Vacancies at United Nations High Commissioner for Refugees (UNHCR)

Duties

•  Support the PSP network by providing clientoriented service to help fundraisers reach their targets, including responding in a timely manner to requests and queries regarding UNHCR programmes and operations within the Area of Responsibility (AoR).
•  Contribute to UNHCR's programmes in the AoR and provide content on UNHCR needs that will appeal to PSP donors, including regular updates on funding gaps and opportunities.
•  Negotiate, in close collaboration with PSU HQ and Chief PSP Officer at the Regional Bureau or their designate, specific funding requests to find solutions that both meet donor requirements and organizational priorities.
•  Discuss and agree, as required, on detailed budgets, activities to be implemented and funding space with field colleagues and divisions related to potential contributions.
•  Ensure contributions within the AoR are managed in line with internal UNHCR processes, including the contribution management processes, and that income is properly recorded.
•  Clear contributions (including the related legal documentation), grant agreements and pledge letters for the AoR prior to signature by the appropriate supervisor.
•  Provide guidance on the use of PSP envelope or 'AOL reserve' within the AoR.
•  Review PPH contributions in the ERP system to ensure correct earmarking, implementation period and reporting requirements are reflected in the CD.
•  In close collaboration with the relevant PSP fundraiser and, if required, the Chief PSP Officer, provide review and clearance of Exchange of Letters/ Grant Agreements/ General Cooperation Agreements as they relate to private donors, and liaise with the relevant bureau, field operations, LAS / and other potential entities / services, as required.
•  Keep track of potential contributions that are 'under discussion' and 'projected' and ensure that the projections are adequately reflected in the ERP system.
•  Liaise, advice and manage carryover requests through close consultation with Chief PSP Officer(s), concerned PSP fundraisers, bureau and field and other concerned key stakeholders, as required.
•  Support field staff in tracking progress and results from earmarked contributions
•  In close collaboration with grant writers, provide them with raw fundraising material to support the development of fundraising materials (proposals, concept notes and reports) which are UNHCR Brand compliant, and aligned with UNHCR organizational priorities and key messages. Ensure that content and budgets of such fundraising materials is technically sound, and that projects and activities funded by private donors can be reliably implemented in order to support further giving and avoid reputational risks for UNHCR.
•  For HQbased positions, coordinate multiregional/global funding initiatives (including proposals), liaising with relevant stakeholders as required, including's staff covering assigned regions, thematic and grant writers.
•  Provide support to PSP donor missions for all HQ accounts, including liaising with field colleagues as required.
•  Contribute to the capacity building of field colleagues' understanding of private donor requirements, including for proposals and reporting.
•  Contribute to the capacity building of fundraisers in the areas of contribution management and programme, including the operations management cycle in line with established UNHCR policies and procedures.
•  Develop tools and reports in coordination with other UNHCR units to support and enhance processes.
•  Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
•  Perform other tasks as required.

HQ Thematic roles specifically

•  Keep abreast, through a thematic lens, of UNHCR's programmes and priorities that could appeal to PPH donors in a range of markets and contexts.
•  Respond to thematic requests and queries from fundraisers in the PSP network in a timely manner by closely coordinating with PSU staff within the AoR and based on information received by relevant UNHCR units.
•  Liaise with PSU staff in the AoR over activities and budgets to be proposed in thematic concept notes, proposals and fundraising packs.
•  In close consultation with PSU staff as well as PSP fundraisers, undertake research and write thematic content for fundraising materials (including concept notes and proposals) to support PPH fundraising, including translating technical language into accessible donor facing language.
•  Research and write tailored fundraising packs on themes proposed by PPH fundraisers in the network in response to donor interest and approved by the supervisor, ensuring these are brand compliant and aligned with UNHCR key messages.
•  Provide regular updates on UNHCR's thematic priorities and related funding gaps.
•  Perform other tasks as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P3/NOC  6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• International Relations; Social Sciences; Law;
• Economics; Development Economics; Peace and Conflict Studies;
• or other relevant field.

Relevant Job Experience
Essential

• Partnerships/programme experience in a notforprofit organisation or an international organisation with particular focus on fundraising activities for humanitarian causes. Donor relations experience preferably with private sector with strong client orientation and understanding of private sector donor requirements. Good understanding of UNHCR, its mandate, priorities and field operations. UNHCR programming and programme management experience or certification. Working knowledge of donor relations.

Desirable

• Good knowledge of humanitarian operations in an international setting. Field experience, preferably with UNHCR, or with other humanitarian or development organizations a plus. Excellent analytical and conceptual skills and strong communication and presentation skills (both verbal and written). A team player to effectively coordinate with multiple stakeholders. Demonstrated understanding of UNHCR budget structure and results framework. Practical experience of UNHCR corporate tools, such as Focus and MSRP. Exposure to UNHCR specific learning and training, including PM1.

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Duties

• Provide advice and guidance on a wide array of legal matters, with a special emphasis on the UN internal justice system and human resources legal issues.
• Represent UNHCR in settlement negotiations and mediations with aggrieved personnel.
• Prepare legal pleadings in response to applications before the United Nations Dispute Tribunal and represent the Organization as Counsel at oral hearings.
• Provide advice on the triage and assessment of cases referred to Headquarters, including through the SpeakUp Helpline.
• Review draft human resources policies and related technical proposals and ensure that they are aligned with established policy and standards.
• Guide DHR units at Headquarters locations and offices in the field to ensure that personnel matters are dealt with in accordance with relevant procedural guidelines.
• Analyse and advise on requests for management evaluations by UNHCR staff,
• Provide legal advice, as necessary, to the Inspector General's Office on investigation procedures and to the Director, DHR on disciplinary proceedings.
• Conduct training in the area of administration of justice and human resources, and other outreach and professional development initiatives in these areas.
• Manage personnel through regular performance appraisals, coaching, and assessments of training and development needs.
• Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
• Perform other related duties as required.

Additional duties for Dispute Resolution

• Coordinate LAS’s engagement with other UNHCR dispute resolution stakeholders at Headquarters, in Regional Bureaux and in the field on collaborative initiatives regarding integrity, compliance and ethics as well as conflict/management interventions and outreach.
• Provide advice on the triage and assessment of cases referred to Headquarters, including through the SpeakUp Helpline.
• Manage intake of management evaluation requests with a view to identify cases suitable for informal dispute resolution as well as strategic follow-up on management evaluation decisions.
• Design training material in the area of conflict management, administration of justice and human resources, including lessons learned and conduct workshops, webinars, presentations and other outreach and professional development initiatives in these areas.

Minimum Qualifications

Years of Experience / Degree Level

• For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

• Law;   
• International Law; 
• Litigation Practice; 

Certificates and/or Licenses

• Mediation;  
• Bar Examination;

Relevant Job Experience

Essential

• Previous relevant work experience including in the field of litigation. In-depth knowledge and experience of international law, including, international administrative law as practiced in international organizations (in particular in the United Nations) and/or experience applying employment or administrative law in a national jurisdiction. Extensive knowledge of the internal justice system of the United Nations grievance mechanisms, the jurisprudence of the UNDT and UNAT, and the UN human resources machinery. Ability to conduct legal research on a range of complex and intricate issues. Experience in drafting a broad range of documents of a legal nature, including policies and administrative instructions, legal opinions, pleadings, contracts and/or briefing notes. Demonstrated ability to provide oral briefings on complex legal issues to legal and non-legal audiences. Bar exam or equivalent qualification to practice law in at least one national jurisdiction.
• To the dispute resolution position:  
• Demonstrated ability in negotiation and conflict management. Experience with mediation and other alternative dispute resolution mechanisms.

Desirable

• Knowledge of the mechanisms in UNHCR. Prior exposure to, and demonstrated competence in, the conceptual development of strategic HR approaches and corporate HR policies. Proven experience in developing training material and facilitating workshops, webinars and other adult learning. Knowledge of the privileges and immunities of UN/HCR and its personnel. Knowledge of the principles of international commercial law and contract law as applied by the UN. Knowledge of UN/HCR field operations.

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Duties

•  Provide technical guidance and support to UNHCR and partners on all protection related issues.
•  Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
•  Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
•  In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
•  Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team's common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
•  Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
•  Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls, and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
•  Develop, implement and monitor communitybased protection strategies and ensure systematic application and integration of participatory and communitybased approaches in protection and solutions planning, programming and strategies.
•  Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
•  Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
•  Oversee the management of individual protection cases including those on GBV and child protection.
•  Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
•  As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
•  Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
•  Promote and implement strategies and measures to identify, prevent and reduce statelessness.
•  Develop and implement an education plan as part of the protection strategy within the AoR as relevant.
•  Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
•  Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
•  Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
•  Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
•  Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
•  Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
•  Develop and implement a programme of resultsbased advocacy through a consultative process with sectorial and/or cluster partners.
•  Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
•  Research, collect and disseminate relevant protection information and good practices to enhance protection delivery.
•  Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities visàvis all persons of concern through protection training, mainstreaming and related activities.
•  Coordinate capacitydevelopment initiatives for communities and individuals to assert their rights.
•  Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
•  Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decisionmaking both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
•  Perform other related duties as required.
• For positions in Bureaux
•  Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern with regional processes.
•  Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
•  Assist UNHCR management at country level to comply with policies and commitment on Protection from Sexual Exploitation and Abuse measures.
•  Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
•  In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR¿s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms ¿and/or regional ones ¿ and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) coordinate and review UNHCR¿s country reports to the UN human rights mechanisms.
•  Engage in relevant international and regional fora and forge regional partnerships to advocate for key protection and mandate issues, and engage in crosscutting protectionrelated matters, including mixed movement, internal displacement and climate change/disasterrelated displacement responses, as well as Statelessness in cooperation with DIP and where relevant RSD.

Minimum Qualifications

Years of Experience / Degree Level

• For P4/NOD  9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

• Law, International Law, International refugee Law,
• International Human Rights Law, International Humanitarian Law,
• Refugee and Forced Migration, Political Sciences
• or other relevant field.

Certificates and/or Licenses

• Protection Learning Programme RSDResettlement Learning Programme
• Management Learning Programme
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

• Minimum 7 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Very good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles, and of UNHCR¿s protection strategies and policies. Excellent legal research, analytical skills and drafting.

Desirable
Diverse field experience. Good IT skills including database management skills.

Functional Skills

• *PRProtectionrelated guidelines, standards and indicators
• *PRAge, Gender and Diversity (AGD)
• PRRefugee Coordination Model
• PRHuman Rights Doctrine/Standards
• PRInternational Humanitarian Law
• PRAssessment of IDPs Status, Rights, Obligation
• PRComprehensive Solutions Framework
• LEJudicial Engagement
• PRClimate change and disaster related displacement
• PRAccountability to Affected People  Principles and Framework
• PRGender Based Violence (GBV) Coordination
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Duties

•  Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.
•  Monitor activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate followup with resettlement countries and other key stakeholders.
•  Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.
•  Manage a process to ensure that persons of concern and partners receive uptodate and accurate information on UNHCR's resettlement and complementary pathways policies and procedures.
•  Promote and monitor the implementation of UNHCR's global resettlement and complementary pathways policies, procedures and guidelines in the AOR.
•  Provide guidance and advice on policies, protection standards and procedures for resettlement and complementary pathways.
•  Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.
•  Promote and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular.
•  Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards.
•  Guide and support government officials and partners undertaking missions related to resettlement and complementary pathways.
•  Assist selection missions by resettlement countries to the region/country operations.
•  Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways.
•  Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices.
•  Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS.
•  Promote and put in place mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR.
•  Assist in the production of uptodate and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region's performance in meeting resettlement targets, challenges and responses.
•  Ensure that resettlement and complementary pathways activities are reflected in the country operations plans, the protection and solutions strategies in line with the regional strategy.
•  Contribute to comprehensive protection and solutions strategies in the country operation or region.
• For jobs in the Regional Bureaux only:
•  Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans; Assist offices in the annual planning exercise for resettlement and complementary pathways.
•  Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; monitor procedural compliance.
•  Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities.
•  Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and nongovernmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection at Headquarters.
•  Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region.
•  Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the Division of International Protection for external publications.
•  Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required.
•  Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways.
•  Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
•  Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

• For P3/NOC  6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• Political Science;
• Social Sciences;
• International Law;
• Law;
• International Public Law;
• International Refugee Law;
• International Human Rights Law;
• Refugee and Forced Migration International Relations; or other relevant field.

Certificates and/or Licenses

• Protection Learning Programme; RSD Resettlement Learning Programme; MLP;
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

• At least 6 years ( 5 years with Graduate degree) of professional work experience relevant to refugee protection work, of which 2 years in an international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context.

Desirable

• Sound understanding and ability to implement UNHCR's policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Knowledge of and experience with Complementary Pathways programmes. Diverse field experience. Experience working in a multicultural environment. Knowledge of additional UN languages.

Functional Skills

• DMDatabase Management
• PRRefugee Resettlement programs
• PRResettlement AntiFraud Policy and Procedures
• PRMixed migratory movement management
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.