Retail Sales Executive at Frank Management Consult Ltd

Roles & Responsibilities: 

• Identify and acquire new customers through proactive field sales and business development activities.
• Build and maintain strong relationships with existing and prospective customers to drive sales growth. 
• Promote new products and create awareness of the company's products and services. 
• Recruit and onboard new customers within the branch catchment areas.
• Execute marketing initiatives, including staff engagement programs, garage programs, in-store promotions, trade shows, exhibitions, and product activations. 
• Conduct regular customer visits to understand client needs and provide effective sales solutions. 
• Respond promptly to customer inquiries and provide exceptional customer service. 
• Support branch retail teams in achieving sales and customer acquisition objectives. 
• Develop strategic local business partnerships to enhance market penetration. 
• Drive branch profitability by achieving and exceeding assigned sales targets. 
• Recommend innovative initiatives to improve branch sales performance and customer experience. 
• Implement branch-specific marketing campaigns and promotional activities. 
• Prepare and execute weekly and monthly sales plans. 
• Maintain accurate customer records and sales activities using the company's CRM system (Zendesk Sell).
• Conduct market intelligence by monitoring competitor activities, customer trends, and emerging market opportunities, and provide actionable reports. 

Minimum Qualifications  

• Bachelor's degree or Diploma in Sales, Marketing, Business Administration, or a related field. 
• 1-2 years of proven experience in sales, business development, or account management.
• Strong negotiation, presentation, and relationship management skills. 
• Excellent communication and interpersonal abilities. 
• Self-driven, target-oriented, and able to work independently. 
• Proficiency in CRM systems and Microsoft Office applications.