Vacancies at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

• Secure new health business directly and through intermediaries as per set targets 
• Generate new business leads through various sources such as cold calls, networking events, and referrals.
• Generate retail and corporate quotations.
• Engage with potential clients, showcase the benefits of our offerings, and effectively close sales
• Build and maintain relationships with clients by providing excellent customer service.
• Analyse clients' current insurance policies and suggest add-ons or new policies to better suit their needs.
• Stay up-to-date with changes in the international medical insurance industry and new products in the market
• Prepare and vet on boarding documents to medical underwriting team
• Update the sales pipeline and production reports for IPMI business.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Business or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Teamwork skills
• Interpersonal and Communication skills
• Analytical skills
• Excellent sales and marketing skills
• Knowledge of health insurance products, concepts and procedures

PROFESSIONAL QUALIFICATIONS

• Progress towards Diploma in Insurance ACII/ Diploma in Insurance

EXPERIENCE

• 2 years proven work experience in IPMI Sales or similar role in the insurance industry
• Good comprehension of the IPMI insurance plans/products
• Experience in delivering client-focused solutions and in creating long-lasting relationships
• Excellent communication, presentation and customer service skills
• Ability to analyse client information and provide appropriate recommendations
• Self-motivated and able to work independently as well as part of a team

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KEY PRIMARY RESPONSIBILITIES

• Preparing Policy documents, certificates, endorsements and other official company documents in line with the company’s underwriting manual
• Authorize debit notes, certificates, endorsements as per authorization framework
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Addressing reconciliation issues in liaison with the finance department and the client/intermediary
• Responding to internal and external audit queries and implementation of recommendations;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations, processing of payments and renewal confirmation as per company guidelines
• Maintaining accurate records in the EDMS and confidential maintenance of medical examination reports and up to date record on follow up of medical requisitions, premiums, PIN numbers and renewal confirmations as per the set timelines
• Participating in company CSR and brand building activities in liaison with other departments.
• Identify and prepare commission/commission statements on weekly basis

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Insurance/Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

• Teamwork skills
• Interpersonal and Communication skills
• Time management skills
• Good negotiation skills

PROFESSIONAL QUALIFICATIONS

• Progress in IIK Diploma or CII diploma

EXPERIENCE

• At least 2 years relevant experience