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  • Posted: Jan 9, 2020
    Deadline: Jan 24, 2020
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company

     

    Head Technology Infrastructure

    KEY RESPONSIBILITIES:

    • Provide highly available secure I.T infrastructure in order to optimize technologies.
    • To provide leadership to Technology Infrastructure team in terms of motivation, mentoring, talent growth in order to support business in customer service.
    • Responsible for Server, Network and Communication infrastructure across the Enterprise.
    • Develop strategy to meet business service delivery goals through technology.
    • Planning, designing, implementation and management of information technology infrastructure to support service delivery throughout business outlets within approved budget.
    • Implement best practice Policy, Standards and Procedures as part of Information and Communication Technologies (ICT) Governance and Management Framework and ensure compliance.
    • Develop partnership with service providers to reduce Total Cost of Ownership.
    • Periodic review of available and new technologies in line with best industry practice to support business growth.
    • Planning, implementation and management of value added services, e.g. voice, data, channels, software and hardware.
    • Enforce adherence to Technology Governance and Management Framework.

     EXPERIENCE & EXPERTISE

    • Bachelor’s Degree in IT, Computer Science or related field from an institution recognized by Commission for University Education. 
    • Professional Qualifications in I.T Infrastructure Governance is required.
    • Possession of a postgraduate degree will be an added advantage.
    • At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
    • Leadership and Coaching skills.
    • Demonstrate excellent Planning and organizing skills.
    • Excellent communication skills.
    • Proven Track record in delivering results.

    Only short listed candidates will be contacted.

     NB: In the event that you are successful, we will require that you provide us with the following documents:

    • National I.D.
    • KRA Pin Card
    • Birth Certificate of self
    • Passport Photo (White Background)
    • NSSF Card
    • NHIF Card
    • Certificate of Good Conduct (less than 5 Months old)
    • Academic and Professional certificates, including official transcripts

     

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    Head Enterprise Architecture & Governance

    KEY RESPONSIBILITIES:

    Innovation

    • Evaluate new technologies and provide recommendations for investment.
    • Assess the organizational impact of new technologies.
    • Capture and share best practices among the IT community.
    • Create, prioritize, communicate, manage, and execute innovation roadmaps, project plans, and commitments.
    • Design, innovate and build solutions that enable the latest technologies.
    • Set an ambitious and challenging 5-year business innovation and architecture strategy and roadmap.
    • Lead market analysis and innovation, driving the team to generate new ideas and business streams to grow the business, improve safety and ensure reliability of our services. 

    Architecture Leadership

    • Establish trusted team procedures and services, which include consulting on methods and tools, project delivery, standards and methods development, and governance.
    • Lead the implementation of business capability, reference, and target architectures to guide the development and implementation of technical solutions.
    • Guide the creation of, and alignment to, 3-5 years strategic technology roadmaps while promoting common solutions and minimize technology proliferation.
    • Establish architecture standards to drive simplification and commonality across the bank businesses while maintaining the flexibility necessary for each of the businesses.
    • Drive standards and platforms through influence. Guide solution architects which reside in the team.
    • Develop best practice Policy, Standards and Procedures that safeguard the Enterprise IT investment and assets.
    • Lead implementation and enforcement of Agile oriented, Change and Quality Assurance framework.
    • Work with and through partners. Ensure high levels of performance, excellent communication and delivery.

     EXPERIENCE & EXPERTISE:

    • Bachelor’s Degree in a Business related or IT field from an institution recognized by Commission for University Education.
    • Proficiency in TOGAF and BIAN framework.
    • Knowledge of emerging Technology concepts and disruptive trends.
    • Master degree is an added advantage.
    • At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
    • Understanding of Exponential technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech evolution.
    • Expert knowledge of business process modelling.
    • Implementing / managing a process framework and governance on enterprise level.
    • Knowledge of WAN & LAN design and implementation.
    • Knowledge of Network Security Implementation & Design.
    • Knowledge and application of the organizations products, services and policy.
    • Knowledge of legal requirements and IT Governance, Policies / Standards and Procedures.

    Only short listed candidates will be contacted.

    NB: In the event that you are successful, we will require that you provide us with the following documents:

    • National I.D.
    • KRA Pin Card
    • Birth Certificate of self
    • Passport Photo (White Background)
    • NSSF Card
    • NHIF Card
    • Certificate of Good Conduct (less than 5 Months old)
    • Academic and Professional certificates, including official transcripts

    go to method of application »

    Head Of Central Operations

    KEY RESPONSIBILITIES:

    • Develop plans for the achievement of Operational Excellence standards, Service and cost targets for Central Operations.
    • Optimize cost of operations through centralization of all non-customer facing and non-country specific operational processes and develop processes for cost sharing among business units.
    • Work closely with business units to ensure seamless services, identify process weakness, issues resolution, and implement appropriate solutions to improve centralized operations.
    • Develop standards, productivity measures and Service Level Agreements with business units to drive and monitor performance.
    • Develop and implement appropriate control processes to ensure that all elements of Operational risk, e.g. Fraud, Closure of Audit recommendations, are managed effectively across Central Operations.
    • Monitor, Report and Review levels of service delivery against agreed SLAs and drive process automation to achieve best in class transaction processing capabilities
    • Work with Internal Audit to identify the key risk parameters for consideration during audit planning, in order to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions.
    • Timely provision of accurate Management information for internal and regulatory requirements.
    • Compile and review on an ongoing basis performance figures/ statistics and monitor against targets/ budgets.
    • Provide leadership, Coach and Develop a high performing team.

    EXPERIENCE & EXPERTISE:

    • Bachelor’s degree in Business related field.
    • Master’s degree in a relevant field.
    • Thorough understanding of Banking Law and Central Bank guidelines
    • Any relevant professional qualification will be an added advantage.
    • Minimum 10 years' experience in Banking, 6 years of which should be in a Senior Management position within Banking Operations.
    • Sound understanding of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures.
    • Experience in driving process, service and operational transformation.
    • Excellent people management skills with ability to attract, retain and motivate people
    • Experience in the service management of business operations, including process design, change management, measurement and improvements.
    • Experience in developing and evolving an organisation that interfaces with employees, vendors, functional business owners and technology.
    • Must have awareness of current business trend, risks, challenges and opportunities.
    • Excellent customer focus and orientation

    Only short listed candidates will be contacted. 

    NB: In the event that you are successful, we will require that you provide us with the following documents:

    • National I.D.
    • KRA Pin Card
    • Birth Certificate of self
    • Passport Photo (White Background)
    • NSSF Card
    • NHIF Card
    • Certificate of Good Conduct (less than 5 Months old)
    • Academic and Professional certificates, including official transcripts

    Method of Application

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