Vacancies at Securex

Job Summary

We are seeking to recruit an Assistant Security & Research Analyst who will be in charge of the systematic collection of valuable and relevant information related to the evolution of the day-to-day security threat situation (security events and incidents) throughout the country.

Duties and Responsibilities

• Responsible for the analysis of the data and its presentation to provide an up-to-date security threat situation picture in order for them to assess and take decisions as necessary
• Address security information requirements by applying agreed approaches and methodologies in security information analysis consistent with the client’s security information management policies, guidelines and procedures.
• Conduct research on security threats and risks in countries of the client’s operations in Eastern Africa.
• Generation of daily, weekly and monthly security updates and incident reports of the client’s operations in Eastern Africa.
• Monitor security incidents, situation reports, media and other sources to support security information analysis.
• Assist in Evaluating acquired information ensuring relevance, reliability and accuracy that contributes to comprehensive security information analysis.
• Assist in Maintaining collaboration within and outside the client’s premises for effective information sharing on security analytical papers, security situation, threats, risk analysis and trends contributing to information sharing cohesion.
• Assist the Regional Security Analyst with the development and maintenance of information source/resource lists.
• Monitors upcoming events in the short-term, medium-term and long-term perspectives, highlighting events which may have impact on the security situation in countries of the region.
• Contribute to and/or prepare accurate and timely security updates, security analysis reports, statistics and trends analysis for supervisor’s review.

Minimum Requirements and Competencies

• A bachelor’s degree in criminology, information technology, or a related field is often preferred.
• Professional career record in information and intelligence; acquiring security related information from recognized sources, with a proven capability of producing threat and risk assessments based on information received and processed;
• Minimum of 2 years within a security sector
• Fully IT-literate in Word and Excel;
• Excellent knowledge in first aid, to be proven through relevant certificates;

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Job Summary

Securex Agencies (K) Limited is seeking to recruit a new member into the Technical Team. The Management Trainee will be responsible for providing administrative support to the service aspect of the technical team by ensuring closure of all technical issues raised by the client. The incumbent will liaise with client to schedule jobs while coordinating with various departments at the back office to complete assignments.

MAIN RESPONSIBILITIES

• Assist in daily scheduling of technicians for the daily service planned.
• Assist in scheduling of quarterly services for clients with annual maintenance contracts.
• Help in coordinating resources within the technical team.
• Work closely with sales and the warehouse department to ensure all equipment is available
• Administer sales orders and picking slips as well as billing
• Support in following up on new leads and referrals resulting from field activity and inquiries assigned Identify sales prospects and contact these and other accounts as assigned.
• Ensure that all customer complaints are satisfactorily recorded, managed, and resolved within twenty -four (24) hours. Follow up on all service contracts with the clients. Updating client database in liaison with the tracking desk.
• Assist in management of all operational and client requirements in liaison with the relevant departments
• Ensure that customer satisfaction surveys and recommend action plans to improve on the weak areas.
• Compiling the assigned incidents on the Daily Service Schedules per zone.
• Prepare client and internal reports on schedule whether daily, weekly, or monthly and upon request.
• Maintain and observe the prescribed department SOP in carrying out day to day activities.
• Follow up with the technical department on job completion and commissioning to clients.

KEY COMPETENCIES AND QUALIFIACTIONS

• Bachelor Degree in Administration or Project Management
• 1 Years’ of relevant experience as an administrator or coordinator
• Strong analytical skills and keenness to details
• Possess a solid customer service attitude
• Excellent communication skills both verbal and written
• Ability to work in a fast-paced environment
• Ability to work and effectively communicate with senior-level business partners