Job Openings at Sun King (Formerly Greenlight Planet)

The Product Analyst will drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, support product launches and being the voice of the customer.

What you would be expected to do

New Product Identification

• Appraise new product ideas and strategize appropriate Go-To-Market (GTM) plans
• Conduct secondary market research, analyze market data, identify consumer behaviors and trends, make recommendations, and provide launch strategies.
• Conduct primary research on specific products, gather and synthesize results.
• Identify competitors, gather information, and analyze the competition's strengths and weaknesses. Document Greenlight Planet’s competitive advantage and generate reports and presentations on the findings.

New Product Pilots

• Formulate ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy.
• Monitor pilot project performance and present the findings to key internal stakeholders.
• Identify product regulatory standards / technical requirements and ensure compliance. Ensures that third parties comply and are familiar with all business processes and policies.
• Support the execution of product pilots as needed by Product Managers. 

New Product Introduction

• Support Marketing and the Training Department with technical documentation and market data.
• Respond in a timely manner to all requests and enquiries for product information or changes. Assess the need for any requested changes as well as their potential impact.
• Support customized branding requirements from key partnerships.

Any other business

• Any other business as assigned by your supervisor

You might be a strong candidate if you

• Hold a bachelor’s degree in business, economics, mathematics, engineering, or related experience.
• Have knowledge of business operations and process operations.
• Have developed value propositions for new products
• Have validated value propositions for new products
• Have a minimum of 2 years previous product analysis or market research experience.
• Are open to travel at least 10% of the time.
• Have extensive knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and/or Google Workspace (Forms, Sheets, Docs, Slides).
• Exhibit critical thinking skills: Strong ability to structure problems and drive towards solutions even in ambiguous situations
• Display excellent communication and stakeholder management skills, and the ability to handle challenges at a rapidly growing organization. You can communicate product decisions in the lens of multiple stakeholders
• Have excellent time management skills.
• Demonstrate an entrepreneurial spirit and ability to work independently, ability to figure things out with innovative thinking, problem-solving skills, and presence of mind.

go to method of application »

Full stack software engineers are accountable for the full life cycle of feature scoping, development, release and support. The purpose and the scope of the software engineer would be  to build scalable, replicable software system that supports tens of partners, thousands of customers, payments and CSMs

What you would be expected to do

Understand requirements

• Works with the product manager to turn product requirements into actionable software tasks. This includes defining user experience, user interface and data inputs/outputs                           
• Implements requirements both to the letter and spirit of acceptance criteria. Ask good questions during requirements grooming. However they may spend a lot of time on a low priority task or require very detailed specifications. Mixed estimation accuracy.

Systems architecture

• Describe how the requirement links back to the system architecture or changes required in architecture.
• Beginning to show the ability to discuss technical topics with non-technical stakeholders. 
• Can fluently discuss topics with correct vocabulary. 
• Developing pattern matching and simplification skills.

Feature development (mobile/web/APIs)

• Feature development work is focussed on web, mobile and API application. The features being developed should be based on a high quality of code and be released within development iterations.         
• Understands branching strategies from a couple of teams and approaches and can provide pros and cons. 
• Understands work tracking and adheres to standards. 
• Able to provide good feedback and opinions for improving team processes.           

Quality assurance

• Code quality tests built within the feature. Tests of releases on staging before production.
• Accepts constructive feedback well and can implement it quickly in and out of code reviews. 
• Provides quality guidance to associate/junior engineers.

Iteration management 

• The feature lead takes full ownership of the feature being released and communicates with relevant stakeholders about the progress of the release and whether there are any blockers
• Can manage a development iteration from scoping, daily standups through release and review. 
• Can estimate story points for tasks. Scopes out requirements into sub tasks and can assign them to different team members. 
• Identifies challenges during the sprint and proactively communicates if timelines will not be hit.

Investigation & analysis 

• Identifies root causes of issues and can use analytic tools (SQL queries etc) to provide evidence base
• Can easily understand error logs and figure out the severity of an issue/bug in live environments and how that will affect users. 
• They are also able to write up detailed incident reports specifying updates required and the way forward

Customer satisfaction

• Partners, end-customers and internal teams love what we make and how we make it       
• Has a deep understanding of user needs. 
• Can identify potential improvements.  
• Actively manages expectations of key stakeholders to expected delivery or resolution timelines.

Technical support

• On call for software specific support tickets. 
• Resolution of ticket or escalation based on severity of event
• Identifies opportunities for improvement in support services to reduce time spent on activities

Infrastructure & operations (devops) 

• Responsible for monitoring and maintaining of production systems and responding to incidents involving them.
• Can use well-developed Google-Fu to sort through issues and environmental differences. Understands environment progression for lower environments and has optimised their setup for debugging.

You might be a strong candidate if you

• Possess familiarity, or willingness to learn core technical stack, currently: Node.js, Sails.js, React, React Native, PostgreSQL, Git, Trello, Google Cloud Platform, CircleCI
• Have BS/MS Computer Science or equivalent professional experience