Roles at Baker Hughes

As a Service Delivery Coordinator, you will be responsible for:

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
• Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
• Managing client relationships through being the primary contact for job preparation, execution, and closeout.
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
• Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have the ability to manage multiple projects and deadlines.
• Have strong leadership capabilities and the ability to manage and coordinate field personnel.
• Be successful at building relationships and collaborating to resolve problems.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day

Working with us

• Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources, Virtual Therapy Programs
• Dependent and PartnersCare
• Pet Insurance
• Additional elected or voluntary benefits

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As a Service Delivery Coordinator – Drilling Services, you will be responsible for:

• Applying Health, Safety and Environment (HSE) standards and procedures in all situations to ensure compliance is maintained
• Conducting all activities in line with Baker Hughes non-negotiables, applicable processes, and cultural pillars
• Planning, coordinating, and monitoring all drilling service job activities across organizational boundaries in line with the Monthly/Medium-Term Job Cycle (MTJC)
• Handling the scheduling, mobilization, and dispatching of drilling service resources (personnel, tools, and equipment) to meet job requirements and operational timelines
• Managing client relationships by acting as the primary point of contact for job planning, execution, and closeout phases
• Coordinating closely with field crews, engineering, logistics, and support functions to ensure seamless service delivery
• Ensuring prompt escalation of operational, technical, or commercial issues that could impact service delivery or customer objectives
• Ensuring assigned contracts, pricing, and quotations are fully understood and that invoicing is accurate and timely to prevent revenue leakage

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent relevant work experience)
• Demonstrate effective communication, interpersonal, and leadership skills with the ability to influence others and coordinate cross-functional teams
• Have the ability to manage multiple drilling projects, priorities, and deadlines simultaneously
• Possess strong leadership capabilities with the ability to coordinate and support field personnel in demanding operational environments
• Be successful at building strong customer relationships and collaborating internally to proactively resolve operational and service delivery challenges

Work in a way that works for you

• We recognize that everyone is different and that the way people work and deliver their best results varies. In this role, we offer flexible working arrangements, including:
• Working flexible hours – allowing adjustment of start and finish times where operationally feasible

Working with us

• Our people are at the heart of what we do at Baker Hughes. We believe we perform best when our people are developed, engaged, and empowered to bring their authentic selves to work. We invest in the health and well-being of our workforce, develop leaders at every level, and foster a culture of collaboration, inclusion, and continuous improvement.

Working for you

Our inventions have revolutionized energy for over a century. To continue moving forward, we challenge the status quo and reward individuals who embrace innovation and change. By joining Baker Hughes, you can expect:

• Contemporary work-life balance policies and well-being initiatives
• Comprehensive private medical care options
• Life insurance and disability protection programs
• Tailored financial and retirement programs
• Education Assistance
• Generous parental leave policies
• Mental health resources and virtual therapy programs
• Dependent and PartnersCare programs
• Pet insurance
• Additional elected or voluntary benefits