient and effective human resource services across the organization. The HR Officer will serve as a generalist, responsible for a broad range of HR functions including employee relations, leave and overtime tracking, performance support, continuous improvement initiatives, HR administration, and reporting.

Main accountabilities of the Human Resources Officer: -

• HR Operations & Administration
• Maintaining and updating employee records in the HRIS.
• Ensuring accurate data entry and reporting from the HRIS system.
• Supporting recruitment, onboarding, and offboarding processes.
• Administering leave, attendance, and overtime tracking systems.
• Ensuring compliance with labor laws and internal policies
• Continuous Improvement
• Identifying and implementing process improvements within HR operations.
• Collaborating with other departments to streamline workflows and reduce inefficiencies.Monitoring HR metrics and recommend data-driven improvements
• Overtime monitoring
• Tracking and analyzing overtime trends across departments.
• Ensuring overtime approvals are documented and aligned with policy.
• Providing monthly reports and insights to management.
• Employee engagement and relations
• Supporting employee welfare programs and engagement initiatives.
• Addressing employee queries and concerns in a timely and professional manner.
• Assisting in conflict resolution and disciplinary processes
• Performance & Efficiencies
• Supporting performance management processes including appraisals and feedback sessions.
• Champion initiatives that promote productivity and accountability.
• Assisting in training and development coordination.
• Reporting
• Preparing and present monthly HR reports covering key metrics such as overtime, leave utilization, headcount, and employee movements.
• Ensuring accuracy and timeliness of reports for management decision-making

Requirements

The ideal candidates should meet the following requirements: -

• Bachelor’s degree in human resource management, Business Administration, or related field.
• Minimum 2 - 3 years of experience in a generalist HR role.
• Membership with IHRM is an added advantage.
• Proficiency in HRIS and Microsoft Office Suite.
• Certification in Kaizen or equivalent is desired. 

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JOB PURPOSE

• Organize and lead the sustainable and profitable development of the business.
• Functionally and administratively responsible for all Sales & Marketing Activities in Kenya and Uganda
• Support Sales & Marketing activities in Uganda and other regions as per company business requirements
• Build & maintain strong relationship with customers and clear customer communication strategy to ensure customer satisfaction and long-term profitable growth
• Sales Performance
• Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
• Develop and apply pricing structures for key clients and perform negotiations on contracts and conditions with key customers.
• Analyze and suggest strategies to react to changing business trends.
• Conduct client visits based on target prospects.
• Customer Service
• Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
• Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
• Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
• Participate to the monthly account reviews.
• Reporting
• Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
• Generate monthly sales operations reports and for submission and consultative review with management.
• Keep Management updated on customer needs and relevant market intelligence.

Requirements

Experience

• 5 yrs. in C & F
• Qualified candidates from Logistics or FMCG sectors are encouraged to apply.

Qualifications

• Diploma / Degree in Commerce or related field.