Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 15, 2024
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prima...
    Read more about this company

     

    Relationship Manager - Private Banking

    Job Description

    • To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Experience Required
    Main Market Clients
    Personal and Private Banking
    5-7 years

    • Experience in developing and executing campaign solutions and experience in the use of analytical skills when detecting patterns, brainstorming, observing, interpreting data, and making decisions based on the multiple factors and options available.

    Additional Information

    Behavioral Competencies:

    • Challenging Ideas
    • Convincing People
    • Developing Expertise
    • Developing Strategies
    • Directing People

    Technical Competencies:

    • Competitor Analysis
    • Conducting Research
    • Data Analysis
    • Developing Marketing Insights
    • Financial Acumen

    go to method of application »

    Head, Client Experience

    Job Description

    • To lead bank-wide Client Experience (CX) strategy and scorecard formulation and enable the execution of a consistent pro-active approach to client experience for Personal & Private Banking (PPB) , other Business units. To set and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify sustainable resolution to client and staff friction points to shift overall client experience through actionable insights and analysis. 

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Business Commerce
    Experience Required
    Client Coverage
    Personal and Private Banking
    8-10 years

    • Experience in managing complex service environments. Significant experience in all facets of the banking service environment and associated products, processes and systems. Experience and knowledge of dealing with client relevant legislation and how it is implemented in a banking environment

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Developing Strategies
    • Directing People
    • Inviting Feedback
    • Resolving Conflict

    Method of Application

    Use the link(s) below to apply on company website.

     

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Standard Bank Group Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail