Latest Recruitment at Fairmont Hotels & Resorts

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

• The Director of Sales prospects and sells to individual and third party accounts on behalf of the hotel in accordance with the objectives established in the revenue budget. The Director will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room.
• Responsible for driving group business through direct sales efforts, telephone solicitation and prospecting.
• Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
• Perform daily outreach to new and existing accounts/customers in defined geographic region.
• Utilize creative and modern sales tools and tactics.
• Conduct tours of property with meeting planners and other potential customers while informing of all hotel services available. Entertainment of customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
• Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Actively participate in industry related organizations and local community events to develop and maintain business.
• Attend tradeshows, familiarization trips, and make presentations to potential customers.
• Maintain efficient and detailed notes in Opera.
• Assist in creating and implementing group marketing strategies.
• Work closely with conference services and catering through execution of definite program; keep all parties fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
• Achieve quarterly and annual room night and revenue goals.

Your experience and skills include:

• Minimum (4) year college/university degree.
• Minimum 4-6 years of related experience group sales experience with a premium hotel.
• Must have solid selling and interpersonal skills and demonstrate the energy and commitment to meet and exceed personal goals.
• Possess excellent written and oral communication skills.
• Ability to multitask and work under pressure.
• Strong computer skills and knowledge of MS Office Suite Programs, Opera knowledge preferred.
• Responsible for taking independent action, developing strategies, and making quick decisions in a proactive and competent manner. 
• Strong management, organizational, and presentation skills required.
• Familiarity with virtual tools for the purpose of sales & customer engagement.

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What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Develop and implement technology policies and procedures to support hotel operations.
• Manage and maintain computer networks, servers, and security systems and followed with Accor Standard including PCI DSS, GDPR.
• Troubleshoot and resolve hardware, software and network issues in a timely manner.
• Manage all software applications used by the hotel and ensure that they are up to date.
• Ensure that all hotel staff have access to the technology resources they need to do their jobs.
• Develop and implement a disaster recovery plan to protect the hotel's data and systems.
• Collaborate with vendors and contractors to ensure that technology-related projects are completed on time and within budget.
• Train and educate hotel staff on how to use technology tools and applications.
• Review and create required technical documents, Standard procedure Operation and all policy for IT operation.
• Prepare reports of all incidents and operational KPIs, including performance review.
• Ensures the physical and logical security of IT system

Your experience and skills include:

• Candidate must possess a Bachelors’ Degree in Information Technology or an equivalent.
• Proven experience of at least 3 years as an IT Manager in the hospitality industry
• Deep understanding in Sun, Opera, Micros and MC systems
• Strong experience for Managed PABX System, Door lock system, Background Music System, IPTV system, Wi-Fi Ruckus controller and CCTV System.
• In-depth knowledge of computer systems, networks, and security.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong leadership and management skills.

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team

go to method of application »

What is in it for you:

• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 
• Career development opportunities with national and international promotion opportunities.

What you will be doing:

• Responsible for the cleanliness and sanitizing of all surfaces
• Keeping floors and work areas clear of hazards and obstruction
• Responsible of the operation of kitchen cleaning equipment
• Operation of dish machines for washing all hotel dishes include chinaware, glassware and flatware
• Maintain a hygienic working environment in accordance with Health Department regulations, Brand and Departmental Standards.  

Your experience and skills include:

• Passionate about maintaining a clean and safe working environment
• Understanding of food safety and hygiene
• Ability to perform job specifications with attention to detail, speed and accuracy