Vacant Roles at Tausi Assurance Company

The bearer of the role will work closely with the Compliance, Risk, and IT functions to develop, implement, and monitor data protection policies, standards, and governance frameworks applicable to the business in compliance with the Data Protection

The Data Protection Officer will monitor internal compliance and data processing practices to ensure that the business, its subsidiaries, and all functions comply with applicable data protection and privacy requirements

She/He will be responsible for staff training, oversight of Data Protection Impact Assessments (DPIAs), and will act as the primary contact point for the ODPC and for individuals whose personal data is processed by the organization

Essential functions

• Establish and maintain the organization’s data protection governance framework, including the implementation roadmap, policies, and standardized templates for data collection, consent management, and data mapping.
• Provide advisory support to business units on the implementation of data protection requirements, ensuring compliance with the Data Protection Act, CAP 411C, and embedding privacy principles across processes, systems, and digital platforms.
• Develop, maintain, and ensure audit readiness of the Records of Processing Activities (ROPA) and related documentation, covering processing purposes, data categories, retention periods, and lawful bases.
• Design and deliver data protection training programs, ensuring continuous staff awareness in line with regulatory developments and emerging risks. Conduct and review Data Protection Impact Assessments (DPIAs) for new and high-risk processing activities, including products, systems, and digital platforms.
• Perform periodic compliance reviews and audits to assess adherence to internal policies and regulatory requirements, and drive timely remediation of identified gaps.
• Collaborate with IT to ensure effective data protection and security controls, including maintenance of data asset registers and implementation of incident management frameworks.
• Oversee and coordinate data breach and incident response processes, including breach detection, containment, investigation, impact assessment, regulatory notification, communication to affected data subjects, and post-incident remediation.
• Maintain the company’s personal data breach register.
• Manage data subject rights requests (including access, rectification, objection, restriction, and deletion), ensuring compliance with statutory timelines and proper documentation of responses.
• Support the development, review, and implementation of privacy notices across all data collection points, ensuring transparency and compliance.
• Serve as the primary liaison with the Office of the Data Protection Commissioner (ODPC) and other relevant stakeholders, including regulators, data controllers/processors, and data subjects, during inspections, audits, investigations, and ongoing engagements.
• Monitor regulatory developments, industry trends, and best practices in data protection, and provide proactive guidance to ensure continuous organizational compliance.
• Prepare and submit periodic and annual reports, including compliance reports, risk updates, and work plans to senior management, Board committees, and the ODPC.

Academic Qualifications 

• Bachelor’s degree in Law, Information Technology, Computer Science, Information Systems, or a related discipline from a recognized institution.

Professional Qualifications

• Certification in Data Protection and Privacy (mandatory), such as: Certified Information Privacy Professional (CIPP/E, CIPP/IT, or equivalent) – IAPP Certified Information Security Professional (CISSP) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM)
• Experience Minimum of 5 years’ relevant experience in compliance, risk, legal, audit, or information governance within financial services (preferably insurance or banking).
• Demonstrated experience in conducting or supporting at least one Data Protection Impact Assessment (DPIA). Experience engaging with regulators, auditors, or supervisory authorities is highly desirable.
• Exposure to insurance operations (claims, underwriting, medical data, or fraud systems) will be an added advantage.

Skills and Attributes

• Strong expertise in data protection law, regulatory compliance, and privacy governance
• Excellent understanding of insurance operations and data lifecycle management
• Strong analytical and risk assessment capability High level of integrity, independence, and professional judgment
• Excellent communication, stakeholder engagement, and influencing skills Strong training and awareness-building capability
• Strategic thinking and decision-making ability Strong organizational and project management skills
• Ability to manage competing priorities under tight timelines High attention to detail and documentation discipline
• Negotiation and conflict resolution skills
• Data analytics and reporting capability Software and systems proficiency (including governance tools, compliance systems, or GRC platforms)
• Discretion and strict confidentiality in handling sensitive data.

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The Personal Assistant will be responsible for provide administrative and secretarial support to the Managing Director’s Office by managing the MD’s daily calendar and appointments, making arrangements for the board meeting, receiving directors tea or refreshment on the 6th floor board room, coordinating board meetings and travel arrangements, receiving incoming mail on the 2nd floor reception of Tausi Head Office, registering dally appointments and coding incoming mail, organizing board papers and meeting materials, and ensuring efficient communication and a professional environment for directors, visitors, and staff

Essential functions

• Managing the MD’s calendar and travel arrangements;
• Coordinating the Managing Director’s driver schedule to ensure consistent availability and effective support.
• Organizing board meetings including directors travel arrangements, allowances and refreshments.
• Procuring stationery for the MDs office;
• Organizing travel arrangements for the Managing Director when travelling for official matters;
• Drafting and dispatching letters and documents relating to matters handled by the MD’s office as well as drafting and dispatching notices of meetings on behalf of the MD’s attendees;
• Receiving visitors and handling calls to the MD’s Office;
• Arranging and dispatching full Board Papers including obtaining Board Committee Papers from other departments;
• Handling conference/seminar bookings for all events for Directors;
• Assisting in preparation of support material/documents for meetings steered by the MD’s. Facilitating meetings between the MD’s department and various departments within the company;
• Regularly marking of incoming all mails, including electronic mail addressed to the MD and distributing to relevant staff using the EDMS;
• Instituting the filing and organizing of documents /letters or any correspondence for the MD maintaining a file opening register and filling system for all physical files after coding;
• Organizing parking arrangements for visitors and Directors for meetings to be held;
• Organizing refreshments i.e. tea/coffee for visitors and directors;
• Decorating MD’s office and Reception area with fresh flowers and keeping the environment clean and conducive for our visitors.
• Drafting correspondence for MD’s approval Coordinate and manage the planning, procurement, and distribution and Making of hampers for key celebrations, including Eid, Christmas, Easter, and Diwali.

Qualifications and Experience

• Diploma or Bachelor’s Degree in Business Administration, Secretarial Studies, Office Administration, or a related field.
• Professional training in Secretarial Practice or Office Management will be an added advantage.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• At least 3–5 years’ experience in an administrative or executive assistant role, preferably supporting senior management

Personal Attributes and skills

• Strong organizational and planning skills
• Pleasant and courteous
• Personality Excellent written and verbal communication
• Time management and ability to prioritize tasks
• Confidentiality and discretion Attention to detail
• Ability to coordinate meetings and travel arrangements
• Document management and filing skills
• Problem-solving and multitasking abilities