Business Development Lead at CDL Human Resource

JOB PURPOSE

• Organize and lead the sustainable and profitable development of the business.
• Functionally and administratively responsible for all Sales & Marketing Activities in Kenya and Uganda
• Support Sales & Marketing activities in Uganda and other regions as per company business requirements
• Build & maintain strong relationship with customers and clear customer communication strategy to ensure customer satisfaction and long-term profitable growth
• Sales Performance
• Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
• Develop and apply pricing structures for key clients and perform negotiations on contracts and conditions with key customers.
• Analyze and suggest strategies to react to changing business trends.
• Conduct client visits based on target prospects.
• Customer Service
• Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
• Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
• Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
• Participate to the monthly account reviews.
• Reporting
• Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
• Generate monthly sales operations reports and for submission and consultative review with management.
• Keep Management updated on customer needs and relevant market intelligence.

Requirements

Experience

• 5 yrs. in C & F
• Qualified candidates from Logistics or FMCG sectors are encouraged to apply.

Qualifications

• Diploma / Degree in Commerce or related field.