Remote Roles at Core Code io

About the job

• We are seeking a highly organized, proactive, and customer-focused Customer Service & Admin Assistant to provide excellent customer support while assisting with daily administrative and operational tasks. The ideal candidate is a strong communicator who can manage customer inquiries, maintain accurate records, coordinate schedules, and support internal teams while ensuring a professional and positive customer experience.

Responsibilities

• Respond to customer inquiries through email, phone, chat, and other communication channels.
• Provide accurate information and timely solutions to customer questions and concerns.
• Handle customer requests, complaints, and follow-ups in a professional and empathetic manner.
• Escalate complex customer issues to the appropriate team when necessary.
• Maintain accurate records of customer interactions, requests, and resolutions.
• Manage calendars, appointments, meetings, and scheduling requests.
• Organize and maintain digital files, documents, records, and databases.
• Perform data entry and update customer and administrative information.
• Prepare and update reports, spreadsheets, documents, and presentations.
• Monitor administrative tasks, deadlines, and follow-ups to ensure timely completion.
• Coordinate information and requests between customers, internal teams, and external contacts.
• Assist with invoices, expenses, orders, and other administrative processes when required.
• Support onboarding, internal projects, and other operational activities.
• Identify recurring customer or administrative issues and communicate them to the appropriate teams.
• Maintain confidentiality when handling customer, employee, and company information.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Strong problem-solving and active listening abilities.
• Ability to manage multiple customer and administrative tasks simultaneously.
• Strong follow-up and task-management skills.
• Proficiency with Google Workspace or Microsoft Office.
• Comfortable using CRM systems, spreadsheets, calendars, email, chat, and other digital tools.
• Ability to communicate professionally with customers and internal teams.
• Ability to work independently and take initiative.
• Professional, reliable, empathetic, and proactive approach.

Requirements

• Previous experience in customer service, administrative support, office administration, virtual assistance, or a similar role.
• Experience handling customer inquiries and administrative tasks.
• Experience using CRM systems, spreadsheets, calendars, or other business software.
• Strong computer and digital skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaborate effectively with remote teams.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, dependable, and customer-oriented attitude.
• English proficiency is required if the position involves supporting English-speaking customers, clients, or teams.

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About the job

• We are seeking a proactive and results-driven Business Development Executive to identify new business opportunities, build strategic relationships, and drive revenue growth. The ideal candidate is confident, commercially minded, and skilled at developing prospects into qualified opportunities while maintaining strong relationships with clients and business partners.

Responsibilities

• Identify and research potential clients, target markets, and new business opportunities.
• Develop and execute outbound business development strategies to generate new leads.
• Prospect through phone calls, email, LinkedIn, networking, referrals, and other channels.
• Build and maintain relationships with prospective and existing clients.
• Conduct discovery conversations to understand client needs, challenges, and business objectives.
• Present the company's products or services and communicate their value effectively.
• Qualify leads and manage opportunities throughout the business development process.
• Prepare proposals, presentations, quotations, and other sales materials when required.
• Negotiate commercial terms and support the closing of new business.
• Maintain an accurate and up-to-date sales pipeline in the CRM.
• Follow up consistently with prospects and clients to move opportunities forward.
• Track business development activities, pipeline performance, conversion rates, and revenue opportunities.
• Collaborate with Sales, Marketing, Operations, and other internal teams to support business growth.
• Monitor market trends, competitors, and customer needs to identify new opportunities.
• Meet or exceed business development, pipeline, and revenue targets.

Required Skills

• Excellent verbal and written communication skills.
• Strong business development and sales skills.
• Strong prospecting, negotiation, and closing abilities.
• Excellent relationship-building and networking skills.
• Strong presentation and persuasion skills.
• Excellent active listening and discovery skills.
• Strong analytical and market research abilities.
• Results-oriented mindset with a focus on achieving measurable goals.
• Strong organization, follow-up, and time-management skills.
• Comfortable using CRM systems, LinkedIn, email, sales tools, and other digital platforms.
• Ability to work independently and collaborate effectively with cross-functional teams.

Requirements

• Previous experience in business development, sales, account management, or a similar commercial role.
• Proven experience generating new business opportunities and managing a sales pipeline.
• Experience with outbound prospecting and lead qualification.
• Demonstrated ability to meet or exceed sales, pipeline, or revenue targets.
• Strong negotiation, communication, and interpersonal skills.
• Ability to manage multiple business opportunities and priorities simultaneously.
• Ability to work effectively in a remote and fast-paced environment.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, strategic, and results-driven attitude.
• English proficiency is required if the position involves working with English-speaking clients or markets.

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About the job

• We are seeking a highly organized, detail-oriented, and reliable Document Processing Specialist to manage, process, verify, and maintain documents and information across internal systems. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to handle large volumes of documents while maintaining accuracy, confidentiality, and efficiency.

Responsibilities

• Receive, review, process, and organize documents from multiple sources.
• Enter and update document information accurately in databases and internal systems.
• Verify documents for accuracy, completeness, consistency, and required information.
• Identify missing information, errors, duplicates, and inconsistencies and coordinate corrections when necessary.
• Scan, upload, index, categorize, and archive digital documents.
• Maintain organized electronic filing systems and document repositories.
• Process document requests and ensure information is available when needed.
• Perform data entry and transfer information from documents into spreadsheets or databases.
• Conduct quality checks to ensure processed documents meet established standards.
• Track document status, processing progress, and pending items.
• Prepare reports, spreadsheets, and summaries related to document processing activities.
• Follow established document processing procedures and quality control guidelines.
• Maintain confidentiality when handling sensitive or proprietary information.
• Coordinate with internal teams to resolve document-related issues.
• Meet established processing deadlines and productivity requirements.
• Support document management, records maintenance, and administrative activities as needed.

Required Skills

• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Strong data entry and document management skills.
• Proficiency with Microsoft Office or Google Workspace.
• Comfortable working with databases, spreadsheets, document management systems, and digital tools.
• Ability to process large volumes of information efficiently.
• Strong analytical and problem-solving abilities.
• Ability to identify errors, inconsistencies, and missing information.
• Good written and verbal communication skills.
• Ability to follow detailed processes and established procedures.
• Strong confidentiality and information-handling skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively with remote teams.
• Reliable, methodical, and proactive approach to work.

Requirements

• Previous experience in document processing, data entry, records management, administration, document control, or a similar role.
• Experience working with digital documents, databases, spreadsheets, or document management systems.
• Strong computer and digital skills.
• Experience performing document verification and quality control.
• Ability to manage repetitive and detail-oriented tasks while maintaining accuracy.
• Ability to handle confidential and sensitive information responsibly.
• Ability to work independently and collaborate effectively with remote teams.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, dependable, and detail-oriented attitude.
• English proficiency is required if the position involves working with English-speaking teams or documentation.