Latest Vacancies at Girwa Radio

Job description

Summary

• The main purpose of the Cook-Cleaner role is to provide the office staff with modern and local food, desert, and all other cooking related services, cleaning of the entire office and maintaining the office hygienic environment.

Job Brief:

• As a Cleaner, your main role will be general cleaning of the office premises to create a tidy and conducive working environment.
• You will also be responsible for managing all aspects of food preparation, including menu planning, ingredient sourcing, cooking techniques, ensuring food safety and quality as well as serving staff and guests.

Duties/Responsibilities:

• Thorough cleaning (dusting and mopping) of the office including the front office, working areas and offices, meeting rooms, washrooms, kitchen, including equipment maintenance and sanitation.
• Performing a range of cleaning tasks including, dusting, mopping and cleaning washroom facilities
• Prepare and cook a variety of dishes, ensuring consistency and adherence to the menu.
• Cooking food and serving staff in a timely manner.
• Maintain quality, freshness, and food safety standards.
• Ensure compliance with health and safety regulations, sanitation guidelines, and food handling procedures.
• Collaborate with front-office staff for proper coordination on developing the monthly budget and acquisition of food stuffs and cleaning detergents.
• Reporting to the management on any issues or larger repairs that need to be fixed

Requirements

Qualification

• Knowledge of office hygiene and maintenance equipment, detergents and apparatus for different types of dirt and contamination
• Sufficient knowledge in handling office cleaning chemicals and detergents
• Strong culinary skills and knowledge of cooking techniques and ingredients including commitment to food quality and presentation.
• A respectable knowledge of food handling and environmental sanitation standards
• Good time and task management skills including punctuality and ability to multi-task activities within set timeline and targets
• Excellent communication and interpersonal skills.
• Attention to detail and
• Knowledge of food safety regulations and sanitation practices.

Education:

• Culinary certification from a certified culinary school or institution.
• A degree in culinary is an added advantage
• Experience: At least 1 years of experience

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Kisumu County - 5 Positions 

Siaya County - 5 Positions 

Migori County -  5 Positions 

Nyamira County - 5 Positions

Kisii County - 5 Positions

Nairobi County - 5 Positions

Nakuru County - 5 Positions

Online - 10 Positions

We are looking to hire Sales Representatives who will be responsible for generating revenue through media sales.

Key Responsibilities:

• Meeting or exceeding sales goals.
• Negotiating with prospective clients.
• Preparing weekly and monthly sales reports.
• To perform prospecting, cold-calling, and cold emailing.
• Negotiate with clients at the early stages of cooperation.
• Develop business relationships.
• Maintaining client records. 
• Conduct market research to identify selling possibilities and evaluate customer needs 
• Actively seek out new sales opportunities through cold calling, networking and social media 
• Set up meetings with potential clients 
• Prepare and deliver appropriate presentations on products and services 
• Create frequent reviews and reports with sales and financial data 
• Participate on behalf of the company in exhibitions or conferences 
• Negotiate/close deals and handle complaints or objections 
• Collaborate with team members to achieve better results 
• Selling advertising products 
• Generating and nurturing leads.
• Contracting clients.
• Developing advertising offers.
• Gather feedback from customers or prospects and share with internal teams 

Key Qualifications.

• Degree or diploma in Sales and Marketing, Business or related field
• 3+ years of experience with B2B business development or sales
• Experience selling online advertising spaces is required.
• Experience in Media Sales and/or Digital Marketing (sold banners, articles, SM posts, printed media)
• Strong cold sales skills, strong understanding of sales techniques, particularly in cold calling and prospecting
• Proven experience in outbound sales
• Ability to handle rejection and remain persistent and motivated.
• Excellent communication skills
• Goal-driven with a proven track record of meeting or exceeding sales targets.
• Ability to learn quickly

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Key Skills & Expertise:

• Video Production: From shooting to editing, we need someone with a sharp eye for storytelling and cinematic quality.
• Photography: Capture compelling moments that tell stories of faith and community
• Motion Graphics: Create dynamic and engaging graphics that enhance our video content.
• Live-Streaming Technology: Set up, manage and broadcast a gospel show, events, worship sessions, Routines programs and special programs.
• Content Creation & Management: Develop, curate and manage content that aligns with our mission and resonates with our audience.
• Podcasting: Develop and manage our podcast series, bringing engaging gospel conversations and teachings to life.
• Camera Operation: Expertly handle cameras to capture engaging visuals for video projects and live events.
• Music Recording and Production-From recording music such as Ohangla, Benga, Bongo, Reggae, Gospels etc.

Qualifications

• A Bachelor’s degree in Film Production or any relevant field from a recognized university.
• Proven experience in multimedia production
• Strong understanding of audio-visual equipment, editing software and live-streaming tools.
• Alignment with our vision and passion for spreading the Gospel through creative media.
• Strong passion for gospel-centered media and story-telling.
• Ability to manage content across multiple platfoGirwa Radio.

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Duties and responsibilities

• Responsible for the station’s imaging
• Checking if the equipment is in good condition.
• Live assist for live shows
• Download and edit shows
• Editing TV/Radio Voiceovers and different programs
• Cutting adverts and mentions immediately after shows
• Responsible for monitoring the signal and ensuring we are on air at all times in all our frequencies.
• Responsible for all technical aspects of the department

Essential Knowledge and Skills

• Must have strong organizational skills.
• Knowledge of the Radio market, different station and programme styles, and audience demographics.
• Good knowledge and good ear for sound, music genres, artists and updates.
• Knowledge and ability to work with different Radio Automation and editing software’s.
• A high level of IT skills – particularly good word-processing and data handling skills.
• Ability to learn how to use a variety of recording equipment, and to operate different radio studios.
• Ability to conduct effective internet research, use relevant computer software for audio recording, editing, and, packaging when necessary.
• Accuracy and attention to detail.
• Creative thinking, idea generation and problem solving skills.
• Must have confidence and tenacity to pursue information and overcome obstacles.
• Ability to work independently but also as part of a team.
• Ability to work effectively under pressure, react quickly, and meet tight deadlines.
• Determination, diplomacy and excellent interpersonal skills.
• Empathy and patience, the ability to build rapport and draw information from people.
• A basic understanding of the law, ethics and industry regulation as they affect Radio production.
• Self-motivation and adaptability.

Qualifications

• At least a Diploma in Mass Media, Radio Production, Journalism or a related field.
• At least two years’ experience in radio production.
• A good overall knowledge of the radio industry and the specifics.
• Ability to read and voice scripts will be an added advantage.

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The Role:

• Reporting to the Radio Programmes Manager, the job holder will be responsible for assisting in the execution of operational policies, directives, standard procedures, processes and regulations within the department. She/he will work in partnership with the Radio editorial team to deliver outstanding content that meet the changing needs of all audiences in a competitive landscape.

Key Responsibilities:

• Overseeing the implementation of approved radio programmes and radio stations’ strategic plans.
• Implementing departmental goals, performance targets and positioning strategies.
• Evaluating the radio programmes’ effectiveness and effecting the necessary changes required for improvement.
• Implementing the performance management system in the department
• Recommending, facilitating radio production and presenting cycles at the levels of concept processing, coverage, packaging, presentation, dissemination, feedback and follow-up
• Enforcing department’s editorial, ethical, communication and administrative controls
• Overseeing the hiring, training, talent sourcing and evaluation of employees
• Overseeing the processes of work planning, resource procurement/ allocation, work performance, duty allocation, intra and inter-departmental facilitation of tasks
• Ensuring proper implementation of programme schedules for all radio stations
• Developing and delivering strategies to grow audience for radio stations across the board
• Overseeing programme quality, content and editorial guidance for radio programme productions
• Approving radio services concepts, proposals, pilots and properties based on budget projections, value and relevance of ideas, its conformity to editorial policy and station style as well as availability of required resources
• Overseeing scheduling and executing airtime orders and contracts for revenue generation.

Minimum Requirements:

Educational Requirements

• Bachelor’s degree in Communication, Public Relations or Journalism from a recognized institution
• Master’s degree in Communication Studies, Mass Communication, Public Relations, or Journalism or its equivalent from a recognized institution will be an added advantage

Professional Requirements

• Must be a registered member of a recognized and regulated professional body
• A high level of computer proficiency

Minimum Experience and Competencies

• At least three (3) years of working experience with at least four (1) years in a managerial role in a large organization.
• A comprehensive understanding of the Media sector and the Girwa’s external competitive landscape
• Deep knowledge and insight into processes, operations and KPI’s across various divisions and functions
• Comprehensive understanding of current markets, trends and issues within the broadcasting industry
• Good leadership, people management and interpersonal skills
• Good public relations, advocacy and stakeholder engagement skills.

Qualifications

• Bachelor's degree in Media or Radio Production, or in a related field
• Sound knowledge of technical aspects in radio
• Excellent organizational and interpersonal skills.
• Effective communication skills.
• Be mature and have over 1 years’ experience in the radio/media environment.
• Be conversant with what it takes to develop great radio content
• Have a positive attitude to work.
• Ability to work with a team motivating them to produce results
• Ability to manage people and plan for the department
• Flexible to work late hours and during weekends.

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Strategic Leadership:

• Develop and implement a comprehensive marketing strategy for the Radio, aligning with the overall business objectives.
• Provide strategic direction to the media and advertising agency, ensuring that all marketing efforts are cohesive and contribute to the agency’s growth and market leadership.
• Lead the internal marketing team to drive visibility, brand growth, and business development across all portfolios within the group.

Business and Partnership Growth:

• Identify and cultivate new business opportunities and strategic partnerships to enhance the agency’s market presence.
• Work closely with the sales and business development teams to create and execute marketing initiatives that drive revenue growth.
• Foster relationships with key stakeholders, clients, and partners to enhance the agency’s reputation and expand its client base.

Team Leadership and Development:

• Oversee and optimize the marketing team, ensuring that roles and responsibilities are clearly defined and aligned with business goals.
• Mentor, coach, and develop team members, fostering a high-performance culture that encourages creativity, innovation, and professional growth.
• Ensure the marketing team is equipped with the necessary skills, tools, and resources to achieve their objectives.

Business Sustainability and Performance:

• Develop and manage the marketing budget, ensuring efficient allocation of resources and maximizing ROI on all marketing activities.
• Monitor and report on key performance metrics, adjusting strategies and tactics as necessary to achieve targets.
• Champion sustainability initiatives within the marketing function, aligning marketing practices with the group’s broader sustainability goals.

Customer Experience and Engagement:

• Lead initiatives to enhance the customer experience across all touch points, ensuring a consistent and positive brand interaction.
• Develop and implement customer engagement strategies that build loyalty, advocacy, and long-term relationships with the group’s customers.
• Utilize customer insights and feedback to continuously improve marketing campaigns and initiatives.
• Digital Marketing and Innovation:
• Champion digital marketing efforts across the group, ensuring a strong online presence and leveraging digital channels for growth.
• Stay abreast of the latest trends and innovations in digital marketing, applying best practices to enhance campaign effectiveness and reach.
• Oversee the development and execution of digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.

Brand Management:

• Ensure consistent brand messaging and positioning across all the clients.
• Oversee the development and execution of brand campaigns that elevate the group’s brands in the market.
• Lead efforts to refresh and update brand identities as needed to stay relevant in the market.

Cross-Functional Collaboration:

• Collaborate with other departments, including sales, product development, and operations, to ensure that marketing strategies are aligned with business needs.
• Act as a key liaison between the marketing team and other business units within the group, facilitating communication and alignment.

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Key roles & responsibilities

• Proficiency in shooting compelling and creative videos for any production
• Preparation and maintenance of Camera and other related gears.
• Understanding story ideas and program scripts before the actual shoot
• Generating ideas and sharing them with head of news desks, editors and producers
• Efficiency in pre-production preparation
• Optimizing camera features for best results
• Proper Understanding of directing terminologies while doing Multi Camera Operations
• Setting up for any production including Live Broadcast Events
• Understanding and complying with media law and industry codes of conduct.
• Possession of other technical skills like photography, video editing, vision mixing and lighting are an added advantage.

Academic and professional /work Experience

• Diploma or Equivalent in Video production from a recognized institution or any other related field
• At least three years relevant experience as a professional videographer
• Highly skilled in creative videography and sound recording.
• Must possess basic linear editing skills
• Must be a team player

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• We are seeking a seasoned Operations Specialists to lead strategically and oversee the Human Resources function and office operations. This role calls for a proactive and experienced professional who can seamlessly integrate people management with operational efficiency. With support from a dedicated People Operations Associate and an Office Management Assistant, this position plays a key role in fostering a conducive work environment while driving operational day-to-day success.

Key Responsibilities:

Talent Acquisition & Management:

• Recruitment & Hiring: Developing and implementing effective recruitment strategies to attract sales professionals, technical support professionals, and other relevant roles. This includes leveraging online platfoGirwa Radio, networking, and employer branding, and building a strong pipeline of qualified candidates. Focus on attracting candidates with the relevant certifications where applicable and experience.
• Onboarding: Implementation of a structured onboarding program to integrate new hires quickly and effectively into the company culture and their role. This should include technical training and familiarization with the company\'s cloud infrastructure and services.
• Performance Management: Support in implementing performance management systems that align with company goals and provide regular feedback and development opportunities for employees. This may include supporting line managers to conduct performance reviews, and performance improvement plans.
• Employee Retention: Implementing strategies to retain top talent, including competitive compensation and benefits packages, career development opportunities, and fostering a positive work environment. Understanding the specific needs and motivations of broadcasting professionals is crucial here.
• Succession Planning: Identifying and developing high-potential employees to fill future leadership and key technical roles within the organization.

Employee Relations & Culture:

• Employee Engagement: Implementing programs and initiatives to foster a positive and engaging work environment. This might include team-building activities, social events, employee recognition programs, and regular pulse surveys.
• Conflict Resolution: Addressing and resolving employee conflicts and grievances in a timely and fair manner.

HR Operations & Administration:

• HR Recruitment CRM Management: Managing the company\'s Human Resources Recruitment System.
• Policy Development & Implementation: Developing and implementing HR policies and procedures that align with company goals and legal requirements.
•  Reporting & Analytics: Generating HR reports and analytics to track key metrics and inform strategic decision-making. This might include metrics related to employee turnover, time-to-hire, and employee satisfaction.
• Budget Management: Managing the HR department\'s budget effectively.
• Budgeting & Tracking: Tracking and managing the office budget, ensuring expenses are within
  allocated limits.

Facilities Management:

• Office Space Management: Overseeing the maintenance and upkeep of the office space, including cleanliness, repairs, and ensuring a comfortable and functional work environment.
• Equipment Maintenance: Managing the maintenance and repair of office equipment, including printers, copiers, computers (potentially including initial setup for new hires), and other technology. This may involve coordinating with IT.
• Inventory Management: Managing office supplies, ensuring adequate stock levels, and tracking inventory. This could be streamlined through online ordering systems.
• Health and Safety: Ensuring a safe and healthy work environment by complying with all relevant health and safety regulations. This might include emergency preparedness planning.
• Security: Maintaining office security, managing access control, and ensuring the safety of company property.

Administrative Support:

• Petty Cash Administration and Office procurement: Working with the Executive Assistant in the administration of the office Petty Cash Spend for day-to-day operations.
• Vendor Management: Managing relationships with office vendors, negotiating contracts, and ensuring timely payments.
• Record Keeping: Maintaining accurate and organized office records, both physical and digital. IV. Team & Communication:
• Communication: Maintaining effective communication with employees, vendors, and other stakeholders.
• Teamwork: Collaborating with other departments to ensure smooth office operations.
• Digital File Management: Supporting efficient and secure digital file management and storage.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1+ years of experience in HR and office management, preferably in a dynamic, fast-growing organization.
• Strong knowledge of labor laws and best practices in HR management.
• Exceptional organizational, time management, and multitasking skills.
• Proficiency in HRIS/ERP systems and operational management tools.
• Excellent interpersonal and communication skills, with a proven ability to lead and inspire teams.

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Summary

• The job holder will be responsible for ensuring that all customers, consumers, and prospects are treated in a friendly and professional manner. Additionally, they will be tasked with administering product support and resolving queries for customers at all levels.

The Customer Service Executive Position will include the following:-

• Receiving and resolving official letters, telephone calls, SMS, and walk-in customer queries.
• Making contact with GIRWA RADIO customers and consumers via email, telephone calls and SMS within the specified turnaround time.
• Receiving, translating and booking obituaries and announcements from GIRWA RADIO agents in various regions within set deadlines.
• Preparing daily revenue reports and sending them to the relevant recipients.
• Resolving any queries arising from the agents and escalating customer queries when need be.
• Assisting with office operations.
• Supervising office cleaner/Cook to ensure everything is clean and in shape.

Requirements

Skills and Personal Attributes:

• Excellent communication skills.
• Proficiency in ICT.
• High levels of integrity.
• Familiarity with current customer care trends in the market.
• Strong organizational skills.
• Pleasant and friendly demeanor.
• Consistency and reliability in work performance.
• Responsiveness to customer needs.
• Fair and objective decision-making.
• Resilience in handling challenges.
• Diplomatic conduct at all times.

Academic and Professional Experience:

• Bachelor’s degree and/or a Diploma in Communication, Marketing, or any other related field from a recognized University.
• A minimum of 1 years of experience in Marketing or Customer Care