Open Roles at BRAC

The Senior Officer, Administration & Logistics supports the effective delivery of administration and logistics services across BKCL, ensuring timely, efficient, and compliant operations.

The role is responsible for coordinating administrative, logistics, fleet, and facility-related activities to support business operations, while ensuring optimal utilisation of resources, adherence to policies and regulatory requirements, and a safe and secure working environment.

Key Responsibilities:

Administration & Facilities Management

• Support the implementation and adherence to administration and logistics policies, procedures, and guidelines across BKCL.
• Ensure compliance with relevant legal, regulatory, and organisational requirements related to facilities and administration.
• Support the identification, assessment, and setup of office premises and facilities in line with organisational needs.
• Coordinate maintenance and servicing of office facilities, equipment, and installations to ensure a safe and functional working environment.
• Ensure safety and security measures at office premises, including access control and monitoring of entry and exit procedures.
• Monitor and manage third-party service providers to ensure delivery in line with agreed service levels and contractual provisions.
• Support administrative needs of departments and ensure timely delivery of services.
• Coordinate staff travel, transportation, and accommodation arrangements as required.
• Support planning and organisation of meetings, events, and official activities.
• Support staff in the processing of work permits, travel visas, and related documentation.

 Health, Safety & Security

• Support the implementation and monitoring of health, safety, and security guidelines across all BKCL offices and premises.
• Ensure safety and security installations are functional, regularly assessed, serviced, and maintained.
• Act as a focal point for safety and security matters and escalate risks or incidents as required.

 Logistics, Inventory & Warehouse Management

• Ensure proper tracking, accountability, and control of inventory, stock, and warehouse items across BKCL locations.
• Coordinate storage, distribution, and movement of goods in a cost-effective and efficient manner.
• Support disposal of obsolete or damaged items in line with organisational policies.

Fleet Management

• Support the planning and utilisation of BKCL fleet to ensure efficiency, accountability, and optimal use of resources.
• Support identification and procurement of fleet requirements and related services.
• Coordinate vehicle servicing, maintenance, and repairs to ensure fleet reliability and performance.
• Ensure fleet compliance with regulatory and traffic requirements at all times.
• Monitor and support implementation of fleet tracking and monitoring systems.
• Engage with internal stakeholders to support effective and efficient utilisation of fleet resources.

Reporting & Cost Management

• Monitor administrative and logistics costs and support identification of cost-saving opportunities without compromising quality.
• Maintain accurate records of administrative, logistics, and fleet activities.
• Prepare periodic reports on administration, logistics, and fleet operations as required.

Safeguarding Responsibilities

• Support the implementation of safeguarding policies and promote a safe working environment.
• Act as a point of contact for safeguarding matters within administration and logistics activities.
• Promote awareness of safeguarding standards and reporting procedures among staff and service providers.
• Report and escalate safeguarding concerns in line with organisational procedures.

Educational & Experience Requirements:

• Bachelor’s degree in administration and Logistics Management
• CILT (Desirable)

Required Competencies:

• Good understanding of administration, logistics, fleet, and facilities operations.
• Knowledge of relevant regulatory, safety, and compliance requirements.
• Strong organisational and coordination skills.
• Good problem-solving and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• High level of integrity and professionalism.

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The Manager, Procurement & Administration is responsible for overseeing procurement, administration, logistics, fleet, supply chain, and contract management functions to support efficient, compliant, and scalable operations across BKCL. The role ensures that procurement and administrative systems, processes, and resources are well planned, cost-effective, and optimized to support business operations, service delivery, and branch expansion.

The position manages the full procurement and contract lifecycle, vendor relationships, and logistics and fleet coordination, ensuring timely, value-for-money, and compliant acquisition of goods and services. The role works closely with HR, IT, Finance, Credit Operations, and Business Development to support operational and infrastructure requirements, while ensuring consistent service delivery across all locations in line with BKCL policies, regulatory standards, and a digital-first operating model

Key Responsibilities:

Governance, Policies & Controls

• Implement and enforce procurement, administration, logistics, fleet, and contract management policies, procedures, and SOPs to ensure efficient, consistent, and compliant operations across all BKCL locations.
• Ensure adherence to applicable commercial, financial, labour, data protection, and procurement regulations relevant to a digital credit provider.
• Maintain an audit-ready environment through proper documentation, record-keeping, and adherence to internal controls, and support internal and external audits as required.
• Identify, assess, and mitigate operational, vendor, and contract-related risks, and escalate material issues in a timely manner.

Procurement, Vendor & Contract Management

• Plan, coordinate, and oversee procurement activities across all BKCL locations to ensure timely, cost-effective, and compliant acquisition of goods and services, aligned with operational needs and business growth.
• Manage the end-to-end contract lifecycle, including drafting, review, negotiation, execution, renewals, and monitoring of vendor contracts and service level agreements (SLAs).
• Act as the primary liaison between BKCL and vendors, ensuring performance against agreed SLAs, KPIs, and service delivery expectations.
• Monitor vendor performance and contract compliance, proactively identify issues, and support resolution of vendor-related disputes in a timely manner.
• Maintain accurate and up-to-date contract records, procurement documentation, and vendor databases to support audit readiness and effective contract management.

Administration, Logistics & Asset Management

• Provide Supervision of the Senior Officer, Admin & Logistics
• Oversee administration and logistics functions across all BKCL locations, including office facilities, equipment, inventory, asset, and fleet management, ensuring operational readiness and continuity.
• Coordinate logistics support for branch and head office operations, including meetings, training, staff travel, and other operational activities as required.
• Ensure effective management, tracking, and maintenance of assets and office resources, including IT hardware, software subscriptions, and service providers, in collaboration with IT.
• Support branch setup, expansion, and ongoing operational needs by ensuring timely provision of infrastructure, equipment, and logistics services.

Internal Collaboration & Reporting

• Coordinate with Credit Operations and Business Development to support branch expansion, product rollout, and both front-line and back-office operational requirements.
• Collaborate with IT to support procurement, deployment, and management of technology vendors, systems, and services, ensuring alignment with operational requirements.
• Partner with Finance on budgeting, invoice verification, cost control, and timely vendor payments, ensuring financial accuracy and compliance.
• Work closely with HR to support onboarding logistics, staff administration, and branch-level operational needs.
• Prepare regular management reports on procurement activities, contract status, vendor performance, costs, and operational risks to support decision-making.

 Safeguarding responsibilities:

• Support the implementation of BKCL’s safeguarding policy by embedding safeguarding requirements into procurement, administration, logistics, and vendor management processes to promote a safe working environment.
• Work closely with HR to ensure staff and relevant service providers are appropriately sensitized, trained, and supported, and have access to safeguarding resources in line with policy and procedures.
• Ensure safeguarding standards are incorporated into vendor due diligence, contracts, and service level agreements (SLAs), and monitor compliance where applicable.
• Promote awareness of safeguarding policies and reporting procedures and promptly escalate any reported or observed concerns through established channels.

Educational & Experience Requirements:

• Bachelor's Degree in Procurement, Supply Chain Management, Business Administration, Management, Finance, or a related field.
• Professional certification such as CIPS, KISM, or an equivalent qualification is preferred.

Required Competencies:

• Strong knowledge of procurement, administration, logistics, fleet, vendor, and contract management practices.
• Good understanding of procurement policies, internal controls, and compliance requirements within a regulated business environment.
• Strong skills in vendor management, contract administration, and service level agreement (SLA) monitoring.
• Ability to plan, coordinate, and prioritize multiple activities across locations while meeting deadlines.
• Strong analytical, problem-solving, and attention-to-detail skills, with the ability to identify risks and resolve operational issues.
• Effective communication and interpersonal skills, with the ability to work collaboratively with internal stakeholders and external service providers.
• High level of integrity, accountability, and professionalism.
• Proficiency in Microsoft Office applications and familiarity with procurement, contract management, or other digital operational systems.