Open Roles at Solvo Global

About the Role

• The Leave of Absence (LOA) Specialist is responsible for managing employee leave cases across multiple U.S. states, ensuring compliance with federal and state regulations while providing exceptional support to employees, managers, and HR teams throughout the leave process.

Key Responsibilities

• Manage and coordinate all types of leave cases, ensuring compliance with FMLA, state leave laws, and company policies.
• Determine leave eligibility, review medical certifications, and administer leave programs within required timelines.
• Serve as the primary point of contact for employees, managers, and HR regarding leave-related inquiries.
• Guide employees and leadership through the leave of absence process, explaining policies and procedures clearly.
• Prepare and distribute required leave documentation, including notices, certifications, forms, and correspondence.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 3–5 years of HR experience, preferably in Leave of Absence (LOA) administration.
• Experience in related fields such as Disability Management, Benefits, Workers’ Compensation, Healthcare, Medical Billing, Payroll, Safety, or Customer Service will also be considered.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) and HRIS systems.

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About the Role

• We are seeking a highly organized and proactive Scheduler to join our team. This position is responsible for coordinating schedules, managing coverage needs, and ensuring seamless communication between clients, caregivers, and internal teams.

Key Responsibilities

• Coordinate and manage caregiver and client schedules.
• Handle schedule changes, cancellations, call-outs, and urgent coverage needs.
• Communicate scheduling updates and changes in a timely and professional manner.
• Maintain accurate records within scheduling systems.
• Monitor schedule coverage and proactively resolve conflicts or gaps.
• Support operational efficiency through effective schedule management.

Required Qualifications

• Previous experience scheduling medical appointments, healthcare services, homecare services, or caregiver schedules.
• Experience working in healthcare, homecare, or similar care-based scheduling environments.
• Advanced English proficiency (C1).
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask and perform effectively in a fast-paced environment.
• Proficiency with Microsoft Excel, Outlook, and Teams.

Preferred Qualifications

• Experience using WellSky or similar scheduling/workforce management systems.
• Experience managing high-volume scheduling operations.

What We Offer

• Competitive compensation package.
• Professional and collaborative work environment.
• Opportunity to gain experience within healthcare and homecare operations.