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  • Posted: Mar 9, 2026
    Deadline: Mar 16, 2026
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    Aspire provides the lowest rates in town to help you achieve your dreams. We reduce your term and lower your rates. Aspire is part of an international organization whose main objective is to lower rates so as to enable customers to pay their loans and finance their businesses.
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    Head of Risk & Compliance Officer

    Reports To: Head of Finance

    Job Purpose:

    To assess, manage, and monitor credit risk by evaluating loan applications, verifying collateral/security, determining appropriate loan amounts, detecting fraud, and ensuring portfolio quality.

    Key Responsibilities:

    • Assess loan applications and determine the level of risk involved.
    • Analyze client financial statements, cash flows, and repayment capacity.
    • Evaluate and verify collateral/security provided (e.g., vehicle logbooks, assets).
    • Determine appropriate loan amounts based on risk exposure and repayment ability.
    • Provide recommendations to the Credit Committee regarding loan approvals or declines.
    • Develop and implement risk assessment frameworks and credit policies.
    • Monitor loan performance and repayment trends.
    • Identify early warning signs of default and recommend corrective actions.
    • Conduct periodic portfolio reviews and risk analysis.
    • Detect and investigate fraudulent loan applications or suspicious transactions.
    • Ensure proper documentation and compliance with internal and regulatory standards.
    • Work closely with the collections team to manage delinquent accounts.
    • Prepare risk reports for management and board review.
    • Conduct branch audits to ensure adherence to credit policies.
    • Train staff on risk management and fraud detection measures.

    Key Performance Indicators (KPIs):

    • Portfolio at Risk (PAR) ratio.
    • Default rate.
    • Recovery rate.
    • Fraud detection and prevention metrics.
    • Compliance with risk policies.

    Minimum Qualifications & Experience:

    • Bachelor’s Degree in Finance, Economics, Accounting, Business, or related field.
    • Professional certification in Risk Management, CPA, ACCA, or related qualification is an added advantage.
    • Minimum 3–5 years’ experience in credit analysis or risk management in microfinance or banking.
    • Strong analytical and financial assessment skills.
    • Experience in collateral verification and loan monitoring.
    • Ability to detect fraudulent documentation and suspicious behavior.

    Key Competencies:

    • Strong analytical and decision-making skills.
    • High attention to detail.
    • Integrity and confidentiality.
    • Investigative mindset.
    • Strong reporting and presentation skills.

    go to method of application »

    Business Relationship Officer

    Reports To: Sales Team leader

    Job Purpose: To generate and manage logbook loan business by sourcing clients, maintaining strong customer relationships, and ensuring loan growth while maintaining portfolio quality.

    Key Responsibilities:

    • Identify, source, and recruit new clients interested in logbook loans.
    • Market and sell logbook loan products to individuals and SMEs.
    • Explain loan terms, interest rates, repayment schedules, and conditions clearly to clients.
    • Conduct preliminary client assessments and collect required documentation.
    • Build and maintain strong client relationships to encourage repeat business and referrals.
    • Follow up on prospective clients and convert leads into approved loans.
    • Ensure proper KYC documentation and compliance with internal policies.
    • Monitor client repayments and follow up on overdue accounts in coordination with the collections team.
    • Achieve monthly sales and portfolio growth targets.
    • Maintain accurate records of client interactions and pipeline.
    • Provide market intelligence and competitor feedback to management.
    • Participate in marketing campaigns, activations, and field visits.
    • Ensure excellent customer service before, during, and after loan disbursement.

    Key Performance Indicators (KPIs):

    • Number of new logbook loans booked.
    • Loan portfolio growth.
    • Portfolio at Risk (PAR) within acceptable limits.
    • Client retention and repeat business rate.
    • Revenue generation targets.

    Minimum Qualifications & Experience:

    • Diploma or Degree in Business Administration, Marketing, Finance, or related field.
    • At least 1–3 years’ experience in microfinance or logbook loan sales.
    • Strong negotiation and persuasion skills.
    • Excellent communication and relationship management skills.
    • Ability to work under pressure and meet targets.
    • Knowledge of microfinance regulations and lending procedures.

    Key Competencies:

    • Sales-driven and results-oriented.
    • High integrity and ethical standards.
    • Customer-focused.
    • Strong networking skills.
    • Good analytical and reporting skills.

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@aspirelending.co.ke using the position as subject of email.

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