Vacancies at NCBA Group

Job Purpose Statement

The role will support coordination and implementation of the Kenya Group’s market, liquidity and country risk management policies and processes through assessment, identifications, measurement and reporting financial risks in the banks trading and investment portfolio.

Ideal Job Specifications
Academic:

• At least an undergraduate degree or its equivalent in Mathematics, Finance, Banking, Economics, Business Administration (with a major in Finance) or similar quantitative disciplines.
• Post graduate qualifications such as FRM, CFA and MBA will be an added advantage.

Professional:

• CPA (K) /ACCA qualification a must
• CIFA/CISI/FRM Certification desirable.

Desired work experience:

• Exposure to Treasury Front Office/Back Office and General Ledger reporting systems.
• Professional experience in market risk within an investment bank.
• Preferably a minimum of 5 years of relevant professional experience in banking and/or finance, including at least 2 years in Financial Markets/Product Control/Investment banking related areas.
• Experience with MS office and Treasury trading systems/ Investment banking systems.

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Job Purpose Statement

The purpose of this job is the management and implementation of legislative / regulatory compliance risk frameworks within the standards defined by the Group including risk identification, assessment, measurement, monitoring and reporting of legislative/compliance risk and enforcing compliance with policies and procures and controls.

Ideal Job Specifications
Academic:

• At least a Bachelor’s degree or its equivalent, preferably in a Business-related field, Mathematics or Law.

Professional:

• Experience in use of standard software used in the Group such as Word, Excel, Access and PowerPoint.

Desired work experience:

• A minimum of 4 years of relevant professional experience

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Job Purpose Statement

The Engineer Collaboration role is to ensure support is provided to the bank’s Unified Communication and Contact Center infrastructure, Teams, and Microsoft O365 Suite. This includes maintaining, supporting, and optimizing key functional areas with external vendors, system experts and consultants.

Ideal Job Specifications
Academic:

• University degree in Information technology/Computer Science/Electrical Engineering/Telecommunications.

Professional:

• Training and certification in Enterprise Operating System administration e.g., MCSE, Network related certification e.g., CCNA, Certifications in relevant collaboration tools e.g., Microsoft SharePoint etc.
• Business Continuity training

Desired work experience:

• Experience in IT Collaboration and Network infrastructure support in medium to large organizations.
• Proven experience in implementing and managing collaboration tools.
   

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Job Purpose Statement

This technical role involves defining, deploying, and monitoring APIs using the bank's standards. The role requires understanding the business capabilities of APIs, identifying which client applications need access, and why. Collaboration across functional units is essential to identify gaps in the current ecosystem and processes. The role also involves evaluating API performance, identifying potential bottlenecks, developing solutions, and implementing them with the help of developers. Additionally, the role includes testing and evaluating both functional and non-functional requirements for new and existing software. Strong interpersonal skills and the ability to work as part of an agile team are crucial to ensure quality throughout the development process.

Key Accountabilities (Duties and Responsibilities)

API Ops (40%)

• Design, develop, and continuously improve API integration platforms.
• Create detailed API documentation, including requests, responses, and error handling.

API Documentation (10%)

• Contribute to the creation and maintenance of API documentation, including descriptions, requests, responses, and error messages.

Support and Problem Management (10%)

• Provide timely and effective technical support to clients, vendors, and internal teams integrating with the APIs.

Governance (10%)

• Adhere to internal policies and procedures for application development and management, following ITIL and other best practice standards.
• Support, maintain, and audit existing service lifecycle artifacts to agreed SLAs.

Stakeholder Management (10%)

• Manage relationships and protocols with other technical platform owners and internal business owners effectively.

Continuous Improvement (20%)

• Advise internal customers on technology improvements to maximize business objectives.

Job Specifications

Academic

•  A bachelor’s degree in computer science, Information Technology or related field.
• Minimum 2 years’ experience in IT systems development within a highly digitized organization working with API’s and providing technical support.
• Strong understanding of REST API’s, SOAP, JSON, Authentication and Authorization and other relevant API technologies and protocols

Professional 

• Experience in core banking software design and development, preferably T24.
• Proficiency in programming languages such as Python, Java, C#, or JavaScript.
• Strong analytical and problem-solving skills.
• Knowledge of systems and processes within the financial services industry.
• Familiarity with issue/bug tracking tools (e.g., TestRail, JIRA) and continuous integration tools (e.g., GitLab CI, Jenkins).
• Experience with API testing tools and test automation.

Technical Competencies:

• Understanding customer requirements and project KPIs.
• Implementing API deployment, testing, automation tools, and IT infrastructure.
• Managing stakeholders and external interfaces.
• Defining and setting development, test, release, update, and support processes for API operations.
• Reviewing, verifying, and validating software code.
• Troubleshooting and advising on code fixes.
• Monitoring processes and updating or creating new processes for improvement.
• Encouraging and building automated processes.
• Implementing API security measures.
• Managing incident resolution and root cause analysis.
• Coordinating and communicating within the team and with customers.
• Reporting progress to the line manager.

Behavioral Competencies:

• Excellent interpersonal skills, relating easily with executives, business managers, technical teams, and customers.
• Commercial acumen with broad business knowledge and interest in market trends.
• Strong leadership and communication skills, able to inspire and rally the technology team.
• Innovative and adaptable, with a passion for technology and continuous improvement.
• Self-driven and results-oriented, with a focus on customer satisfaction, profitability, and efficiency.

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Job Purpose Statement

• This role is responsible for the operations that facilitate the stable operation of the bank’s systems around NCBA Investment bank, NCBA Insurance, custodial services, NCBA Brokerage, Bancassurance, Trade Finance, reconciliation and related system Operations. The role holder will be responsible for systems support on Ipen, CustodyPlus, APX systems, BBO, Intellimatch, Beedee, Navins and related systems. The preferred candidate will also act as a Business Analyst, Systems delivery manager for these systems and be an IT relationship manager to the Related System users.
• The role holder will ensure Service Level agreements of uptime and performance are attained and maintained at all times. This includes support for projects and changes carried out on any of these applications.
• In collaboration with external vendors, system experts and information security experts the Bank Applications Specialist will schedule and direct activities to resolve Ipen, CustodyPlus, APX systems, BBO, Intellimatch, Beedee, Navins softwares and service problems in a timely and accurate fashion according to agreed SLA.
• The role holder will also ensure that systems meet the security standards of the bank and will resolve any Audit and Risk issues.

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information Technology
• Minimum 3 years working experience in a busy IT or Project Office environment within a financial institution.
• Good knowledge of Trade finance services systems, Banc Assurance systems, Investment banking, Custodial services systems operations, reconciliation systems.
• Good working knowledge on I, CUSTODY PLUS, APX systems, Navins, BBO, Trade Finan ce operations is a plus
• Experience in supporting Ipen, CustodyPlus, APX systems, BBO, Intellimatch, Beedee and Navins operations is a plus.
• Extensive experience in Business Analysis or Systems Analysis.
• Hands on Experience on Web Application Management on Jboss
• Hands on experience with Project Management tools, systems design and analysis.
• Proven knowledge of banking operations, operations in business units and business impact analysis.

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Job Purpose Statement

The Business Intelligence & Strategy Monitoring role will support the Chief of Staff by gathering, analyzing, and interpreting business intelligence from various departments within NCBA Group. The role involves preparing comprehensive reports to monitor strategy execution, financial performance, and providing actionable insights to support decision-making at the executive level, including the preparation of reports for the Group Managing Director (GMD).

Key Accountabilities (Duties and Responsibilities)

Reporting and Analysis (30%)

• Prepare detailed reports on financial performance, strategic initiatives, and other business metrics for the Chief of Staff and GMD.
• Ensure accuracy and consistency in all reports and presentations provided to executive leadership.
• Synthesize complex data into clear, concise reports for stakeholders at different levels of the organization.

Business Intelligence Gathering (25%)

• Collect and analyze data from various departments to provide insights into business performance.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) aligned with NCBA Group's strategic objectives.
• Conduct regular market and competitive analysis to inform strategic decisions.

Strategy Monitoring (20%)

• Support the Chief of Staff in monitoring the execution of NCBA Group’s strategic initiatives.
• Identify potential risks and opportunities in the implementation of strategic plans.
• Provide recommendations based on analysis to improve the effectiveness of strategy execution.

Cross-Departmental Collaboration(15%)

• Work closely with department heads and teams to gather relevant data and insights.
• Facilitate effective communication between departments to ensure alignment with strategic goals.
• Act as a liaison between the Chief of Staff’s office and other departments for data and information sharing.

Support for Executive Meetings(5%)

• Prepare materials for GMD and executive meetings, including board reports, executive summaries, and presentations.
• Assist in the development of meeting agendas and follow-up on action items.

Ad Hoc Analysis(5%)

• Conduct special analyses as requested by the Chief of Staff or GMD to support strategic projects or initiatives.
• Provide insights and recommendations based on data analysis to support high-level decision-making.

Job Specifications

Academic:

• Bachelor’s degree in business administration, Finance, Economics, or a related field. A master’s degree or relevant professional certification (e.g., CFA, CPA) is an advantage.

Experience:

• At least 5-7 years of experience in business analysis, strategy, finance, or a related role, preferably within the banking or financial services sector.
• Proven experience in preparing executive-level reports and presentations.

Technical Skills:

• Proficiency in data analysis tools and software (e.g., Excel, Power BI, Tableau).
• Strong understanding of financial metrics and performance analysis.
• Familiarity with business intelligence and reporting tools.

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Job Purpose Statement

The role involves developing new processes and modifying existing T24 functions to align with business requirements. Additionally, it requires creating applications that interface with the Core Banking system to enhance its capabilities. Collaboration with testing teams is essential to ensure that the developed solutions are defect-free and meet the specified business requirements.

Key Accountabilities (Duties and Responsibilities)

Job Specifications

Core Banking Development (60%)

• Responsible for software development from technical design to delivery.
• Perform coding, code review, and unit testing.
• Implement new functionalities and enhancements.

Support and Problem Management (10%)

• Provide 3rd level support for escalated issues.
• Maintain and audit existing service lifecycle artifacts.

Process and Policies (10%)

• Adhere to internal policies and procedures for development and management.

Governance (10%)

• Enforce internal policies and procedures along ITIL and other best practices.

Stakeholder Management (10%)

• Advise internal customers on technology improvements.

Job Dimensions

Reporting Relationships

• Direct Reports: None
• Indirect Reports: None

Stakeholders

• Internal: Testing Teams, EPM Resources
• External: Vendors contracted by the bank

Decision Making Authority

• Operational: Solution design based on CRs/BRDs.
• Strategic: Structuring solutions for future enhancements.

Planning Horizon

• Time Frame: 2 weeks to 1 month

Ideal Person Specifications
Academic qualifications:

• Bachelor’s Degree in Information Technology, Computer Science or related course.
• Professional training will be an added advantage:
• ITIL Foundation
• Certificate in Programming in any 2 languages.

Desired work experience:

• At least 2 years practical proven experience in T24 core banking development, support and troubleshooting, web technology and programming in Info-basic.
• Proven experience in systems analysis, design, implementation and support.
• Experience in T24 template programming, T24 customization (VERSION, ENQUIRY, online services), COB , Design Studio
• Understanding of the following T24 modules: System Core tables, Funds Transfer, Teller, Arrangement Architecture, Forex , Integration Frameworks, Business Event

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Job Purpose Statement

The Infrastructure Security Architect & Engineer role focuses on designing, implementing, and maintaining secure infrastructure solutions to safeguard the Bank’s IT environment. This role involves developing robust security architectures, integrating security into infrastructure projects, and supporting compliance efforts. The position requires hands-on experience in securing hybrid environments, including on-premise, cloud, and virtualized systems, while collaborating with various teams and vendors to enhance the organization’s security posture.

Key Accountabilities (Duties and Responsibilities)

Security Architecture Design and Implementation (30%)

• Design and implement secure infrastructure solutions, including cloud, on-premises, and hybrid environments.
• Integrate security requirements into infrastructure and application development processes.
• Collaborate with project teams to ensure secure design and deployment of IT systems.
• Assess emerging technologies and provide recommendations to improve security and efficiency

Infrastructure Hardening and Optimization (30%)

• Develop and enforce security baselines for servers, networks, storage, and virtualization platforms.
• Optimize existing infrastructure for enhanced security, scalability, and performance.
• Continuously refine policies and configurations to adapt to evolving threats.
• Support vulnerability management by identifying and addressing infrastructure-level risks

Operational Management and Incident Support (20%)

• Administer and manage infrastructure security tools, such as firewalls, IDS/IPS, endpoint protection, and identity management platforms.
• Collaborate with the SOC and IT operations teams to investigate and resolve security incidents.
• Maintain comprehensive documentation for configurations, procedures, and incident responses.
• Conduct periodic infrastructure security assessments and reviews

Compliance Support and Reporting (20%)

• Ensure infrastructure aligns with regulatory requirements and industry standards (e.g., ISO 27001, NIST, etc.).
• Generate periodic security coverage reports and metrics for stakeholders.
• Support audits and compliance reviews by providing detailed evidence and insights.
• Work closely with third-party solution providers to implement and validate secure infrastructure solutions

Ideal Person Specifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 2-5 years of experience in infrastructure security, cybersecurity architecture, and cybersecurity engineering.
• Hands-on expertise with security tools and platforms such as IDS/IPS, firewalls, VPNs, SIEM, and cloud security solutions.
• Proficiency in scripting or automation (e.g., Python, PowerShell, Ansible) is a plus.
• Relevant certifications such as CISSP, CISM, CCSP, AWS Certified Security Specialist, or Azure Security Engineer Associate are preferred

Behavioral Competencies:

• Strong technical acumen and problem-solving abilities to design and implement secure systems.
• Effective collaboration skills for working with cross-functional teams and third-party vendors.
• Proactive approach to identifying and mitigating risks in complex IT environments.
• Excellent communication skills for conveying security concepts to technical and non-technical stakeholders.
• Adaptability to keep pace with rapidly evolving technologies and security threats

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Job Purpose Statement

The Cloud & IOT Security Engineer role focuses on developing, implementing, and maintaining secure solutions for cloud infrastructures and Internet of Things (IoT) ecosystems. As a mid-level technical position, it plays a pivotal role in safeguarding the bank’s cloud environments and IoT systems from evolving threats, ensuring robust security configurations, and facilitating seamless integration with organizational objectives.

Key Accountabilities (Duties and Responsibilities)

Cloud & IOT Security (40%)

• Assist in designing and deploying secure cloud architectures on platforms such as AWS & Azure
• Implement and monitor foundational security measures, including Identity and Access Management (IAM), encryption, and network segmentation
• Support the integration of security tools, such as Cloud Security Posture Management (CSPM) and vulnerability scanners, into cloud environments
• Collaborate on the development of secure IoT systems by enforcing device authentication, secure communication protocols, and data protection strategies
• Identify and mitigate security risks in IoT ecosystems, such as device vulnerabilities or insecure configurations
• Participate in the evaluation and implementation of IoT-specific security frameworks and standards

Technical Advisory & Collaboration (20%)

• Work with stakeholders to understand business requirements and translate them into technical security solutions
• Provide technical leadership in security incident response related to cloud or IoT systems
• Advise on regulatory and compliance requirements (e.g., GDPR, ISO 27001, NIST 800-53, and IoT-specific standards like ETSI EN 303 645)

Incident Response and Threat Management (20%)

• Support incident detection and response for cloud and IoT environments by analyzing alerts and assisting with investigations
• Conduct vulnerability assessments and help remediate security findings
• Contribute to threat modeling exercises to identify and address potential attack vectors

Ongoing Compliance and Audit Support (20%)

• Work closely with the Governance, Risk, and Compliance (GRC) team to ensure adherence to regulatory requirements such as GDPR, ISO 27001, PCI DSS, NIST, and IoT-specific standards like ETSI EN 303 645
• Assist in preparing documentation and evidence for internal and external audits, including risk assessments, security configurations, and incident reports
• Ensure that all cloud and IoT security practices align with ongoing compliance audits and organizational policies
• Track remediation of findings from audits and ensure timely resolution of non-compliance issues

Job Specifications

Ideal Person Specifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field
• 2-5 years of experience in cloud security, IoT security, cybersecurity architecture, and cybersecurity engineering
• Hands-on expertise with security tools and platforms such as IDS/IPS, firewalls, VPNs, SIEM, and cloud security solutions
• Proficiency in scripting or automation (e.g., Python, PowerShell, Ansible) is a plus
• Relevant certifications such as AWS Certified Security Specialty, Azure Security Engineer Associate, Google Professional Cloud Security Engineer, CompTIA Security+, Certified Ethical Hacker (CEH), Cisco CyberOps Associate, ISO 27001 Lead Implementer/Auditor, or other governance-related certifications are preferred.

Behavioral Competencies:

• Strong analytical and problem-solving skills with a technical mindset
• A proactive approach to ensuring security and compliance in cloud and IoT environments
• Effective communication and collaboration abilities, with a focus on teamwork
• Commitment to continuous learning and professional growth