Latest Recruitment at Avenue Healthcare

Job Objective/ Purpose:

• Provide overall clinical leadership and governance in the clinical medicine department while providing professional and compassionate medical treatment, care and services by ensuring patient review and treatment in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.

Key Responsibilities:

• Conduct Physician outpatient clinics in line with the hospital schedules, attending to all patients who require physician review within hospital procedures, and national and international guidelines.
• Provide clarity of investigations to be carried out, interpretation of the results, and ensuring accurate, and clear documentation of patient history, physical examination, investigations, and management.
• Ensure patient admissions, necessary consents, updates of progress to the patient and the next of kin, and Conduct timely ward rounds/patient reviews for all internal medicine patients in the hospital
• Carry out procedures and surgical interventions as per authorized/ licensed privileges while ensuring high quality of care/services and safety of patients.
• Champion evidence based practice and continuous skill improvement by Facilitating CMEs to build capacity to provide care.
• Actively participate in clinical quality initiatives including, morbidity and mortality meetings, ensuring patients safety following the IPSGs, IR, RCAs & QIPs.
• Ensure proper and effective drug administration and management as per policy and procedures.
• Ensure the Unit is financially viable, and demonstrate growth by managing costs, ensuring proper pre-authorization, timely and accurate billing, monitoring patient limits and supporting outreach activities
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
• Any other duty as assigned by the supervisor.

Person Specification

• MBChB and Masters in Internal Medicine from recognized Institutions
• Specialist recognition in Internal Medicine.
• Fellowship in cardiology/ endocrinology/ Nephrology is highly desirable.
• Minimum of 3 years of relevant working experience.
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

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Job Objective/ Purpose:

• Provide professional and compassionate medical treatment, care and services by ensuring patient review and treatment in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.

Key Responsibilities:

• Work with the Clinical team to navigate patients through the treatment journey, providing appropriate consultation, reviews and referral to specialists, and undertake clinical procedures per training,  in line with the hospital policies.
• Provide clarity of investigations to be carried out, interpretation of the results, and ensuring accurate, and clear documentation of patient history, physical examination, investigations, and management.
• Facilitate patient admissions, necessary consents, updates of progress to the patient and the next of kin, and discharges.
• Champion evidence-based practice and continuous skill improvement by attending and Facilitating CMEs to colleagues to build capacity to provide care.
• Actively participate in clinical quality initiatives including, morbidity and mortality meetings, maintaining and enforcing infection control standards, and ensuring patients' safety following the IPSGs, Incident reporting, RCAs and QIPs.
• Ensure proper and effective drug administration and management as per policy and procedures.
• Ensure the Unit is financially viable, and demonstrates growth by managing costs, ensuring proper pre-authorization, timely, accurate billing of drugs and services, and monitoring patient limits.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
• Any other duty as assigned by the supervisor.

Person Specification

• A medical degree (MBChB) from a recognized Institution·
• a Certificate of Registration and a Valid practicing license from the KMPDC
• A Valid certification in BLS, ACLS.
• 2+ years’ post registration work experience. 
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

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Job Objective/ Purpose:

• Planning, Organizing and coordinating all Reception activities, ensuring that quality standards of care is adhered to, in line with the hospital’s policies and procedures, and that the reception is professionally managed at all times.

Key Responsibilities:

• Supervise and offer mentorship to the Reception staff, ensuring delivery of professional and high standard of client service through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
• People management: Ensure optimal staff levels including reallocation of staff depending on staffing needs, Ensuring efficient use of overtimes and locums, Identifying training gaps and liaising with HR to facilitate training, overseeing regular staff engagement and monthly staff meetings, and staff discipline per defined policies.
• Support and ensure that the Receptionists have the required resources available to enable them perform their tasks efficiently and effectively, and maintain a proper inventory of the available equipment and material in good working condition.
• Ensure proper patient registration per the defined protocols and accurate billing and timely finalization of invoices.
• Ensure all the procedures / systems laid down for vetting all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit/ insurance clients.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
• Maintain patient privacy and confidentiality at all times.
• Any other duty as assigned by the supervisor.

Person Specification

• Degree/ Diploma in Front Office/ Business Administration/ Health Records, or its equivalent.
• 3+ years’ experience in Front Office Operations/ Administration functions, preferably in a Hospital set-up
• Customer focus and results oriented
• Strong Leadership and mentoring skills
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

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Job Objective/ Purpose:

Planning, organizing, and coordinating all OPD unit activities, ensuring patient-centrist nursing care, operational efficiency, and a positive patient experience in line with Hospital protocols and standards.

Key Responsibilities:

• People Management:
  • Supervise OPD team in delivering individual and team targets by ensuring  all nurses accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.
  • Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
  • Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.
• Ensure the unit is financially viable and demonstrate growth through;
  • Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.
  • Managing OPD unit costs within budget through appropriate staffing, timely and accurate billing, incidences and consumables management.
  • Supporting marketing events as needed
• Ensure proper inventory, standardization, calibration, and maintenance on all OPD equipment, and prudent inventory and supplies management.
• Nursing Services
  • Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.  
  • Ensure primary nurse engagement with doctors and other providers regarding patients’ plan of care with emphasis on a team-based problem-solving approach.
  • Participate in formulation of, and ensure implementation of SOPs and QIPs in the unit, including enforcement of IPC standards, and observe the infection control bundles.
  • Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/ events within 24 hours using the provided tools.
  • Ensuring proper and timely documentation of patient treatment, maintaining proper records, confidentiality, and ensuring handing over between shifts.  
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, systems, especially policies pertaining to the provision of medical services.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

Person Specification

• Higher Diploma in Nursing. A Bachelor of Science in Nursing is an added advantage.                             
• Valid certification in BLS, ACLS or ATLS
• 3+ years of OPD nursing experience and atleast 2+ years of Management Experience
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.

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Job Objective/ Purpose:

• Planning and coordinating all Transport activities, including fleet management and staffing, and operating vehicles to provide safe, reliable, and efficient transport services to Avenue’s clients and staff as needed.

Key Responsibilities:

• Supervise and offer mentorship to the Transport staff, ensuring delivery of professional and high standard of client service through quality of service, communication, feedback, escalation, and demonstrate follow-up.
• People management: Ensure optimal staffing levels including Rota, reallocation of staff depending on staffing needs, Ensuring efficient use of overtimes and locums, Identifying training gaps and liaising with HR to facilitate training, overseeing regular staff engagement and monthly staff meetings, and staff discipline per defined policies.
• Vehicles Maintenance: Ensure the ambulance/ vehicles are kept clean and secure at all times, ensuring all systems are in good working condition and escalating any problems immediately.·
• Ensures that vehicle use (especially at night and on weekends) is monitored using the Fleet Tracking system and any misuse or suspected misuse is dealt with immediately. Ensures that fuel consumption is monitored and any discrepancies (drastic increase or reduction) per vehicle are explained.
• Ensure drivers report problems / malfunctions immediately and that they are resolved within the shortest time possible and Organize renewal of all road licenses and insurance before expiry.
• Ensure the ambulance is well stocked with required medical items, documents and consumables, and all equipment are in good condition.
• Record Management: Maintain a comprehensive service log for each vehicle and establish a maintenance program to minimize cost and maximize use of vehicles.
• Manage the dispatch desk - scheduling vehicles efficiently, booking & allocating drivers and vehicles to various transport needs and requests.EMT Supervision - Ensure the EMT Drivers complete all dispatch data forms & documents (invoices & receipts), and send them to the relevant departments in time.
• Operate vehicles when needed, Assessing patients at the scene & en route, communicating with medical personnel to determine the next course of action in patient treatment.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
• Any other duty as assigned by the supervisor.

Person Specification

• Certificate in EMT with a Valid Practicing /Operating card
• Valid Driving License with 2+ year experience as an EMT driver
• Fleet management, business management Training and Experience highly desirable
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

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Job Objective/ Purpose

• Planning, Organizing and coordinating all Bio-med activities to ensure the installation, maintenance, inspection, testing and repairs of all hospital equipment and machinery for optimal functionality and quality outcomes.

Key Responsibilities:

• Supervise and offer mentorship to the Bio-med staff, ensuring delivery of professional and high standard of client service through quality of service, communication, feedback, escalation, and demonstrate follow-up.
• People management: Ensure optimal staff levels including Rota, reallocation of staff depending on staffing needs, Ensuring efficient use of overtimes and locums, Identifying training gaps and liaising with HR to facilitate training, overseeing regular staff engagement and monthly staff meetings, and staff discipline per defined policies.
• Plan, supervise, and carry out installation, maintenance, alterations, inspection & testing, fault finding and repairs of all biomedical equipment, providing bio-medical technical support to staff and contractors when required.
• Plan, supervise, and undertake scheduled preventative maintenance for calibration equipment, biomedical and other medical equipment, including scheduled calibration.
• Conduct checks, updates and reports of critical equipment and critical supplies of oxygen, medical gases and vacuum as required.
• Evaluate the safety, efficiency and effectiveness of medical and biomedical equipment, identifying any gaps and risks, and report to the Ops, COP & HM for implementation
• Advice the Hospital Management on planning acquisition and use of medical equipment, and prepare reports on equipment performance and cost analysis for renewal or renovation of equipment.
• Collaborate with Quality Team to maintain and enforce Quality standards, participate in incident reporting, RCAs, Audits, and QIPs as required..
• Ensure the unit is financially viable and demonstrate growth by managing costs and ensuring proper authorization and documentation is done.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services
• Any other duty as assigned by the supervisor.

Person Specification

• Diploma in Biomedical Engineering·
• 3+ years’ experience, specialist in hospital machines maintenance
• Supervisory and people management experience highly desirable
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible