Jobs at International Rescue Committee

• The Project Manager will be responsible for special projects, the first of which will be focused on the change management and implementation process of the new P&C team. They will partner with the Senior P&C Director and other key colleagues by providing high quality project management and support of organizational development. In addition to their responsibilities within the P&C launch, they will also support other strategic projects across P&C’s remit, as needed.

Key Areas of Focus:

Project Management

• Provide project management leadership and support to the People & Culture team on a variety of global projects, initially focusing on the P&C Implementation team throughout FY24.
• Drive project prioritization, design, timelines, and delivery. Particular focus on problem solving issues including applying a “roll up the sleeves and fix it” attitude.
• Facilitate effective collaboration of project contributors across partner functions to deliver efficient and timely project delivery.
• Document internal interviews, focus groups and stakeholder engagement.
• Integrate and manage the program timeline by identifying all project internal & external interdependencies.
• Develop decision logs for project sponsors throughout the duration of projects.
• Create and maintain budget analysis and reporting, including budget proposals, funding models, and scenario planning for the P&C implementation.
• Use established criteria and tools to effectively and efficiently facilitate and report against program execution with measurable results.
• Perform risk and issue management at the program level: Collaborate with all project leadership to identify risks and issues that are not visible at the task level but impact the overall project or broader program/portfolio.
• Schedule and deliver regular updates to project sponsors and IRC leadership.
• Clearly demonstrate the ability to be a project’s subject matter expert and central, trusted source of all critical information.

Organizational Design & Development

• Support in the organization development, culture design, and change management of various P&C strategic projects.
• Ensure the execution of transformation projects are delivered on time and on budget, ensuring employees are well-prepared for the changes to achieve desired outcomes.
• Design organizational charts for various organizational design scenarios, analyzing the cost benefit of each scenario
• Draft communications that explain proposals, decisions, and supporting data in a clear, compelling and visually appealing manner.

Demonstrated Skills and Competencies:

• Excellent project leadership, management and organizational skills including creation of and execution on detailed work plans, close attention to detail, and superior time management
• Experience in change management and/or organizational development is preferred
• A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct
• “Client-first” approach: ability to listen and understand the needs of office, units and country teams and incorporate them into processes, tools, and approaches
• Experience interacting and communicating effectively with members of a complex organization at multiple levels
• Ability to develop insight and well-supported opinions based on varying feedback from wide range of stakeholders and independent research
• Ability to anticipate and assess situations accurately and recommend/implement effective courses of action required.
• Highly collaborative, inclusive, consultative, and resourceful work style
• Outstanding interpersonal, presentation, verbal, and written communication skills
• Exceptional discretion and confidentiality in dealing with sensitive material
• Excellent judgment, tact, initiative, creativity, critical thinking, problem solving, and self-motivation
• Strong skills in MS Office including exceptional PowerPoint and Excel skills; Internet Research; Collaboration Platforms such as MS Teams and Zoom
• Knowledge of spoken and written French, Arabic or Spanish a strong plus

Closing date

3 Jun 2024

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• The Senior Director, People & Culture will develop and lead a highly effective, strategic People & Culture team across IRC’s 6 regional units (Asia, East Africa, Great Lakes, Latin America, Middle East, West Africa), Emergency & Humanitarian Action Unit, and Technical Excellence team to ensure the organization has the structure, culture and talent needed to deliver on global program goals and effectively serve its clients. This individual is a core member of the CRRD senior leadership team, and serves as strategic partner, advisor, and coach with a particular focus on ensuring a safe and welcoming culture for all people, organizational performance, and efficiency and effectiveness of work processes.

Major Responsibilities

• Lead People & Culture for CRRD, including the collaborative development of strategic plans in the areas of succession and workforce planning, talent acquisition, talent management, employee relations, compensation & benefits, employee engagement, and people analytics, all fully infused with a deep commitment to employee well-being, safeguarding, and equitable and inclusive practices.
• Serve as CRRD senior leadership’s focal point for the department’s People & Culture annual strategic goals.
• Lead the development of a comprehensive approach to ensure CRRD staff experience IRC’s full suite of Staff Care and Safeguarding; Learning and Development; and Gender, Equality, Diversity & Inclusion commitments.
• Evaluate, build and facilitate People & Culture functional capacity and service delivery for CRRD in collaboration with the CRRD P&C Leadership Team.
• Promote the IRC Way, the values that are critical for a safe and inclusive work environment and reinforce our commitment to the well-being and duty of care of all colleagues
• Lead, empower and mentor direct reports, including communicating clear expectations, co-creating performance objectives, providing regular and timely constructive performance feedback, and supporting their overall well-being and professional aspirations.
• Advise, counsel and/or lead, where appropriate, large or complex Employee Relations matters in partnership with IRC’s Employee Relations and Ethics & Compliance Unit
• Travel to all regions as and when needed to provide in-person leadership, support, technical trainings and/or management of special projects
• We are an organization that is continually growing and changing, and the responsibilities of this role will reflect these shifts over time.

Key Working Relationships
Position Reports to: Dual reporting line to Chief Human Resources Officer and SVP, CRRD
Direct Reports: 8-10+ senior, experienced P&C professionals, the majority at Director level
Key Internal Relationships

• CRRD Senior Management Team, Regional staff, Country Directors and HQ staff
• Global P&C team across all of the HQ functional teams and at the regional and country level

Key External Relationships: INGO counterparts; legal counsel; P&C associations and networks
Job Requirements

• Fifteen+ years of progressive professional P&C-related experience with a minimum of 5 years at a regional level
• Genuine commitment to fostering equity, inclusion and belonging in the workplace, with experience in establishing a supportive workplace for under-represented groups and accelerating their professional development
• Experience supporting groups of 1,000+ employees at multiple organizational levels, cultures and locations within a regional or global environment required
• Experience in emergency response, conflict zones and/or humanitarian aid sector preferred
• Demonstrated success in supporting key senior management and building strong, trusted relationships
• Excellent management and leadership skills including coaching, mentoring, and performance management
• High degree of comfort and successful track record supervising in matrixed environments
• Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work
• Broad knowledge and experience across the spectrum of People & Culture competencies
• Ability to work, manage, and meet deadlines in a fast-paced environment; exceptional problem solving and decision-making skills needed
• Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments required
• Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support
• Excellent analytical, project management and organizational skills including detailed work planning and superior time management skills
• Fluency in Arabic, French and/or Spanish is advantageous
• Ability to travel globally up to 25% of the time, occasionally on short notice

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• The Scaling and Systems Senior Specialist will play a pivotal role in supporting technical advisers and where required country programs in using governance strategies and approaches to support IRC country programs outcome targets, scaling efforts, and effectively engaging national and local systems.
• The Scaling and Systems Senior Specialist will be the custodian of the improved scaling manual/handbook that was first developed under the Ahlan Simsim Early Childhood and Development project, revise and adapt as necessary to support uptake and utilization by country programs. The position will also help to facilitate an adaptive learning and iterative change process. The role will also include co-designing and co-facilitating an initial scaling workshop and subsequent in-person and virtual workshops to continuously adapt and scale proven interventions as well as feeding into a global publication drawing insights from multiple IRC country programs.

Specific responsibilities will include:

Functional Leadership

• Lead on designing and deploying scaling resources and tools in collaboration with technical sector leads supporting CPs with their outcome targets and scaling ambitions.
• Develop in close collaboration with IRC Director – Impact at Scale – plausible scaling pathways informed by and aligned with country-level strategies and donor priorities.
• Be an internal Scaling Champion across the IRC to ensure that country programs' scaling plans and approaches are visible and understood by the organization.
• Work closely with the Senior Director, Governance Technical Unit, and Vice President, Humanitarian Systems Change to support key internal leadership stakeholders in understanding the importance of in-country policy influencing and advocacy for scaling and systems change.
• Work closely with the Senior Technical Adviser on Governance and Systems Strengthening to research and understand donor partnership philosophies, strategies, and priorities and align with country scaling strategies/plans.
• Liaise with colleagues in the Policy and Advocacy team on policy change and advocacy efforts as they relate to scaling.
• Work in coordination with the Governance and Systems MEAL specialist to develop monitoring and evaluation (M&E) strategies and indicators for scaling and support utilization of data to inform the scaling work and process.

Technical Support

• Support Governance TAs in the delivery of a strategy that drives scale through systems-strengthening/change interventions in countries that have scaling ambitions around the treatment of malnutrition for example.
• Directly provide technical support to CPs, multi-country, and/or multi-region with strategic ‘big bet’ business development opportunities where ‘impact at scale’ is a significant component.
• Support work in coordination with the governance unit on political economy analysis (PEA), stakeholder analysis, and other context analysis tools as relevant for each country context.
• Use data and information from context analysis (PEA and stakeholder analysis) to inform and support co-design workshops with country programs.
• Develop training resources to increase the understanding of TE staff of scaling strategies and pathways.

Learning

• Lead on learning as it relates to scaling and systems internally and externally.
• Draw on lessons from ongoing IRC strategic projects such as Ahlan SimSim, Gavi, and Playmatters amongst others, and systematically apply them in new business development opportunities including providing backstop support to various technical teams working on and with sector-related service delivery systems.
• Coordinate closely with the IRC global partnerships team to ensure learning from scaling and partnerships work is embedded and influencing IRC partnership and scale ambitions.
• Lead on learning agenda and learning goals for Scaling and Systems in collaboration with the Governance Researcher and Best Use of Resources team (Airbel) including learning about the process and challenges of scaling and working with the government, sharing learning and experience across the organization to promote learning across contexts (including facilitating learning spaces and forums).
• Represent the governance technical unit in meetings and conferences to ensure that learning is shared externally.
• Document learning from scaling and inform the adaptation of the scaling handbook.

Key Working Relationships:

• Position Reports to Senior Director, Governance Technical Unit
• Position indirectly reports to: N/A
• Position indirectly supervises: N/A but may potentially supervise occasional consultants and/or interns.

Other Internal and/or external contacts:

• Internal**:** Director, Impact at Scale; Deputy Director, Governance; STA, Governance and Systems Strengthening; other technical unit staff (Education, Health, Violence Prevention and Response, Economic Recovery and Development), Airbel and GEDI unit; Deputy Director of Programs, Governance coordinators.
• External**:** Government officials; Civil Society leaders; Implementing partner organizations; Community representatives

Requirements:

• At least 8 years of experience working in partnership with Government, CSOs, or other local organizations at an international NGO or similar organization.
• Knowledge and experience working in a developing and conflict-affected country context.
• Experience facilitating or co-facilitating workshops and meetings; comfortable managing group dynamics, leading workshops, and activities, and keeping agenda on track and directed at end goals.
• Experience in developing and deploying context-relevant scaling strategies and pathways in multiple contexts.
• Experience in managing or co-managing multi-stakeholder initiatives, capacity to understand and adapt to different institutional cultures, and relational ease with both high-level government representatives and technical staff.
• Knowledge and practical application of scaling literature and systems change processes is preferred.
• Strong interpersonal communication and problem-solving skills.
• Strong planning, organizing, and team-building skills.

Demonstrated Skills and Competencies:

• Excellent verbal and written communications skills
• Strong organizational and time-management skills; proven ability to prioritize and deliver projects on time and independently.
• Demonstrated ability to navigate a dynamic, cross-functional, global team structure in a large multi-national organization.
• Demonstrated ability to work effectively with internal and external stakeholders at all levels.
• Strong analytic problem-solving skills.
• Highly proficient in Microsoft Office suite.
• Ability to manage and work through change proactively and positively.

Education: 

• Bachelor’s Degree in public administration, development economics, conflict management, public policy, political science, international development, or another relevant field. Master’s Degree preferred.

Language Skills: 

• Excellent spoken and written English. Proficiency in an additional IRC language (Arabic, French and Spanish,) is desired.

Working Environment: Standard office working environment. This role may have some international travel up to 40% of the time.