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World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
JOB PURPOSE
The Senior Technical Programmes Advisor ensures that programmatic and funding knowledge across the Philanthropy Alliance (PA) fundraising offices effectively supports donor connection to World Vision’s Global Signature Initiatives (GSIs) and the associated core Business Plans. This is accomplished through both direct technical support to all PA Offices (including Executive leaders and Programmes teams) and fundraisers, as well as building increased capacity across the PA to effectively market GSI programming to HNW (high-net-worth) and U-HNW (Ultra high-net-worth) donors. The Advisor will develop and direct training and mentorship programmes to build fundraiser confidence and capacity (including CEOs and Programming leaders/specialists), work with PA offices to close gaps in strategic fundraising practices, and engage with all global fundraising initiatives to develop business plan synergies.
KEY RESPONSABILITIES
30 % of the time: Establish training process to develop a “Chief Development Officer”-like (CDO) role within each Philanthropy Alliance Support Office (PA SO), focusing on the highest priority markets, so that this skillset exists within every office, time zone, and donor language.
- Develop strong collaborative relationships with key stakeholders across World Vision’s global fundraising entities, ensuring awareness and connection to all sponsorship and non-sponsorship fundraising strategies and products.
- Develop strong collaborative relationships throughout all PA offices and stakeholders.
- Lead development of training and mentoring processes to embed CDO-type skillsets within each PA SO.
- As needed, provide input into selection of CDO-focused role holder(s).
- Each PA SO hosts a CDO-focused role, and CDO-focused role holders are trained and empowered to effectively support their fundraisers as well as HNW/UHNW donors.
- As needed, provide ongoing mentorship and direction to PA CDO-focuses role holders, offices, and fundraisers.
40 % of the time: Equip Support Offices (SOs) and National Offices (Nos) with the tools and processes needed to align funding to Global Signature Initiative (GSI) commitments rather than one-off projects.
- Develop strong technical understanding of all GSI technical areas and root Business Plans with a focus on illuminating the real-world value of GSI efforts for communities in each market.
- Deeply understand the Sponsorship Foundational Programme, how this will affect World Vision’s programming in the future and how the Business Plans/GSIs align with it.
- Develop strong collaborative relationships throughout all PA offices and stakeholders and associated National Offices, including with CEOs, National Directors and Senior Operations/Programmes staff.
- Assess needed tools and process for more effective alignment across all offices.
- Lead development / contextualisation / adaptation of tools and processes to enable each PA office to effectively understand, communicate, and market GSI technical areas to HNW / U-HNW donors in their markets.
- Collaborate with PA offices to ensure all PA fundraisers fully understand the impact value of fundraising to support GSI commitments and have the capacity to fully support this fundraising with their donors.
- As needed, provide ongoing mentorship and direction to PA offices and fundraisers.
30 % of the time: Train fundraisers to translate technical sector programming into “digestible”, donor-facing appeals.
- Lead training and mentoring processes to ensure PA fundraisers have the knowledge and capacity to translate technical sector programming into digestible, donor-facing appeals.
- Support development / contextualisation / adaptation of technical information and communications to technical programming value addition is effectively translated into appealing messaging for HNW / U-HNW donors in their markets.
- As needed, provide ongoing mentorship and direction to PA offices, CEOs and fundraisers.
REQUIRED PROFESSIONAL EXPERIENCE, EDUCATION, TRAINING, LICENSE, REGISTRATION, AND /OR CERTIFICATION:
- Bachelor’s degree in fundraising/marketing, with significant understanding of GSI technical areas; or Bachelor’s degree in a relevant technical area, with significant fundraising experience. Closely related education in combination with experience may be considered.
- 10+ years working in international organizations focused on community development.
- 10+ years communicating effectively across cultures and with audiences having varying levels of technical knowledge.
- Proven excellence adapting communication style and methods as needed to facilitate strong engagement and build collaborative relationships across cultures.
- Proven knowledge of primary GSI technical areas.
- Proven capacity to build and facilitate effect relationships with high-net worth and ultra-high-net worth donors and fundraisers/CEOs who support them.
- 10+ years demonstrated success training and supporting the understanding and adoption of new practices and capacities to increase effectiveness.
- Significant knowledge and understanding of World Vision’s practices and ways of working.
- Significant knowledge and understanding of World Vision’s fundraising approaches and practices.
- Significant knowledge and understanding of World Vision’s approaches and practices at Support and Field Office levels.
- A strong foundation of World Vision relationships at multiple levels.
PREFERRED QUALIFICATIONS:
- Master’s degree or higher in International Development, HNW (high-net-worth) marketing/fundraising, GSI-relevant technical area(s), or highly relevant area of focus.
- Relationships and experience working with fundraisers at multiple levels of World Vision or a similar INGO.
- Professional experience in GSI technical area(s).
LANGUAGE REQUIREMENTS:
- Native/ Excellent-Level written and verbal English is required for this role.
TRAVEL AND/OR WORK ENVIRONMENT REQUIREMENTS:
- Work will be principally homeworking/remote.
- Flexibility in working across cultures and regions.
- Ability and willingness to travel domestically or internationally up to 25% of the time.
- Ability and willingness to adjust work schedule as needed to accommodate working across multiple time zones.
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Key Responsibilities:
Planning
- Advise on all procurement related matters.
- Facilitates across all parties the timely resolution of issues that could impact meeting the needs of the requestor and communities.
- Identify alternative supply sources for materials / services not under contract
- Ensure safe delivery and receipt of ordered goods and services.
- Resolve conflicts of deliveries where they occur amongst suppliers
Strategic Sourcing
- Execute the Market Assessment and Supplier Pre-Qualification process as per the set guidelines for the assigned categories.
- Manage the RFQ/RFP Process including baselines & price survey methodologies as per the approved framework for the assigned categories.
- Lead negotiations for the assigned Categories.
- Supervise the procurement processes and assist work relating to sourcing.
- Lead on the preparation and review of Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision-making process.
- Facilitate Procurement Committee meetings and ensure that proper documentation is maintained.
- Lead on all grants related procurements.
Supplier contact relationship and management
- Accurately complete the master data management form (or contract/supplier register)
- Lead on Monitoring and completing contract close-out, renewal or retender, as appropriate for the assigned categories
- Ensure that contractual conditions and performance indicators are understood by the suppliers.
- Identify & resolve or escalate contract-related issues both internally and externally.
- Analyze supplier performance based on customer feedback information & other sources and coordinate with supplier for improvement.
Procurement Execution
- Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.
- Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold.
- Manage PO Change requests coordinating with Requesters, Budget Owners and Suppliers.
Data Management and analysis
- Collect and analyze organization-wide data to support decision-making
- Provide support in the implementation of the business metrics to monitor SCM performance and alerting management when the performance trigger is violated
- Conduct spend analysis to support strategic sourcing activities, and Supplier Relationship Management
- Prepare/review summary report of supplier bid responses for Procurement Committee award decision meetings
Process, Procedure and Policy
- Conduct all procurement related tasks as per the approved procurement policies, processes and guidelines.
- Advice management regarding any challenge / risks / impractical guidelines.
- Collect customer feedback relating to the policies, processes and guidelines, and report to National Office Management for improvements or change.
- Review with Partners / Sub-Grantees, their SCM Policies, procedures and etc. to identify any gaps, document them under assessment reports, and capture under capacity building plans.
Systems Development & Implementation
- Collect and collate useful data which can be used to improve the general systems established and communicate this information to immediate Supervisor
Control & Compliance
- Conduct supplier pre-qualification for all new-suppliers and maintain records.
- Participate in development of risk identification & assessment tools, registers and other tools and assessing SCM and contractual risks for procurements of goods, works or services.
- Maintain proper record keeping as per the guidelines set by the management.
- Coordinate with Requesters to close out open POs in a timely manner.
- Implementation of agreed audit recommendations in the procurement process as per the guidance given by the HoD.
- Lead in Review of Partners / Sub-Grantees, internal control system in the procurement process to identify any gaps, document them under assessment reports, and capture under capacity building plans.
- Periodically monitor the progress on implementation of recommendations and update the management.
Training and capacity building
- Lead of training of staff from Supply Chain Staff and other WVI Departments on WVI Procurement Policies, Processes, and Systems
- Conduct Partners' / Sub-Grantees' capacity assessment and capacity building plans as per set framework / guidelines.
- Train the Partners / Sub-Grantees based on the approved capacity building plan, monitor progress. Coordinate with internal stakeholders in monitoring the progress and submit progress reports to the management.
Supervision of staff
- Manage the performance of direct reports through performance reviews, frequent conversations and other method as appropriate.
- Be courageous in providing coaching or feedback for continuous performance improvement.
- Ensure direct reports in Supply Chain understand Procurement Policies, Processes, and Systems.
- Plan and coordinate departmental meetings to review status of tasks and share updates
- Lead monthly appropriate review meeting to address open procurement issues/performance and provide solution
KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
Required Professional experience, Education & Certification
- University degree in Business Administration, Procurement, supply chain or similar degree in the field of procurement and logistics .
- A master’s degree in a relevant field will be an added advantage.
- Post graduate qualification in Purchasing and Supplies Management from CIPS Level 6
- At least 5 years' experience in Procurement or Supply Chain with experience in managing staff
- Computer literate with excellent working knowledge in MS Office.
- Experience in working with Enterprise Resource Platform (ERP’s); COUPa
Training, license, registration, and certification
- A member of Kenya Institute of Supplies Management (KISM)
- A member of the Chartered Institute of Procurement & Supply (CIPS,)
Preferred Knowledge and Qualifications
- High professional ethics and integrity
- Good interpersonal and organizing skills
- Must be a committed Christian, able to stand above denominational diversities
- Strong communication skills.