Open Roles at Platinum Outsourcing and Logistics

Job Purpose

• To serve as the primary SPEED system expert within the coffee warehouse, ensuring accurate system usage, data integrity, user compliance, operational continuity, and timely resolution of system-related issues. The role provides first-line support to SPEED users and acts as the link between warehouse operations, management, and IT/system support

Key Responsibilities

• Act as the primary SPEED system expert and point of contact for warehouse operations.
• Ensure all warehouse transactions are accurately and timely processed in SPEED.
• Monitor system transactions and identify errors, discrepancies, duplicate entries, and data inconsistencies.
• Support users in resolving SPEED-related operational and transactional issues.
• Train and coach new and existing SPEED users on system procedures and best practices.
• Monitor user compliance with approved SPEED processes and controls.
• Conduct regular reconciliation of SPEED records against physical stock and warehouse documentation.
• Investigate system and inventory variances and escalate unresolved issues appropriately.
• Coordinate with IT/SPEED support teams on system faults, access issues, bugs, and required system changes.
• Maintain proper control over user access and ensure system permissions align with assigned responsibilities.
• Support system testing, upgrades, process changes, and implementation of new SPEED functionalities.
• Generate and review SPEED reports to support warehouse operations, inventory control, and management decision-making.
• Ensure proper audit trails and documentation for all system transactions and adjustments.
• Support stock-taking exercises, audits, investigations, and reconciliation processes.
• Identify opportunities to improve warehouse processes through effective use of SPEED.
• Escalate critical system or operational issues that may affect warehouse productivity, stock integrity, or customer service.
• Maintain confidentiality and integrity of system and customer information.
• Perform any other duties related to SPEED administration and warehouse operations as assigned.

Key Competencies

• SPEED system proficiency
• Warehouse and inventory management
• Data accuracy and attention to detail
• Troubleshooting and problem-solving
• User training and support
• Reconciliation and analytical skills
• Process improvement
• Communication and coordination
• Accountability and integrity
• Ability to work under pressure

Qualifications And Experience

• Diploma or degree in Supply Chain Management, Logistics, Information Technology, Warehouse Management, or a related field.
• At least 2–3 years' experience in warehouse, logistics, commodity handling, or a similar environment.
• Demonstrated experience using SPEED or a comparable warehouse management system.
• Strong understanding of warehouse processes, inventory control, stock reconciliation, and documentation.
• Good Microsoft Excel and data-analysis skills.
• Experience training or supporting other system users.

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Job Purpose

• To implement the HR policy and procedures to achieve the organization’s objectives in compliance with the law.

Key Responsibilities

• Draft general HR correspondence for review and approval.
• Coordinate recruitment activities, including shortlisting, interview scheduling, participation in interviews, and communication of interview outcomes.
• Follow up on approvals of employment documentation and offer letters for selected candidates.
• Track recruitment timelines and ensure timely completion of recruitment processes.
• Conduct staff induction for relevant employee categories.
• Prepare documentation for changes in employment terms, obtain relevant approvals, and advise Payroll accordingly.
• Monitor employee probation periods, contract expiry dates, and prepare relevant documentation in good time.
• Manage the HR helpdesk for assigned departments and provide timely support on employee matters.
• Prepare HR reports, including HR statistics, disciplinary reports, training feedback and evaluation reports, and Works Council action trackers.
• Coordinate training administration, including NITA applications, training memos, trainer bookings, LPO follow-ups, attendance records, certificates, evaluations, and internal training.
• Issue pre-alerts on fixed-term contract expiry dates and coordinate timely renewals or terminations in good time.
• Maintain and update departmental organograms as changes occur and at least monthly.
• Ensure new employee files are opened promptly, properly maintained, and continuously updated with relevant documentation and correspondence.
• Manage disciplinary processes for supervisory-level staff and below, including witness statements, show-cause notices, hearing coordination, minutes, outcome correspondence, and filing of disciplinary records.
• Coordinate Works Council meetings and follow up on outstanding action points to closure.
• Coordinate and follow up on document flow to and from supply chain sites, ensuring timely submission, tracking, and retrieval of required documentation.

Qualifications

• Degree or Higher Diploma in Human Resources Management.
• Member of the Institute of Human Resources Management (IHRM)
• Knowledge of Labour Laws
• Experience in handling mass recruitment, disciplinary and grievance handling for large workforce

Key Skills

• Communication & interpersonal skills
• Recruitment & interviewing
• Employee relations
• Conflict resolution
• Problem-solving & decision-making
• Organization & time management
• Labor law & compliance
• Payroll & HR administration
• Negotiation skills
• Confidentiality & integrity
• Teamwork & stakeholder management
• Office Suite proficiency

Experience

• 3 Years