Latest Recruitment at Hyatt Place

Summary

Will ensure the smooth and efficient running of the kitchen contributing to the overall success of the hotel, outlet, and banquets, in accordance with the hotel’s standards and financial goals. Maintaining Hyatt International’s high standards of Food and Beverage. You will ensure a delightful customer experience for each guest in accordance with Hyatt's standards, characterized by professionalism and courtesy. Your attention to detail and ability to be self-driven will shine as you carry out your duties daily. You will play an integral part in creating a welcoming atmosphere for our customers while living the Hyatt’s principle of care.

Other key responsibilities will include and not limited to:

• Organizes and sets up the assigned section of the food and beverage kitchen efficiently to increase speed and maximize productivity.
• Ensures that all dishes from that section are prepared consistently and according to standard recipes.
• Monitors food and operating costs and controls these by reducing waste.
• Trains culinary employees in that section of the kitchen in the skills necessary for them to perform their function.
• Works in any sections of the kitchen when necessary or as requested by the Sous Chef or Executive Chef.
• Ensures the sanitation standards for the kitchen are being met.
• Be familiar with all sections of the kitchen to facilitate the flexible use of employees.
• Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.
• Responds to the results and feedback from various tools/platforms ensuring, that the relevant changes are actioned and implemented.
• Ensures a strong professional relationship with all levels of employees within the hotel.
• Maintains open and effective communication with colleagues, supervisors, and other departments to ensure seamless coordination for maintenance tasks, repairs, and project implementations.
• Collaborates with colleagues from different departments to address kitchen & laundry equipment issues, provide support, and ensure timely resolution of problems.
• Works collaboratively with fellow colleagues to achieve common goals, share knowledge, and assist in resolving complex engineering issues.
• Offers support and guidance to junior colleagues, apprentices, or trainees, fostering a mentorship approach within the team.
• Follows established protocols, safety guidelines, and standard operating procedures while working alongside colleagues to ensure a safe and efficient work environment.
• Encourages compliance with safety standards and best practices among colleagues, emphasizing the importance of safety in all tasks.
• Other duties as may be assigned from time to time.

Qualifications

• 2+ years of experience in a similar environment
• Proven track record in a similar role Strong analytical, interpersonal and problem-solving skills
• Leadership skills to guide and mentor other team members
•  Ability to deal efficiently with complaints exhibiting a solid customer service approach
• The ability to remain positive and focused in a fast-paced environment

go to method of application »

Summary

Responsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They oversee the team members and ensure that the facility is running smoothly. They will be responsible for ordering supplies and maintaining equipment. They are responsible for the proper handling of guest and inhouse laundry and establishes standards and procedures to ascertain quality of work performed. They must be driven self-starters who are eager and passionate about customer service. He/she will be the face of the outlet and thus, must be willing to take ownership and responsibilities associated with the role.

Other key responsibilities will include and not limited to:

• Developing and putting into operation the current system and technical advancement in the field of laundry operations.
• Ensuring the washing of linen, guest laundry and uniforms' is done as per the standard expected.
• Maintains accurate records of linen and uniforms sent to and returned from laundry.
• Inventory issue and control use of linen, uniforms, shoes, accessories, and other housekeeping supplies.
• Maintains uniform and supplies par.
• Training new team members on proper techniques for various laundry sections, washing, drying, pressing, flat work ironer etc.
• Evaluating the quality of work performed by team members and providing feedback where necessary.
• Coordinating with the engineering department about their routine maintenance of the laundry equipment.
• Follows the policy and procedure for the disposal of discards, uniforms, linen and/or terry products.
• Preparing and implementing the annual and monthly laundry budget.
• Managing all the laundry department related expenses.
• Preparing and interpreting laundry related statements and reports as required.
• Submits all monthly laundry reports in a timely manner.
• Implements all necessary controls to safeguard provided assets and working tools at all times.
• Supports team needs in other departments / divisions based on the hotel priorities and anticipated business levels.
• Any other duties as assigned from time to time.

Qualifications

• University degree or a Hotel Management Diploma with an emphasis on Laundry Operations from a recognized institution
• At least 3 years' experience working in a reputable hospitality organization in a similar role
• Proven track record in a similar role
• Strong analytical, interpersonal and problem-solving skills
• Leadership skills to guide and mentor other team members
• Ability to deal efficiently with complaints exhibiting a solid customer service approach
• The ability to remain positive and focused in a fast-paced environment

go to method of application »

Summary

Responsible for overseeing a team of laundry attendants ensuring cleanliness and efficiency in laundry operations. They shall be expected to create schedules, assign tasks, monitor quality control, and maintain inventory of laundry supplies. They also ensure that machines are functioning correctly and optimally, processing laundry promptly. He/she must be able to identify and resolve issues, such as damaged items or improper laundering, and maintain communication with other departments, such as Housekeeping and Maintenance, to ensure smooth operations.

Other key responsibilities will include and not limited to:

• Receives and marks articles for laundry or dry cleaning with identifying code number or name, using hand or machine marker.
• Examines and sorts articles to be cleaned into lots, according to color, fabric, dirt content, and cleaning technique required.
• Weighs garments and loads them into washers manually.
• Pre-soaks, sterilizes, scrubs, spot-cleans, and dries contaminated or stained articles, using neutralizer solutions and portable machines.
• Starts washer, dry cleaner, drier, or extractor, and turns valves or levers to regulate and monitor cleaning or drying operations.
• Washes, dry cleans, or finishes delicate articles by hand, using mild detergent or dry-cleaning solutions.
• Mixes and adds detergents, dyes, bleach, starch, and other solutions and chemicals to clean, color, dry, or stiffen articles.
• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.
• Loads or directs other team members to load articles into washer or dry-cleaning machine.
• At completion of the cycle, unloads laundry from washer and places in extractors and or tumblers dryers.
• Places wet garments in dryers utilizing separate compartments and sets timer based on type of garments etc.
• Sorts and counts articles removed from dryer and folds, wraps, or hangs items for airing out, pickup, or delivery.
• Operate finishing equipment such as steam pressers, and uses hand irons to finish pants, jackets, shirts, skirts and other dry cleaned and laundered articles.
• Use hand-held steam iron to touch up finished garments and other articles. 
• Assemble and bag finished garments and other articles.
• Stocking laundry supplies such as detergents, bleach, laundry bags and fabric softener.
• Folding laundry.
• Clean machine filters and lubricate equipment, as well as operated extractors and driers. 
• Cleaning and maintaining laundry room area and equipment.
• Any other duties as assigned from time to time.

Qualifications

• Certificate In Housekeeping and Laundry techniques from a recognized institution or its equivalent
• At least 3 years' experience working in a reputable hospitality organization in a similar role
• Strong analytical, interpersonal and problem-solving skills
• Leadership skills to guide and mentor other team members
• Ability to deal efficiently with complaints exhibiting a solid customer service approach
• The ability to remain positive and focused in a fast-paced environment