Latest Recruitment at Stratostaff

PROFILE SUMMARY  

• The successful candidate will deliver high-quality patient care through professional and compassionate nursing services, in line with established standards for a Registered Nursing Officer. This is an exciting opportunity offering structured 8-hour shifts at a competitive rate of KES 1,500 per shift.

Key areas of Responsibility

• Maintain the highest possible standard of client care by adhering to the Clinics standard treatment protocols and guidelines.
• Ensure an outstanding client experience through effective triage and monitoring and evaluation of patients admitted in the hospital.
• Administer medication and perform medical procedures within prevailing healthcare guidelines and protocols.
• Follow through investigations and procedures ordered by Doctors/Clinical Officers.
• Run other clinics as assigned by Daktari Africa and Stratostaff Ltd, if any.
• Provide comprehensive client counselling e.g., reproductive health, HIV, vaccination, pap smear and cancer screening amongst other services.
• Ensure outstanding maintenance and availability of medical equipment in the clinic.
• Professionally and timely prepare and present regular nursing reports.
• Assist in the formulation, review and implementation of relevant policies and procedures e.g., Infection prevention.
• Adequately prepare and participate in health talks, presentations, Continuous Medical Education (CME) events etc.
• Participate in clinical audits and stock count.
• Support any other duties assigned in the clinic

Requirements

 MINIMUM REQUIREMENTS:

• BSc N, KRCHN or KRN KRM
• At least three (3) years relevant work experience in General Nursing (Outpatient Department,
• Medical, Surgical or Pediatrics Wards) in a busy hospital.
• Must be registered by the Nursing Council of Kenya.
• Valid Nursing Practice License.
•  Proficiency in MS Office Suite (Excel, Word and PowerPoint).

COMPETENCIES REQUIRED:

• Excellent clinical acumen.
• Excellent customer service skills.
• Effective communication skills - listening, oral and written.
• Good interpersonal skills and a team player.
• Empathetic to patients of all ages.
• Ability to work under pressure with minimum supervision.
• Problem solving, conflict resolution and crisis management skills.
• Analytical and decision-making skills.
• Report writing and presentation skills.
• Desire for personal development, improvement, and learning.

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KEY RESPONSIBILITIES

  Receive and perform duty of care on customer Instructions

•  Receive instructions from internal and external clients for processing financial and non-financial transactions via the authorised bank channels
• Verify and validate customer instructions against documentation on file to ensure accuracy and authenticity including callbacks where applicable.
• Indicate or advise on any special handling instructions as dictated by the client; print and forward information as appropriate for processing.
• Keep informed on all changes to products and services, rules and regulations to ensure accurate processing of instructions and perform accurate quality checks.

Processing of customer Instructions

• Capture transactions in the system as per the documented procedures
• Escalate non-conforming instructions to the Team Leader or Line Manager for further guidance or action        
• Remit and/or settle funds in the system as per client requests
• Strive to meet high customer service levels by processing incoming requests efficiently and in accordance with procedures and policies to meet Service Level  Agreements
• Prioritize and organize work based on risk/severity and processing requirements to ensure deadlines are met according to policies and procedures and service level agreements. 

 Reconciliation and safe keeping of customer/processed transactions

• Validate and confirm that all transactions allocated have been processed and authorised by end of day.        
• Ensuring all entries in suspense accounts are accounted for and/or processed as per the agreed turnaround time and any variances explained and escalated to the team leader or line manager
• Compile and file records of transactions processed and other activities.
• Maintain and update filing of customer or other internal instructions in line with bank document management procedure and policies 

Responding to customer queries

• Prompt response to customer queries as per documented procedures and policies
• Providing information that the customer may require in consultation with the line manager and as per the bank policies and procedures
• Escalate any queries that are outstanding beyond SLA to the team leader or line manager for further guidance or action.

Complying with client Policies and Standards

•  Ensure that service standards provided for in the Banking Sector Charter are adhered to.
•  Ensure implementation and adoption within assigned portfolio of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes monitoring and identifying any material compliance related breaches and escalating them to line management and the Compliance Office.
•  Ensure compliance with the agreed levels of authority for own area and with all applicable laws, regulations, group policies and procedures to minimise on operational losses.
•  Look out for risk implications arising from the day-to-day work and if need be, refer to the relevant team.
•  Support implementation and compliance to Audit, Risk and Compliance recommendations
• Operate within budget with regards to taxi usage, stationary, telephone and overtime costs

Compliance with Quality Management System – ISO 9001:2015

• Ensure that the quality management system conforms to the requirements of the International and local Standards.
• Ensure that processes are delivering their intended output by monitoring at every stage in the value chain.
• Report on the performance of the quality management system and on opportunities for improvement.
• Ensure the promotion of exceptional client experience throughout the organisation

KEY COMPETENCIES

• Pursuing Goals
• Taking Action
• Completing Tasks
• Producing Outputs
• Team Work
• Meeting timeliness
• Following Procedures
• Showing Composure
• Data Management
• Workspace Management
• Records and Archive Management

Requirements

QUALIFICATIONS AND EXPERIENCE

• A Bachelor’s degree in a Business Commerce
• Computer knowledge and data entry skills
• 1-2 Years in business support and banking.

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Job Description

• Rubis Energy Kenya invites applications for the 2026 Young Graduate Trainee Program, an intensive 18-month leadership development journey designed to attract, develop, and accelerate high-potential graduates into future business leaders.
• This program goes beyond traditional training by integrating technical capability building, commercial exposure, and leadership development across critical business functions.
• Rubis Energy Kenya is a leading and fast-growing energy company in East Africa, specializing in the distribution and marketing of petroleum products and Liquefied Petroleum Gas (LPG). As part of the global Rubis Group, the company operates across Africa, Europe, and the Caribbean, delivering reliable, safe, and high-quality energy solutions.
• Driven by a commitment to operational excellence, innovation, and sustainability, Rubis Energy Kenya plays a pivotal role in powering industries, enabling mobility, and supporting economic development across the region.
• Launch your career with Rubis Energy Kenya designed to provide hands-on experience, mentorship, and regional exposure across a leading energy business.

PROGRAM HIGHLIGHTS

• 18-month structured development program
• Local training and regional exposure
• Mentorship and real-world business experience
• Cross-functional rotations across key departments

WHAT WE ARE LOOKING FOR

• Strong analytical and problem-solving skills
• Customer focus and commercial awareness
• Adaptability and learning agility
• Strong communication and interpersonal skills
• Teamwork and collaboration
• Demonstrated leadership potential

Requirements

ELIGIBILITY CRITERIA

Upper Second-Class Degree (or above) – graduated within the last 2 years

• Disciplines: Engineering, Business, Finance, Marketing, Procurement and Supply Chain, IT, Legal or related fields
• Minimum KCSE Mean Grade: B+
• Age: 26 years and below