Open Roles at Sawari Hospitality Solutions

About the Role

• We are looking for a hardworking and self-motivated steward to join our team at Sawari hospitality Solutions. Upon onboarding, you will undergo foundational training to further prepare you for contract jobs in restaurants, hotels and catering companies across Nairobi.
• To be successful in this role, you require sharp organizational and communication skills; competency to work independently with minimal supervision; outstanding work efficiency and an ability to function as a supportive team player.
• Upon demonstrated job performance excellence, kitchen stewards will be considered for numerous growth opportunities within their desired field of interest.

Key Responsibilities

• Ensure the kitchen is clean, well maintained and organized at all times.
• Ensure floors are clean and dry at all times.
• Adhere to all sanitation and safety guidelines.
• Dispose of waste as per the hotel and authority standards, and adhere to recycling guidelines.
• Carry out general cleaning as directed; this includes sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers.
• Ensure waste bin areas are kept clean and tidy.
• Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
• Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
• Clean and sanitize dishes and related service ware following established procedures.
• Cleans large equipment as assigned, following established procedures.
• Clean and maintain floors and walls in the kitchen and dish washing area as per the standard procedures.
• Wash, wipe, sort, stack dishes, and load / unload the dishwasher.
• Wash, wipe, sort, stack and store all cleaned items in an organized and safe manner.
• Remove any broken or chipped service items from circulation and update the breakage and inventory register.
• Consistently adhere to SDS (Safety Data Sheet) related to the proper and safe use of chemicals in the workplace.
• Check all chemical levels and inventory.
• Clean, sanitize and close workstations.
• Ensure all equipment is clean and in good working order.
• Use and maintain all equipment according to manufacturer and department guidelines.
• Report any maintenance or hazard issues to the chief steward / stewarding manager.
• Assist in light food preparation as directed by the manager or chef on duty.
• Assist in serving food and beverages to guests in the dining room as directed by the manager or chef on duty.

Requirements

• At least 1-year of working experience as a kitchen steward with a high school diploma or a certificate in food preparation, nutrition or sanitation and food safety.
• Preferably have knowledge and proficiency to operate industrial dish washers.
• Exceptional problem-solving, communication, organization and interpersonal skills.
• Willingness to work during peak hospitality hours; this includes nights, weekends, and holidays.
• Good verbal and written communication skills.
• Strong ethics, integrity and dependability.
• An ability to work independently, belief in a strong team culture, and a desire to blaze the trail for high performance

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About the Role

• We are seeking a talented and motivated individual to join our culinary team as a Commis Chef within a luxury 5-star hotel environment. The ideal candidate will have a passion for culinary excellence, a strong foundation in theoretical and practical kitchen operations, and a commitment to delivering memorable dining experiences to all guests.

Key Responsibilities

Food Preparation:

• Assist in the preparation of high-quality dishes under the guidance of senior chefs.
• Follow recipes, portion controls, and presentation specifications to ensure consistency.

 Inventory Control:

• Receive and inspect ingredients to ensure freshness and quality.
• Assist in the proper storage and organization of all food items in accordance with health and safety standards.

Cooking Techniques:

• Develop skills in various cooking techniques.
• Work with different kitchen equipment and tools to enhance culinary proficiency.

Team Collaboration:

• Work closely and communicate efficiently with the kitchen sections to ensure a smooth workflow during service.
• Manage designated stations in the kitchen, ensuring all components are ready for service.

Quality Control:

• Assist in maintaining high standards of food quality, taste, and presentation.
• Strictly follow recipes and cooking techniques provided by the executive and sous chefs.
• Participate in instructional trainings, tastings, and evaluations to refine culinary techniques.

Cleanliness and Sanitation:

• Adhere to proper hygiene and sanitation practices, including regular handwashing and wearing appropriate protective gear.
• Contribute to the cleanliness of the kitchen, equipment, and workspaces.

Menu Development Support:

• Provide support in the development and execution of new menu items and special dishes.
• Contribute creative ideas to enhance the overall dining experience.

 Adaptability:

• Adapt to changes in the kitchen environment and respond positively to feedback and constructive criticism.
• Demonstrate a willingness to learn and grow in the culinary field.

Requirements

• Previous experience as a Commis Chef in an upscale hotel or fine dining restaurant is preferred.
• Culinary degree, diploma, or equivalent culinary training.
• Strong knowledge of culinary techniques, food safety, and sanitation practices.
• A keen eye for detail and meticulous execution of outlined recipes.
• Ability to stand for extended periods and lift up to 25 kilograms.
• Ability to work efficiently in a high-pressure, fast-paced environment.
• Basic knowledge of food safety and sanitation practices.
• Excellent teamwork and communication skills.
• Flexibility to work evenings, weekends, and holidays as per the business needs.

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About the Role

• We are seeking a skilled and passionate individual to join our team as Casual Barista within a bustling 5-star hotel environment.
• The ideal candidate will bring a love for coffee craftsmanship, exceptional guest service, and a warm personality to enhance the overall experience in a luxury hospitality setting.

Key Responsibilities

Espresso Preparation:

• Expertly prepare a variety of espresso-based beverages, ensuring quality and consistency.
• Utilize knowledge of coffee beans, grind settings, and brewing techniques to create exceptional drinks.

Guest Service:

• Provide friendly and personalized service to guests, taking and fulfilling orders with a focus on exceeding expectations.
• Engage with patrons to create a welcoming and enjoyable coffee experience.

Menu Knowledge:

• Demonstrate a deep understanding of the coffee menu, including specialty drinks and seasonal offerings.
• Educate guests on different coffee beans, flavor profiles, and brewing methods.

Maintaining Cleanliness:

• Keep the coffee preparation area clean and well-organized, adhering to health and safety standards.
• Regularly clean and maintain coffee machines, grinders, and other equipment.

Transaction Management:

• Accurately handle digital and cash transactions, provide change if necessary, and process credit card payments.
• Keep track of sales and manage the register efficiently to ensure no discrepancies are present.

Upselling and Recommendations:

• Suggest additional items, such as pastries or specialty add-ins, to enhance the guest's coffee experience.
• Promote special promotions or featured items to drive sales.

Collaboration with Team:

• Coordinate with other hotel staff, including kitchen and service teams, to ensure seamless service and guest satisfaction.
• Communicate effectively with colleagues to maintain a smooth workflow.

Adherence to Brand Standards:

• Follow the hotel's standards for presentation, including uniform appearance and adherence to brand guidelines.
• Represent the hotel with professionalism and enthusiasm.

Requirements

• A minimum of 6 months working experience in a restaurant or hotel with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non-hospitality management degree/diploma.
• A minimum of 6 months working experience in a specialty coffee shop or hotel with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non- hospitality management degree/diploma.
• Previous experience in a high-end setting preferred.
• Barista training or certification is preferred.
• Strong knowledge of coffee beans, brewing techniques, and flavor profiles.
• Exceptional communication and teamwork skills.
• Attention to detail and the ability to multitask in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as per the business needs.

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About the Role

• We are seeking an enthusiastic and skilled Casual Bartender to join our distinguished team and work within a bustling 5-star hotel environment. The ideal candidate will bring creativity mixology expertise, and exceptional guest service to an upscale bar environment. This role offers an exciting opportunity to contribute to the luxury hospitality setting through the delivery of top-notch beverage experiences to esteemed guests.

Key Responsibilities

Cocktail Crafting & Beverage Dispensing:

• Create and serve a variety of signature and classic cocktails with precision and flair.
• Customize drinks to accommodate guest preferences and dietary restrictions.
• Dispense beverages as per the standard operation procedures following the guest’s request.

Guest Engagement:

• Provide attentive and personable service to guests at the bar.
• Engage with patrons to ensure a memorable and enjoyable experience.

Product Knowledge:

• Demonstrate a deep understanding of the beverage menu, including wines, spirits, and other offerings.
• Stay informed about current mixology trends and incorporate them into the bar's offerings.

Bar Setup and Maintenance:

• Set up the bar area before service, ensuring cleanliness and organization.
• Regularly check and restock bar supplies, including glassware, garnishes, and liquors.

Guest Education:

• Educate guests on the characteristics of various spirits and wines, providing recommendations when requested.
• Offer insights into the creation and history of specific cocktails.

Upselling and Revenue Generation:

• Suggest premium and specialty beverages to enhance the guest experience.
• Encourage participation in promotions and upsell high-margin items.

Compliance and Safety:

• Adhere to all alcohol service laws and regulations.
• Maintain cleanliness and safety standards in the bar area, following health and safety guidelines.

Team Collaboration:

• Coordinate with servers, kitchen staff, and other team members to ensure seamless service.
• Communicate effectively with colleagues to maintain a smooth workflow.

Requirements

• At least 6 months working experience within a bar or beverage service operation with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non-hospitality management degree / diploma.
• Proven experience as a bartender in a high-end hotel, upscale bar, or fine dining establishment.
• Extensive knowledge of mixology, cocktails, and beverage trends.
• Exceptional guest service and communication skills.
• Familiarity with POS systems and cash handling.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as per the business needs.

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About the Role

• We are seeking dynamic and guest-service-focused individuals to join our team as Casual Servers within a bustling 5-star hotel environment. The ideal candidates will have a passion for seamless execution of exceptional service, possess excellent communication skills, a strong background in banquets and event service, and thrive in a fast-paced luxury hospitality setting.

Key Responsibilities

Guest Service:

• Provide warm and personalized service to guests, ensuring a memorable dining experience.
• Greet guests upon arrival, assist with seating arrangements, and provide menus.Offer recommendations and answer questions about menu items, ensuring guests' needs are met.

Order Management:

• Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly.
• Ensure orders are delivered in a timely and organized manner, adhering to quality standards.

Knowledge of Menu:

• Possess in-depth knowledge of the menu, including ingredients, preparation methods, and potential allergens.
• Stay informed about daily specials and promotional offerings.

Upselling and Recommendations:

• Proactively suggest additional items or upgrades to enhance the guest experience.
• Provide recommendations for wine pairings and other beverage options.

Table Maintenance:

• Monitor and maintain cleanliness and organization of tables, chairs, and dining areas.
• Attend to guests' needs throughout the meal, including refilling drinks and clearing empty plates.

Banquet Set-Up:

• Assist in the set-up of banquet rooms, ensuring all tables, chairs, linens, and table settings are arranged according to event specifications.
• Collaborate with the banquet team to arrange décor and other event elements.

Team Collaboration:

• Collaborate effectively with kitchen and bar staff to ensure seamless service.
• Communicate guest feedback and special requests to relevant team members.

Upscale Presentation:

• Present a polished and professional appearance, adhering to the hotel's grooming and uniform standards.
• Handle silverware, glassware, and other tableware with care and precision.

Adherence to Policies:

• Adhere to health and safety regulations, food handling guidelines, and hotel policies.
• Maintain a high level of cleanliness in personal work areas and adhere to hygiene standards.

Requirements

• A minimum of 6 months working experience in a restaurant or hotel with a degree / diploma / certificate in hospitality management OR 2 years working experience in a restaurant or hotel with a non-hospitality management degree/diploma.
• Previous experience in a high-end restaurant or luxury hotel setting preferred.
• Exceptional guest service and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of fine dining etiquette and service standards.
• Strong communication and teamwork skills.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as per the business needs.