Vacancies at Sun King (Formerly Greenlight Planet)

About the role:
The role holder will own all learning and capability development across the Zone to ensure that all the Area Business Managers, Field Sales Agents, and Technicians can pitch correctly, demonstrate Sun King product Functionality, educate, and assist our Solar Home Systems and Inverter customers. You convert product strategy into frontline revenue by building a high-performance sales team through training, coaching, and continuous certification.

What you would be expected to do:

Zonal Training Strategy & Execution

• Own the zone's annual training plan, aligned to zonal sales targets, product launches, seasonality, and country-level training priorities. 
• Set zone-wide standards for onboarding, refresher training, demo quality, pitch, load calculation, and objection handling. 
• Deploy blended learning across the zone: classroom, field coaching, WhatsApp microlearning, and LMS content. 
• Ensure consistent execution of train-the-trainer cycles across all Regional Mentors in the zone. 

Sales Performance Enablement

• Partner with Zonal Business Managers (ZBMs), Regional Business Managers (RBMs), and Area Business Managers (ABMs) to diagnose skill gaps that are constraining revenue. 
• Design targeted interventions for underperforming states/teams on prospect conversion and sale closure. 
• Steer "License to Sell" certification for the Area Business Managers during promotional engagements. 
• Run quarterly Zonal Sales Clinics on high-value topics: market intelligence and commercial inverter sales.

Content & Curriculum Management

• Translate Country and HQ training assets into zone-relevant content: customer income levels, grid reliability, local objections, industry landscape. 
• Create zone-specific job aids: demo scripts, load calc sheets, "Top 10 Objections in" with answers. 
• Feed field insights back to Country and HQ Product and Marketing teams: customer confusion points, market shifts, product feedback. 
• Localize training content to zone languages, customer segments, and industry landscape. 

Learning Evaluation & Reporting

• Own zonal training KPIs: zonal Collection Score contribution from trained cohorts, zonal 30- day activation rate, weighted-unit productivity uplift, Time-to-First-Sale, Demo Pass Rate, and % Certified CFSES. 
• Interpret and act on zone-level reports covering Sales Productivity, Repayment Performance, Customer Retention, and Agent Attrition Trends. 
• Submit a monthly zonal training dashboard to the Country Training Manager. 
• Correlate training cohorts to business outcomes: sales uplift, Collection Score improvement, lower returns, and higher customer NPS. 
• Conduct quarterly Training Needs evaluation using sales data, ABM feedback, and customer complaints. 

Team Development

• Recruit, onboard, and performance-manage Regional Mentors (Trainers) in your zone. 
• Run monthly train-the-trainer sessions to upskill your team on facilitation, product, and coaching. 
• Maintain high engagement and calibration across all trainers. 

You would be a strong candidate if you:

• Possess 5+ years in sales training, L&D, or sales management, with 2+ years guiding trainers or field teams, in solar, electronics, telecoms, FMCG, or any agent-led distribution business. 
• Have proven record of building training programmes that moved sales metrics, not just attendance. 
• Demonstrate strong technical comprehension of Solar Home Systems and inverter systems; can demo and troubleshoot basics live. 
• Are experienced managing remote teams across multiple regions, clusters, or counties. 
• Demonstrate fluency in English and Kiswahili required; proficiency in relevant local languages is an added advantage based on customer engagement needs within the assigned zone.
• Possess a bachelor's degree; certifications in training, facilitation, or instructional design are a strong plus. 
• Are willing to travel 70%+ across the assigned zone. 

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About the Role

The Process Technician plays a key role in improving assembly line productivity through process engineering activities. The position involves developing and refining assembly process work instructions and Standard Operating Procedures (SOPs), identifying requirements for new processes and equipment, resolving operational issues, maintaining process documentation, and contributing to continuous improvement initiatives. The role also includes investigating smartphone defects to promote high-quality outcomes and implementing evidence-based process improvements.

What you will be expected to do:

• Conduct line balancing and station cycle time studies for each model to assess hourly output efficiency, and provide reports and recommendations to management.
• Review defective smartphones on the production floor and recommend actions to reduce in-line product defect rates.
• Enhance assembly line productivity by developing procedures and work instructions that eliminate inefficiencies.
• Partner with the Quality team to identify product quality concerns and work with suppliers on feedback and corrective action plans.
• Coordinate and monitor First Article Inspections (FAI) to ensure equipment, personnel, and processes are ready before production begins.
• Assist with the New Product Introduction (NPI) process by coordinating activities across assembly functions and preparing production operators for new model/SKU launches.
• Work closely with the Process Engineer to develop, document, review, improve, and maintain compliance with Standard Operating Procedures (SOPs), assembly work instructions, work methods, and other operational procedures, including line shutdown processes.
• Facilitate training for production operators on work methods, SOPs, and Process Work Instructions (PWIs).
• Prepare reports, including NPI reports, line efficiency reports, root cause investigation reports, and production incident reports.
• Develop and maintain smartphone troubleshooting and repair documentation to build a knowledge base for defect investigation, troubleshooting, and repair processes.
• Contribute to production process optimization, process improvements, and production layout planning.

You might be a good fit if you have:

• A Bachelor's degree in Electrical and Electronics Engineering, Instrumentation and Control Engineering, or a related field.
• Knowledge of process simulation techniques and Standard Operating Procedures (SOPs).
• The ability to work effectively with local and global teams to transfer manufacturing processes to Kenya.
• The ability to read and interpret electrical and mechanical schematics.
• The ability to design jigs and fixtures that improve process efficiency.
• Experience conducting root cause investigations using recognized problem-solving methodologies.
• The proficiency in computer applications, new systems, and diagnosing common computer-related issues.
• Strong problem-solving, critical thinking, and technical capabilities with excellent attention to detail.
• The ability to learn quickly and perform effectively in a fast-paced environment.
• Knowledge of Kaizen and 6S methodologies.
• The familiarity with the production machinery and assembly processes.
• Good knowledge of manufacturing safety standards and regulatory requirements.