Latest Jobs at NCBA Group

Job Purpose Statement

This position is responsible for analyzing, developing and organizing business process initiatives directed at providing planned process, procedural, and best-practice improvements

Ideal Job Specifications

Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• Lean / Six Sigma experience is an added advantage.

Desired work experience:

• Minimum 3 years of relevant professional experience in banking or financial services sector

Closing on: Oct 9, 2022

go to method of application »

Job Purpose Statement

The Senior Manager, Core Banking Systems Support role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank’s Core Banking and
related system Operations. This includes developing, maintaining, supporting, and optimizing Core Banking initiatives. In collaboration with external vendors, system experts and information
security experts the Senior Manager, Core Banking Systems Support will schedule and direct activities to implement business changes in the core banking software and service problems in a timely and accurate fashion

Ideal Job Specifications

• University degree in computer science. Master’s degree would be an added advantage.
• ITIL Intermediate and other relevant professional qualifications in ICT field.
• Project Management Certification: PMI or Prince 2
• Five to Six years’ experience in Application support in medium to large organizations.
• Four years experience in Database Administration – Oracle, MySQL and Microsoft SQL
• Six years’ experience in Core Banking Software Design and Development
• Three years in a supervisory role.
• Working experience in a bank or other financial services organization.
• Experience in Management of Support Contracts, RFP’s and Third party support providers

Closing on: Oct 6, 2022

go to method of application »

Job Purpose Statement

The role holder is responsible for the implementation of the DFS operational strategy and ensure Channel Services’ overall success and profitability. The incumbent’s primary responsibility is tdevelop and implement integrated operations and internal evaluation strategies and tensure optimal service standards tcustomers over the Digital Business channels. The role alsinvolves planning, maintenance schedules, new installations and upgrades tensure minimum disruption tthe business. The role shall involve operational risk mitigation and fraud management. Tproactively reconcile transactions from all card acquired channels, analyse and resolve transaction and account discrepancies across the multiple and complex system interphases in a timely manner tminimize operational losses and exposures that arise from frauds and/or system breaks. The holder will alsprepare financial reports and present to the stakeholders on a weekly and monthly basis showing the position of the Business and making recommendations on grey areas that need redress. The holder shall alsbe responsible for reconciling all suspense accounts. Tensure full compliance with The Group Finance Policy, Banking Act, Unclaimed Assets Act and CBK Prudential Guidelines, Operational Risk Management, and preparation of Financial reports tstakeholders advising on different Business trends that will aid in monitoring and making financial decisions for Business position and growth.

Ideal Job Specifications

Professional:

• Quality Focus, General Consulting Skills, Project Management, Process Improvement, Client Relationships, Reporting Skills, Networking Knowledge, Networking Standards, Technical Zeal, Job Knowledge
• Advanced analytic background.
• Problem solving skills and attention tdetails.
• An eye for detail and data accuracy skills.
• Statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
• Possesses excellent written and oral communication skills.
• Ability tdeliver results by influencing team members.
• Competence development toptimize own productivity.
• Interpersonal skills teffectively communicate with and manage stakeholders’ expectations both internal and external.
• Proven experience in an analytical role in a manner that consistently attains established standards in a highly automated environment.
• Quality orientation teffectively perform activities/tasks in a manner that consistently produces high quality of service.
• Knowledge and effective application of all relevant banking policies, processes, procedures and internal control guidelines tconsistently achieve required compliance standards or benchmarks.
• Self-empowerment tenable development of open communication, teamwork and trust that are needed tsupport true performance and customer-service oriented culture.

Desired work experience:

• At least 2 years banking experience preferably in highly automated environment
• Demonstrated record of accomplishment of determining and executing on process efficiencies designed timprove workflow and client experience.
• Proven successful project management and organizational skills, including creating and managing work plans, resolving issues, etc.
• Full and extensive knowledge of PCI DSS, Visa/MasterCard Rules and Obligations, Compliance regulations and chargeback reason codes.

Closing on: Oct 6, 2022

go to method of application »

Job Purpose Statement

Ensure focused attention and closely monitor the performance of an assigned portfolio of all non-performing loans within the SME/Business Banking Segment of the Bank. A clearly defined strategy for returning the accounts to performing status or exit must be documented and approved in each case

Ideal Job Specifications

Academic:

• University degree Upper 2nd Class Honors or 3.0 GPA

Professional:

• Relevant professional qualification in Banking, Credit Risk Management skills are an added advantage

Desired work experience:

• At least 4 years work experience in a bank or financial services institution of which two years should have been in Remedial Management (Debt Collections and/or Recoveries)

Closing on: Oct 9, 2022

go to method of application »

Job Purpose Statement

Deliver exceptional business banking growth through the provision of efficient business development, customer retention Operational efficiency

Ideal Job Specifications

Academic:

• Bachelor’s Degree in business related field.
• Master’s Degree will be an added advantage

Professional:

• Professional Qualification CPA, ACCA, Credit Management, Customer Relationship Management Course.

Desired work experience:

• Above 10 years banking experience in sales, customer service and relationship management.
• Credit skills and knowledge of Business Banking products and policies

Closing on: Oct 9, 2022