Vacancies at Hazina Sacco Society Ltd

Minimum Requirements

• Bachelor's degree in ICT, Computer Science or a relevant discipline from a recognized university.
• Relevant professional certifications in ICT security such as Certified Information Systems Security Professional (CISSP), Certified Information Security Management (CISM) or
• Certified Ethical Hacker (CEH), are preferred.
• Membership with CSK or associations related to ICT security is required.
• Six (6) years experience in system security management

Duties & responsibilities

• Implementing ICT security policies, procedures, and protocols to safeguard the SACCO's
• information assets, including databases, networks, and applications.
• Support deployment and ongoing maintenance of security controls and technologies such as firewalls, intrusion detection/prevention systems (IDS/IPS), and access control mechanisms to mitigate system security risks.
• Conducting security assessments, vulnerability scans, and penetration tests to identify and remediate security gaps in the SACCO's ICT environment.
• Provide technical support for monitoring security incidents and breaches investigating root causes, and implementing incident response procedures as necessary.
• Monitor for security incidents and breaches, lead root-cause investigations, and execute incident response procedures in a timely and effective manner.
• Participate in the implementation of data encryption, backup, and recovery mechanisms to protect sensitive information and ensure business continuity.
• Stay updated on ICT security trends, emerging threats, and best practices, contributing to the enhancement of the SACCO's security posture.
• Conduct system administration functions from time to time which includes; managing system infrastructure, supporting users, safeguarding data, and maintaining system performance.

Job Competencies

• Technical depth Solid grounding in ICT security principles, standards, and frameworks (e.g. ISO 27001, NIST CSF).
• Systems knowledge Familiarity with database management systems, network security technologies, and security assessment tools.
• Analytical thinking Strong ability to assess complex security risks, analyse incidents, and translate findings into actionable recommendations.
• AI & emerging technology awareness Understanding of AI-related security risks including adversarial attacks, data poisoning, and model misuse as well as the use of AI-driven security tools for anomaly detection, threat intelligence, and automated incident response.
• Communication & collaboration Effective interpersonal skills to work across functions and educate staff on security best practices.
• Professionalism High attention to detail, ability to work both independently and in team settings, with a consistent commitment to delivering results.
• Adaptability Demonstrated willingness to keep pace with the evolving ICT security landscape and rapidly adopt new technologies.

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Minimum Requirements

• A Bachelors Degree in Information and Records Management from a recognized University.
• Demonstrate professional competence and administrative ability in handling records management work
• Two (2) years experience in digital records management in a busy registry
• Knowledge of Navision and Electronic Document Management System (EDMS) is an added advantage.

Duties & responsibilities

• Assist Records Management staff in routine daily tasks under the direct guidance of the Assistant Records Officer I.
• Support the implementation of basic record management policies and systems in line with established procedures.
• Perform proper filing, indexing, and retrieval of paper and electronic records to ensure easy access.
• Help track file movements by accurately logging files borrowed from the registry and monitoring their return.
• Assist in opening new files and updating basic records of active files in use.
• Support the organization and basic maintenance of archived materials for proper storage and accessibility.
• Participate in basic staff orientation on simple records management practices as directed.
• Collaborate with team members to maintain smooth communication within the Administration department.
• Perform any other duties as directed by your supervisor.

Job Competencies

• Basic familiarity with records management principles and practices.
• Working proficiency in simple record - keeping tools.
• Strong attention to detail and accuracy in handling records.
• Good communication and interpersonal skills for team support and basic user assistance
• Eagerness to learn and adapt to standard record-keeping procedures.
• Team player

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Minimum Requirements

• A Business-related Degree from a recognized University.
• Minimum of CPA Part 2
• At least two (2) years’ experience in a similar position
• Qualification in credit management (CCP) and knowledge of Navision / proficiency in Ms Office with emphasis on Excel are an added advantage

Duties & responsibilities

• Monitor repayment schedules and follow up with members to ensure adherence to agreedupon terms
• Contact delinquent members via phone, email or in person to discuss overdue loans.
• Negotiate repayment plans and arrangements tailored to members’ financial situations
• Maintain accurate and detailed records of all interactions with delinquent members
• Prepare and submit regular reports on recovery progress, including updates on outstanding debts, collections made and recovery rates
• Provide prompt and courteous assistance to members
• Address member inquiries related to loans recovery
• Co-ordinate with external debt collection agencies to escalate recovery efforts
• Ensure compliance with internal policies, procedures and regulatory requirements throughout the debt recovery process
• Identify and report potential risks or issues that may impact loan recovery operations

Job Competencies

• Excellent communication and negotiation skills
• Basic understanding of credit recovery principles and practices
• Detail-oriented with a focus on accuracy
• Good interpersonal skills
• Ability to work with strict targets and deadlines

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Minimum Requirements

• Bachelor’s Degree in Public Relations / Communications or Business Management
• Two (2) years experience in a busy organization
• Basic accounting knowledge and experience in digital / social media marketing is an added advantage

Duties & responsibilities

• Implementing the Society’s Customer Service Charter.
• Offer the voice of the customer to guide in marketing strategy, product improvement and member interaction improvement.
• Assist in developing and implementing member Retention Strategies that run throughout the year
• Provide formal advisory perspectives to ensure the organization is customer centric.
• Ensure an orderly and organized front office
• Handle telephone operating duties
• Provide feedback to the organization on all customer concerns.
• Ensure prompt dispatch of documents received at the reception to other departments for action.
• Handle the customer complaints & compliments register

Job Competencies

• Excellent communication skills.
• Basic SACCO product awareness.
• Good interpersonal skills
• Passion for customer service

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Minimum Requirements

• A Bachelor’s Degree in Marketing / Communications from a recognized University.
• At least two (2) years’ experience in a similar position
• Basic accounting knowledge and experience in digital / social media marketing is an added advantage

Duties & responsibilities

• Generate leads through field activities, referrals, and digital platforms.
• Recruit new members and support onboarding processes.
• Convert prospects into active members and loan customers.
• Follow up on inquiries and convert prospects into active members.
• Promote and sell Sacco products including loans and savings.
• Build and maintain strong relationships with members and potential partners.
• Provide accurate information on Sacco products and services.
• Participate in marketing campaigns, activations, and outreach programs.
• Support promotion of new products and initiatives.
• Maintain regular engagement with members to drive product uptake and retention.
• Meet and exceed assigned membership growth targets.

Job Competencies

• Excellent sales and negotiation skills
• Passion for brand marketing
• Great communicator
• Good planning and organization skill
• Proficiency in basic graphic design or social media management tools.
• Proven ability to contribute creative ideas within structured campaign frameworks.