Jobs at MGallery Hotel Collection

Job Description

• Conduct initial consultations with clients to determine their individual needs and recommend suitable Ayurvedic treatments.
• Assess clients' dosha (body type) and discuss any health concerns or preferences.
• Provide a range of Ayurvedic treatments, including Abhyanga (massage), Shirodhara, Swedana (herbal steam therapy), and other specialized therapies.
• Ensure treatments are performed to the highest standards, with attention to detail and client comfort.
• Offer additional spa services such as facials, body scrubs, and wraps, incorporating Ayurvedic principles and products where applicable.
• Maintain knowledge of all spa services, products, and current promotions.
• Ensure clients are comfortable and satisfied throughout their experience, addressing any concerns or special requests.
• Provide clients with post-treatment advice, including lifestyle and dietary recommendations according to Ayurvedic principles.
• Maintain a clean, sanitary, and organized workspace, following all hygiene and safety protocols.
• Ensure proper storage and handling of Ayurvedic oils, herbs, and other materials.
• Work collaboratively with other spa therapists and team members to provide a seamless client experience.
• Participate in team meetings, training sessions, and continuous education to stay updated on new treatments and techniques.
• Recommend and promote Ayurvedic products and other spa retail items to clients.
• Achieve sales targets and contribute to the overall revenue of the spa.
• Maintain accurate records of treatments provided, client preferences, and feedback.
• Report any equipment issues or supply shortages to the Spa Manager.

Qualifications

• Diploma or certification in Ayurvedic therapy or a related field.
• Additional certifications in spa therapies (massage, facials, etc.) are a plus.
• Minimum of 2-3 years of experience as a Spa Therapist, with a focus on Ayurvedic treatments.
• Experience working in a luxury spa or hotel environment is preferred.
• In-depth knowledge of Ayurvedic principles, treatments, and products.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Ability to perform a variety of spa treatments with precision and care.
• Sales and customer service skills to promote spa products and services.
• A passion for holistic wellness and a commitment to delivering high-quality service.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in English; knowledge of other languages is an advantage

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Job Description

Chef De Partie

• Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

What is in it for you:

• In 3-4 bullet points, showcase the benefits and perks of working at the property
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility 

What you will be doing:

• Actively share ideas, opinions and suggestions to improve the environment and menus
• Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
• Communicate effectively with the rest of the team and thrive for guest feedback

Qualifications

Your experience and skills include:

• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collectively as part of a team
• Add diplomas/certifications required if needed

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Job Description

• To assist the Director of Sales and Marketing in developing and implementing effective PR and advertising strategy.
• To liaise with appointed advertising agency with design and layout coordination and production of stationary, collateral, ads, brochures and graphics.
• To maintain the hotel library and photographic image filing.
• To track and maintain information about competitor’s marketing and communication activities in the market (promotions, offer, articles, advertising, collaterals) and to develop and update a filing system for all information.
• Act as the liaison between the hotel and the appointed PR agency to generate awareness and write ups of the hotel according to the marketing objectives.
• To assist the Director of Sales and Marketing to create property press kits, press releases and creative communication of newsworthy items with the PR agency.
• To continuously update press kits and develop and maintain active contacts with the press and key overseas media people
• To build a database of key media contacts, opinion makers and local “VIP’s”.
• To assist the Director of Sales and Marketing to ensure adequate targeted publicity and coverage of the Hotel’s positioning, promotional programs, corporate image building and other activities.
• To ensure the hotel’s web pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.
• To ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and eCommerce.
• To ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times.

Qualifications

• Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Marketing, Mass Communications or equivalent
• At least 3 years of working experience in the related field is required for the position
• Required Skill(s): Excellent communications skills both orally & in writing, meticulous, self-driven with high levels of initiative, multi-task, deliver quality work within tight deadline, self-starter with an analytical and creative mind
• Knowledge and ability with IT systems including core MS Office packages (Word, Excel, Power Point, Access)

Additional Information

• Should be eligible to live and work in Kenya.