Vacancies at BURN

About the Role:

• BURN is looking for an Installation Technician who will be responsible for executing on-ground installation tasks, including site preparation, equipment setup, plumbing/fabrication adjustments, commissioning support, and customer training.

Duties and Responsibilities:

• Execute installation tasks as assigned by the team lead.
• Support transportation, assembly, and system configuration.
• Customer training during installation
• Follow safety and quality standards.
• Provide basic troubleshooting guidance to customers.

Skills and Experience:

• Certificate/Diploma in technical trades.
• Experience in equipment installation or construction.
• Strong hands-on and safety compliance skills.

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About the Role:

• BURN is looking for a Key Account Manager (Kenya, Tanzania, Uganda) who will be responsible for managing relationships with institutional clients, driving lead conversion, and liaising with briquette suppliers for delivery coordination.

Duties and Responsibilities:

• Pipeline & Sales Execution
  • Convert institutional leads captured in KOBO/CRM.
  • Assist with set-up & conduct site visits and solution presentations.
  • Manage contract signing, prepayment, and customer onboarding.
• Partner Relationship Management
  • Maintain day-to-day engagement with key partners.
  • Ensure SLA compliance and customer satisfaction.
• Sales Conversion & Reporting
  • Track sales targets, customer pipeline, and installation progress.
  • Report to BU Director on weekly performance metrics.
• Briquette Coordination
  • Liaise with briquette suppliers for smooth deliveries.
  • Ensure institutions receive a timely fuel supply.

Skills and Experience:

• Bachelor’s degree in Sales, Business, or related field.
• 3–5 years in B2B or institutional sales.
• Strong communication and negotiation skills.
• Experience managing multiple stakeholders and complex sales pipelines.

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About the Role:

• BURN is looking for an Installation Team Lead who will be responsible for planning, supervising, and executing all tasks related to site pre-visits, installation design, product transport, installation, and commissioning of institutional cookstoves.

Duties and Responsibilities

• Installation Planning & Execution
  • Conduct pre-installation visits and help develop installation plans.
  • Lead a team of installers to deliver high-quality installations.
  • Ensure proper product handling and site readiness.
• Commissioning & Handover
  • Oversee commissioning and customer orientation.
  • Ensure carbon waiver documentation is signed at installation.
• Quality & Compliance
  • Ensure installation SOPs are followed across markets.
  • Submit installation reports, photos, and documentation.

Skills and Experience:

• Certificate or diploma in Engineering, Construction, or related field.
• 2–3 years of field engineering or installation experience.
• Strong leadership and field supervision skills.